Cognitive analysis of physicians and nurses cooperation in the medication ordering and administration process

International Journal of Medical Informatics

Volumn 76, Issue SUPPL. 1, 2007, Pages S65-S77

  Beuscart Zéphir, Marie Catherine ^a   Pelayo, Sylvia ^a   Anceaux, Françoise ^b   Maxwell, David ^c   Guerlinger, Sandra ^a  

^a LILLE UNIVERSITY HOSPITAL   (France)

^b LAMIH   (France)

^c DALHOUSIE UNIVERSITY   (Canada)

Author keywords

Cognitive analysis; Medication administration; Medication error; Medication ordering; Physician nurse cooperation; Process control

Indexed keywords

COGNITIVE SYSTEMS; ERGONOMICS; KNOWLEDGE BASED SYSTEMS; MATHEMATICAL MODELS; MODEL PREDICTIVE CONTROL;

COGNITIVE ANALYSIS; MEDICATION ADMINISTRATION; MEDICATION ERRORS; MEDICATION ORDERING; PHYSICIAN-NURSE COOPERATION;

MEDICINE;

ACARBOSE; AMIODARONE; ANTIBIOTIC AGENT; APHTORAL; BACITRACIN; BROMAZEPAM; CHLORHEXIDINE; CHLORHEXIDINE PLUS TETRACAINE; GLUCOR; HYDROXYZINE; LOPERAMIDE; LYSOPAINE; METHYLPREDNISOLONE; NORMACOL; PARACETAMOL; PERINDOPRIL; POTASSIUM CHLORIDE; SODIUM DIHYDROGEN PHOSPHATE; TETRACAINE; TIANEPTINE; UNCLASSIFIED DRUG;

ARTICLE; CLINICAL PRACTICE; COGNITION; COMPARATIVE STUDY; CONTROLLED STUDY; COOPERATION; ERGONOMICS; HUMAN; INTERPERSONAL COMMUNICATION; INTERVIEW; KNOWLEDGE; MEDICAL DECISION MAKING; MEDICAL DOCUMENTATION; MEDICAL INFORMATION; NURSE; ORGANIZATIONAL STRUCTURE; PATIENT CARE; PHYSICIAN; PRIORITY JOURNAL;

EID: 34247493696     PISSN: 13865056     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijmedinf.2006.05.022     Document Type: Article

References (37)

