Determining the essential characteristics of Six Sigma Black Belts: Results from a pilot study in UK manufacturing companies

TQM Magazine

Volumn 19, Issue 3, 2007, Pages 274-281

  Jiju Antony, Frenie ^a   Douglas, Alex ^b  

^a GLASGOW CALEDONIAN UNIVERSITY   (United Kingdom)

^b LIVERPOOL JOHN MOORES UNIVERSITY   (United Kingdom)

Author keywords

Manufacturing industries; Quality; Service industries; Six Sigma; United Kingdom

Indexed keywords

CUSTOMER SATISFACTION; PERSONNEL; RESEARCH AND DEVELOPMENT MANAGEMENT; TOTAL QUALITY MANAGEMENT; UNITED KINGDOM;

MANUFACTURING INDUSTRIES; SERVICE INDUSTRIES; SIX SIGMA BLACK BELTS;

INDUSTRIAL MANAGEMENT;

EID: 34247383542     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544780710745685     Document Type: Article

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