Group cognition, membership change, and performance: Investigating the benefits and detriments of collective knowledge

Organizational Behavior and Human Decision Processes

Volumn 103, Issue 2, 2007, Pages 159-178

  Lewis, Kyle ^a   Belliveau, Maura ^b   Herndon, Benjamin ^a   Keller, Joshua ^a  

^a UNIVERSITY OF TEXAS AT AUSTIN   (United States)

^b EMORY UNIVERSITY   (United States)

Author keywords

Cognition; Collective knowledge; Group learning; Group performance; Groups; Transactive memory systems; Turnover

Indexed keywords

EID: 34249047404     PISSN: 07495978     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.obhdp.2007.01.005     Document Type: Article

References (58)

1. Argote L. Organizational learning: Creating, retaining, and transferring knowledge (1999), Kluwer, Norwell, MA
2. Austin J.R. Transactive memory in organizational groups: the effects of content, consensus, specialization, and accuracy on group performance. Journal of Applied Psychology 88 5 (2003) 866-878
3. Baumann, M. R. (2001). The effects of manipulating salience of expertise and membership change on transactive memory. Unpublished doctoral dissertation, University of Illinois, Urbana-Champaign.
4. Brandon D., and Hollingshead A.B. Transactive memory systems in organizations: matching tasks, expertise, and people. Organization Science 15 6 (2004) 633-644
5. Choi H.S., and Levine J.M. Minority influence in work teams: the impact of newcomers. Journal of Experimental Social Psychology 40 2 (2004) 273-280
6. Choi H.S., and Thompson L. Old wine in a new bottle: impact of membership change on group creativity. Organizational Behavior and Human Decision Processes 98 2 (2005) 121-132
7. Faraj S., and Sproull L. Coordinating expertise in software development teams. Management Science 46 12 (2000) 1554-1568
8. Feldman D.C. Who's socializing whom?: The impact of socializing newcomers on insiders, work groups, and organizations. Human Resource Management Review 4 3 (1994) 213-233
9. Gersick C.J.G., and Hackman J.R. Habitual routines in task-performing groups. Organizational Behavior and Human Decision Processes 47 1 (1990) 65-97
10. Goodman P.S., and Leyden D.P. Familiarity and group productivity. Journal of Applied Psychology 76 4 (1991) 578-586
11. Gruenfeld D.H., and Fan E.T. What newcomers see and what oldtimers say: discontinuities in knowledge exchange. In: Thompson L.L., Levine J.M., and Messick D.M. (Eds). Shared cognition in organizations: The management of knowledge (1999), Erlbaum, Mahwah, NJ 245-265
12. Gruenfeld D.H., Martorana P.V., and Fan E.T. What do groups learn from their worldliest members? Direct and indirect influence in dynamic teams. Organizational Behavior and Human Decision Processes 82 1 (2000) 45-59
13. Gurtner A., Tschan F., Semmer N.K., and Nagele C. Getting groups to develop good strategies: Effects of reflexivity interventions on team process, team performance, and shared mental models. Organizational Behavior and Human Decision Processes. 102 2 (2007) 127-142
14. Hackman J.R., and Morris C.G. Group tasks, group interaction process, and group performance effectiveness: a review and proposed integration. In: Berkowitz L. (Ed). Advances in experimental social psychology Vol. 8 (1975), Academic Press, New York 45-99
15. Henry R.A. Using relative confidence judgments to evaluate group effectiveness. Basic and Applied Social Psychology 16 3 (1995) 333-350
16. Hollingshead A.B. Communication, learning, and retrieval in transactive memory systems. Journal of Experimental Social Psychology 34 5 (1998) 423-442
17. Hollingshead A.B. Retrieval processes in transactive memory systems. Journal of Personality and Social Psychology 74 3 (1998) 659-671
18. Hollingshead A.B. Cognitive interdependence and convergent expectations in transactive memory. Journal of Personality and Social Psychology 81 6 (2001) 1080-1089
