Study of the changing role of multi-unit managers in quick service restaurant segment

Quick Service Restaurants, Franchising, and Multi-Unit Chain Management

Volumn , Issue , 2014, Pages 225-238

  Umbreit, W Terry ^a  

^a WASHINGTON STATE UNIVERSITY   (United States)

Author keywords

Change; Leadership; Multi unit manager; Quick service restaurants; Time management; Transition

Indexed keywords

EID: 34247175924     PISSN: None     EISSN: None     Source Type: Book    
DOI: None     Document Type: Chapter

References (16)

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4. Doughty, Rob (1996), as quoted in 'Downsizing's Comeuppance' Restaurant Business, 95 (7), 84
5. Gross-Turner, Steven (1999), 'The Role of the Multi-Unit Manager in Branded Hospitality Chains' Human Resource Management Journal, 9 (4), 39-57
6. Hayes, Reed (2000), as quoted in 'Industry of 'Choice'? Tough Road Looms' Weekly Restaurant Connections, 3 (14),2
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12. Sheridan, Margaret, and Janice Matsumoto (2000), 'A Road Map for 2000' Restaurants & Institutions, 110 (1) 66-74
13. Technomic Inc. (1999), 1999 U.S. Foodservice Industry Segments
14. Umbreit, W. Terry, and Donald I. Smith (1991), 'A Study of the Opinions and Practices Of Successful Multi-Unit Fast Service Restaurant Managers' The Hospitality Research Journal, 14 (2) 451-458
15. Umbreit, W. Terry (1989), 'Multi-Unit Management: Managing at a Distance' The Cornell Hotel and Restaurant Administration Quarterly, 30 (1), 53-59
16. Umbreit, W. Terry, and Warren J. Tomlin (1986), 'Identifying and Validating the Job Dimensions and Task Activities of Multi-Unit Food Service Managers' Proceedings Of the 40th Annual Conference of the Council on Hotel, Restaurant, and Institutional Education, 66-72