Type of procurement and operational performance: Comparing e-procurement and offline purchasing

International Journal of Services and Operations Management

Volumn 3, Issue 3, 2007, Pages 279-296

  Ramayah, T ^a   Roy, Matthew H ^b   Li, Koh Bee ^a,e   Jantan, Muhamad ^a   Zbib, Imad ^c   Ahmed, Zafar U ^d  

^a SCHOOL OF PHYSICS   (Malaysia)

^b UNIVERSITY OF MASSACHUSETTS DARTMOUTH   (United States)

^c AMERICAN UNIVERSITY OF BEIRUT   (Lebanon)

^d TEXAS A AND M UNIVERSITY   (United States)

^e MNC's   (Malaysia)

Author keywords

E procurement; Moderating effect; Offline procurement; Operational performance; Suppliers; Type of procurement

Indexed keywords

EID: 34248173969     PISSN: 17442370     EISSN: 17442389     Source Type: Journal    
DOI: 10.1504/IJSOM.2007.013093     Document Type: Article

References (29)

1. Antonio, D., Mahendra, G. and Richard, P. (2003) 'Moving procurement systems to the internet: the adoption and use of e-procurement technology models', European Management Journal, Vol. 21, No. 1, pp.11-23.
2. Argyle, M. (1991) Cooperation: The Bases of Sociability, New York: Routledge.
3. Bartezzaghi, E. and Ronchi, S. (2003) 'Internet supporting the procurement process: lessons from four case studies', Integrated Manufacturing Systems, Vol. 14, No. 8, pp.632-641.
4. Brack, K. (2000) 'E-procurement: the next frontier', Industrial Distribution, Vol. 89, No. 1, pp.65-67.
5. Corini, J. (2000) 'Integrating e-procurement and strategic sourcing', Supply Chain Management Review, March-April, pp.70-75.
6. Croom, S.R. (2000) 'The impact of web-based procurement on the management of operating resources supply', The Journal of Supply Chain Management, Vol. 36, No. 1, pp.4-13.
7. Croom, S.R. (2005) 'The impact of e-business on supply chain management: an empirical study of key developments', International Journal of Operations and Production Management, Vol. 25, No. 1, pp.55-73.
8. Dobbs, J.H. (1998) 'Competition's new battleground: the integrated value chain', Cambridge Technology Partners, http://www.ctp.com (accessed 24 March 2004).
9. Dwyer, R.F., Schurr, P.H. and Oh, S. (1987) 'Developing buyer-seller relationships', Journal of Marketing, Vol. 51, No. 2, pp. 11-27.
10. Gamble, R. (1999) 'Electronic commerce: the way of the future is still in flux', Business Credit, October, pp.24-27.
11. Gilbert, A. (2000) 'E-procurement: problem behind the promise', Information Week, November, pp.1-3.
12. Greene, M.L. (2000) 'Buying power', Information Week, April, pp.67-73.
13. Hawking, P., Stein, A., Wyld, D.C. and Foster, S. (2004) 'E-procurement: is the ugly duckling actually a swan down under, Asia Pacific Journal of Marketing and Logistics, Vol. 16, No. 1, pp.3-26.
14. Jones, D. (2000) 'E-purchasing saves businesses billions', USA Today, 7 February, pp. 1B-2B.
15. Kalakota, R. and Robinson, M. (1999) In e-Business: Roadmap for Success, Reading, M.A: Addison-Wesley Longman.
16. Kotler, P. (2003) Marketing Management, New Jersey: Prentice Hall.
17. Kraljic, P. (1983) 'Purchasing must become supply management', Harvard Business Review, September-October, Vol. 61, pp. 109-117.
18. Lee, H.G., Kim, H.Y. and Lee, R.H. (2003) 'Is the internet making retail transactions more efficient? Comparison of online and offline CD retail markets', Electronic Commerce Research and Application, Vol. 2, No. 3, pp.266-277.
19. Moreno, M. and Andrea, P. (2002) 'Implementation of e-procurement and e-fulfillment processes: a comparison of cases in the motorcycle industry', International Journal of Production Economics, Vol. 89, pp.339-351.
20. Morgan, R.M. and Hunt, S.D. (1994) 'The commitment-trust theory of relationship marketing', Journal of Marketing, Vol. 58, No. 3, pp.20-38.
21. Murray, M. (2001) 'This little company went to e-market', CMA Management, June, pp.28-29.
22. Olson, J.R. and Boyer, K.B. (2003) 'Factors influencing the utilization of internet purchasing in small organizations', Journal of Operations Management, Vol. 21, No. 2, pp.225-245.
23. Philips, N.V. (1985) Co-makership: Purchasing in Benelux, Eindhoven: Philip NV.
24. Puschman, T. and Alt, R. (2005) 'Successful use of e-procurement in supply chains', Supply Chain Management: An International Journal, Vol. 10, No. 2, pp.122-133.
25. Ramayah, T., Boey, C.I. and Amlus, I. (2005) 'The relationship of commitment, communication, trust and extent of collaboration in tourism network', International Conference on Tourism and Hospitality, Rejuvenating the Industry: Concerns and Tasks Ahead, Penang, Malaysia.
26. Roche, J. (2001) 'Are you ready for e-procurement?', Strategic Finance, July, pp.56-59.
27. Roy, M.H. (2001) 'Small group communication and performance: do cognitive flexibility and context matter?', Management Decision, Vol. 39, No. 4, pp.323-330.
28. Roy, M.H. and Dugal, S. (1998) 'Developing trust: the importance of cognitive flexibility and co-operative contexts', Management Decision, Vol. 36, No. 9, pp.561-567.
29. Whyte, C.K. (2000) 'E-procurement: the new competitive weapon', Purchasing Today, April, p.25.