Corrigendum to “Predicting service request in support centers based on nonlinear dynamics, ARMA modeling and neural networks” [Expert Systems with Applications 34/1 (2008) 665–672] (S0957417406003174) (10.1016/j.eswa.2006.10.003));Predicting service request in support centers based on nonlinear dynamics, ARMA modeling and neural networks

Expert Systems with Applications

Volumn 34, Issue 1, 2008, Pages 665-672

  Balaguer, Emili ^a   Palomares, Alberto ^a   Soria, Emilio ^b   Martín Guerrero, Jose David ^b  

^a Tissat SA   (Spain)

^b UNIVERSITY OF VALENCIA   (Spain)

Author keywords

Call centers; Neural networks; Time series analysis

Indexed keywords

CORRELATION METHODS; NEURAL NETWORKS; NONLINEAR ANALYSIS; REGRESSION ANALYSIS; TIME DELAY; TIME SERIES ANALYSIS;

AUTO REGRESSIVE MOVING AVERAGE (ARMA); CALL CENTERS; NONLINEAR MODELING; TIME DELAY NEURAL NETWORK;

INFORMATION SERVICES;

EID: 34249013692     PISSN: 09574174     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.eswa.2013.07.042     Document Type: Erratum

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