1. Ash J.S., Gorman P.N., Lavelle M., Payne T.H., Massaro T.A., Frantz G.L., and Lyman J.A. A cross-site qualitative study of physician order entry. J. Am. Med. Inform. Assoc. 10 2 (2003) 188-200
2. The Leapfrog Group for Patient Safety, Computer Physician Order Entry (CPOE) Factsheet, November 2000, available at http://www.leapfroggroup.org, accessed on 22 February 2006.
3. California Healthcare Foundation and First Consulting Group, A primer on physician order entry, September 2000, available at http://www.chcf.org, accessed on 22 February 2006.
4. Ball M.J., Weaver C., and Abbott P.A. Enabling technology to revitalize the role of nursing in a era of patient's safety. Int. J. Med. Inform. 69 (2003) 29-38
5. Ash J.S., Berg M., and Coiera E. Some unintended consequences of information technology in healthcare: the nature of patient care information system-related errors. J. Am. Med. Inform. Assoc. 11 (2004) 104-112
6. Aarts J., Doorewaard H., and Berg M. Understanding implementation: the case of a computerized physician order entry system in a large Dutch university medical center. J. Am. Med. Inform. Assoc. 11 3 (2004) 207-216
7. Goorman E., and Berg M. Modelling nursing activities: electronic records and their discontents. Nurs. Inq. 7 1 (2000) 3-9
8. M.C. Beuscart-Zéphir, S. Pelayo, S. Guerlinger, F. Anceaux, J.F. Kulik, J.J. Meaux, P. Degoulet, Computerized "Physician" Order Entry (CPOE): Missing the N for Nurse, ITHC 2004, Portland, OR, 13-14 September 2004.
9. Beuscart-Zéphir M.C., Pelayo S., Degoulet P., Anceaux F., Guerlinger S., and Meaux J.J. A usability study of CPOE medication administration functions: impact on physician-nurse cooperation. Medinfo 11 (2004) 1018-1022
10. Gainer A., Pancheri K., and Zhang J. Improving the human computer interface design for a physician order entry system. Proceedings of the AMIA Symposium (2003) 847
11. Bates D.W., Evans R.S., Murff H., Stetson P.D., Pizziferri L., and Hripcsak G. Detecting adverse events using information technology. J. Am. Med. Inform. Assoc. 10 2 (2003) 115-128
12. Bates D.W., Teich J.M., Lee J., Seger D., Kuperman G.J., Ma'Luf N., Boyle D., and Leape L. The impact of computerized physician order entry on medication error prevention. J. Am. Med. Inform. Assoc. 6 4 (1999) 313-321
13. Bates D.W., Leape L.L., Cullen D.J., et al. Effect of computerized physician order entry and a team intervention on prevention of serious medication errors. JAMA 280 (1998) 1311-1316
14. Kuperman G.J., Teich J.M., Gandhi T.K., and Bates D.W. Patient safety and computerized medication ordering at Brigham and Women's Hospital. Jt. Comm. J. Qual. Improv. 27 10 (2001) 509-521
15. Ash J.S., Sittig D.F., Seshadri V., Dykstra R.H., Carpenter J.D., and Stavri P.Z. Adding insight: a qualitative cross-site study of physician order entry. Int. J. Med. Inform. 74 (2005) 623-628
16. Berger R.G., and Kichak B.A. Computerized physician order entry: helpful or harmful?. J. Am. Med. Inform. Assoc. 11 (2004) 100-103
17. Bobb A., Gleason K., Husch M., Feinglass J., Yarnold P.R., and Noskin G.A. The epidemiology of prescribing errors: the potential impact of computerized prescriber order entry. Arch. Intern. Med. 12 7 (2004) 785-792
18. Gorman P.N., Lavelle M.B., and Ash J.S. Order creation and communication in healthcare. Methods Inf. Med. 42 (2003) 376-384
19. Beuscart-Zéphir M.C., Pelayo S., Anceaux F., Meaux J.J., Degroisse M., and Degoulet P. Impact of CPOE on doctor-nurse cooperation for the medication ordering and administration process. Int. J. Med. Inform. 74 (2005) 629-641
20. Shu K., Boyle D., Spurr C., Horsky J., Heiman H., O'Connor P., Lepore J., and Bates D.W. Comparison of time spent writing orders on paper with computerized physician order entry. Medinfo 11 (2001) 1207-1211
21. Dykstra R. Computerized physician order entry and communication: reciprocal impacts. Proceedings of the AMIA Symposium (2002) 230-234
22. Schmidt K. Cooperative work and its articulation: requirements for computer support. Le Travail Humain 57 (1994) 345-366
23. Schmidt K. Cooperative work: a conceptual framework. In: Rasmussen J., Brehmer B., and Leplat J. (Eds). Distributed Decision Making: Cognitive Models for Cooperative Work (1991), Wiley, Chichester 75-110
24. Falzon P. Dialogues fonctionnels et activité collective. Le Travail Humain 57 (1994) 299-312
25. G. de Terssac, C. Chabaud, Référentiel opératif commun et fiabilité, in: J. Leplat, G. de Terssac (Eds.), Les facteurs humains de la fiabilité dans les systèmes complexes, Octarès, Toulouse, 1990, pp. 110-139.
26. L. Karsenty, P. Falzon, Cadre général pour l'étude des dialogues orientés tâches, Communication présentée au XXVII° Congrès de la SELF, Lille, September 1992.
27. Hoc J.M. From human-machine interaction to human-machine cooperation. Ergonomics 43 (2000) 833-843
28. Hoc J.M. Towards a cognitive approach to human-machine cooperation in dynamic situations. Int. J. Human Comput. Stud. 54 (2001) 509-540
29. P. Millot, J.M. Hoc, Human-machine cooperation: metaphor or possible reality? ECCS'97, Manchester, April 1997.
30. Hélie P., and Loiselet A. Human-human cooperation in airborne combat system: designing CSCW assistances. Paper Presented at 6th S.E. Ergonomics Society Conference and 4th Asia Pacific Conference on Computer Human Interaction. Singapore (November 2000)
31. Castelfranchi C. Modelling social action for AI agents. Artif. Intell. 103 (1998) 157-182
32. Grice H.P. Logic and conversation. In: Cole P., and Morgan J. (Eds). Syntax and Semantics 3: Speech Acts (1975), Academic Press, London 41-58
33. In: Marwell G., and Schmitt D. (Eds). Co-operation-An Experimental Analysis (1975), Academic Press, London
34. In: Clark H.H. (Ed). Using Language (1996), Cambridge University Press, Cambridge
35. Stout R.J., Cannon-Bowers J.A., Salas E., and Milanovich D.M. Planning, shared mental models, and coordinated performance: an empirical link is established. Hum. Factors 41 (1999) 61-71
36. Cooke N.J., Salas E., Cannon-Bowers J.A., and Stout R.J. Measuring team knowledge. Hum. Factors 42 (2000) 151-173
37. Bolstad C.A., and Endsley M.R. The effect of task load and shared displays on team situation awareness. 14th Triennal Congress of International Ergonomics Association and 44th Annual Meeting of the Human Factors and Ergonomics Society. San Diego (July-August 2000)