19. Hollingshead A.B., and Fraidin S.N. Gender stereotypes and assumptions about expertise in transactive memory. Journal of Experimental Social Psychology 39 4 (2003) 355-363
20. Kane A., Argote L., and Levine J. Knowledge transfer between groups via personnel rotation: effects of social identity and knowledge quality. Organizational Behavior and Human Decision Processes 96 1 (2005) 56-73
21. Klimoski R., and Mohammed S. Team mental model: construct or metaphor?. Journal of Management 20 2 (1994) 403-437
22. LePine J.A. Team adaptation and postchange performance: effects of team composition in terms of members' cognitive ability and personality. Journal of Applied Psychology 88 1 (2003) 27-39
23. Levine J.M., and Choi H.S. Impact of personnel turnover on team performance and cognition. In: Salas E., and Fiore S.M. (Eds). Team cognition: Understanding the factors that drive process and performance (2004), American Psychological Association, Washington, DC 153-176
24. Levine J.M., Choi H.S., and Moreland R.L. Newcomer innovation in work teams. In: Paulus P., and Nijstad B. (Eds). Group creativity: Innovation through collaboration (2003), Oxford University Press, New York 202-224
25. Levine J.M., and Moreland R.L. Innovation and socialization in small groups. In: Moscovici S., Mugny G., and vanAvermaet E. (Eds). Perspectives on minority influence (1985), Cambridge Press United Kingdom, Cambridge 141-169
26. Levine J.M., and Moreland R.L. Knowledge transmission in work groups: helping newcomers to succeed. In: Thompson L.L., Levine J.M., and Messick D.M. (Eds). Shared cognition in organizations: The management of knowledge (1999), Erlbaum, Mahwah, NJ 267-296
27. Levine J.M., Moreland R.L., and Choi H.S. Group socialization and newcomer innovation. In: Hogg M.A., and Tindale R.S. (Eds). Blackwell handbook of social psychology: Group processes (2001), Blackwell, Oxford, United Kingdom 86-106
28. Lewis K. Measuring transactive memory systems in the field: scale development and validation. Journal of Applied Psychology 88 4 (2003) 587-604
29. Lewis K. Knowledge and performance in knowledge-worker teams: a longitudinal study of transactive memory systems. Management Science 50 11 (2004) 1519-1533
30. Lewis K., Lange D., and Gillis L. Transactive memory systems, learning, and learning transfer. Organization Science 16 6 (2005) 581-598
31. Liang D.W., Moreland R.L., and Argote L. Group versus individual training and group performance: the mediating role of transactive memory. Personality and Social Psychology Bulletin 21 4 (1995) 384-393
32. Lord C.G., Ross L., and Lepper M.R. Biased assimilation and attitude polarization: the effects of prior theories on subsequently considered evidence. Journal of Personality and Social Psychology 37 11 (1979) 2098-2109
33. MacKinnon D.P., Lockwood C.M., Hoffman J.M., West S.G., and Sheets V. A comparison of methods to test mediation and other intervening variable effects. Psychological Methods 7 1 (2002) 83-104
34. Maister D.H. Balancing the professional service firm. Sloan Management Review 24 1 (1982) 15-29
35. Mohammed S., and Dumville B.C. Team mental models in a team knowledge framework: expanding theory and measurement across disciplinary boundaries. Journal of Organizational Behavior 22 2 (2001) 89-106
36. Moreland R.L. Transactive memory: learning who knows what in work groups and organizations. In: Thompson L.L., Levine J.M., and Messick D.M. (Eds). Shared cognition in organizations: The management of knowledge (1999), Erlbaum, Mahwah, NJ 3-31
37. Moreland R.L., and Argote L. Transactive memory in dynamic organizations. In: Peterson R., and Mannix E. (Eds). Understanding the dynamic organization (2003), Erlbaum, Mahwah, NJ 135-162
38. Moreland R.L., Argote L., and Krishnan R. Socially shared cognition at work: transactive memory and group performance. In: Nye J.L., and Brower A.M. (Eds). What's so social about social cognition? Social cognition research in small groups (1996), Sage, Thousand Oaks, CA 57-84
39. Moreland R.L., Argote L., and Krishnan R. Training people to work in groups. In: Tindale R.S., and Heath L. (Eds). Theory and research on small groups: Social psychological applications to social issues (1998), Plenum Press, New York 37-60
40. Moreland R.L., and Levine J.M. Newcomers and oldtimers in small groups. In: Paulus P. (Ed). Psychology of group influence. Second ed. (1989), Erlbaum, Hillsdale, NJ 143-186
41. Moreland R.L., and Myaskovsky L. Exploring the performance benefits of group training: transactive memory or improved communication?. Organizational Behavior and Human Decision Processes 82 1 (2000) 117-133
42. Phillips K.W., Mannix E.A., Neale M.A., and Gruenfeld D..H. Diverse groups and information sharing: the effects of congruent ties. Journal of Experimental Social Psychology 40 4 (2004) 497-510
43. Pisano G.P., Bohmer R.M.J., and Edmondson A.C. Organizational differences in rates of learning: evidence from the adoption of minimally invasive cardiac surgery. Management Science 47 6 (2001) 752-768
44. Preacher, K. J., & Hayes, A. F. (2005). SPSS and SAS macros for estimating and comparing indirect effects in multiple mediator models [Computer software]. Retrieved from http://www.comm.ohio-state.edu/ahayes/SPSS%20programs/indirect.htm.
45. Shrout P.E., and Bolger N. Mediation in experimental and nonexperimental studies: new procedures and recommendations. Psychological Methods 7 4 (2002) 422-445
46. Snyder M., and Swann W.B. Hypothesis-testing processes in social interaction. Journal of Personality and Social Psychology 36 11 (1978) 1202-1212
47. Staw B.M., Sandelands L.E., and Dutton J.E. Threat-rigidity effects in organizational behavior-A multilevel analysis. Administrative Science Quarterly 26 4 (1981) 501-524
48. Sutton R.I., and Louis M.R. How selecting and socializing newcomers influences insiders. Human Resources Management 26 3 (1987) 347-361
49. Thomas-Hunt M.C., Ogden T.Y., and Neale M.A. Who's really sharing? Effects of social and expert status on knowledge exchange within groups. Management Science 49 4 (2003) 464-477
50. Wegner D.M. Transactive memory: a contemporary analysis of the group mind. In: Mullen B., and Goethals G.R. (Eds). Theories of group behavior (1986), Springer-Verlag, New York 185-208
51. Wegner D.M., Giuliano T., and Hertel P.T. Cognitive interdependence in close relationships. In: Ickes W. (Ed). Compatible and incompatible relationships (1985), Springer-Verlag, New York 253-276
52. Werbel J.D., and Johnson D.J. The use of person-group fit for employment selection: a missing link in person-environment fit. Human Resource Management 40 3 (2001) 227-240
53. West M.A. Reflexivity and work group effectiveness: a conceptual integration. In: West M.A. (Ed). Handbook of work group psychology (1996), John Wiley, Chichester 55-579
54. West M.A. Reflexivity, revolution, and innovation in work teams. In: Johnson D.A., and Beyerlein S.T. (Eds). Advances in interdisciplinary studies of work teams: Product development teams Vol. 5 (2000), JAI Press, Stanford CT 1-29
55. Wittenbaum G.M., Hubbell A.P., and Zuckerman C. Mutual enhancement: toward an understanding of the collective preference for shared information. Journal of Personality and Social Psychology 77 5 (1999) 967-978
56. Wittenbaum G.M., Vaughan S.I., and Stasser G. Coordination in task-performing groups. In: Tindale R.S., Heath L., Edwards J., Posavac E.J., Bryant F.B., Suarez-Balcazar Y., et al. (Eds). Theory and research on small groups (1998), Plenum, New York 177-204
57. Wood W., Lundgren S., Ouellette J.A., Busceme S., and Blackstone T. Minority influence: a meta-analytic review of social influence processes. Psychological Bulletin 115 3 (1994) 323-345
58. Ziller R.C. Toward a theory of open and closed groups. Psychological Bulletin 64 (1965) 164-182