Procurement of enterprise resource planning systems: Experiences with some Hong Kong companies

Proceedings - International Conference on Software Engineering

Volumn 2006, Issue , 2006, Pages 561-568

  Poon, Pak Lok ^a   Yu, Yuen Tak ^b  

^a HONG KONG POLYTECHNIC UNIVERSITY   (Hong Kong)

^b CITY UNIVERSITY OF HONG KONG   (Hong Kong)

Author keywords

Acquisition; Adoption; Case studies; ERP; Hong Kong companies; Implementation; Pre implementation; Procurement

Indexed keywords

CUSTOMER SATISFACTION; INFORMATION MANAGEMENT; INFORMATION SYSTEMS; PROBLEM SOLVING; REQUIREMENTS ENGINEERING;

HONG KONG COMPANIES; PRE-IMPLEMENTATION;

ENTERPRISE RESOURCE PLANNING;

EID: 34247116078     PISSN: 02705257     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (31)

1. Aberdeen Group, Vertical industry solutions: Baan leads in innovation. Market Viewpoint, 10, (July 1, 1997) (http://www.aberdeen.com).
2. Adelakun, O. and Jennex, M.E. Stakeholder process approach to information systems evaluation. In Proceedings of the 8th Americas Conference on Information Systems (AMCIS 2002). August 2002, 1186-1194.
3. Akkermans, H. and van Helden, K. Vicious and virtuous cycles in ERP implementation: a case study of interrelations between critical success factors. European Journal of Information Systems, 11, 1 (2002), 35-46.
4. Bingi, P., Sharma, M.K., and Godla, J.K. Critical issues affecting an ERP implementation. Information Systems Management, 16, 3 (1999), 7-15.
5. Brown, C. and Vessey, I. ERP implementation approaches: toward a contingency framework. In Proceedings of the 20th International Conference on Information Systems. December 1999, 411-416.
6. Chau, F. Hong Kong: enterprise resources planning market. Industry Sector Analysis, (August 24, 1999).
7. Child, J. and Warner, M. Culture and management in China. In Culture and Management in Asia (Warner, M. ed.). Routledge, London, 2003, 24-47.
8. Daneva, M. ERP requirements engineering practice: lessons learned, IEEE Software, 21, 2 (2004), 26-33.
9. Davenport, T.H. Process Innovation: Reengineering Work through Information Technology. Harvard Business School Press, Boston, MA, 1993.
10. Davenport, T.H. Putting the enterprise into the enterprise system. Harvard Business Review, (July/August 1998), 121-131.
11. Davison, R. Cultural implications of ERP. Communications of the ACM, 45, 7 (2002), 109-111.
12. Deutsch, C.H. Software that can make a grown company cry. New York Times, (November 1998).
13. Esteves, J. and Pastor, J. Enterprise resources planning systems research: an annotated bibliography. Communications of AIS, 7, 8 (2001), 1-51.
14. Fang, Y. and Hall, C. Chinese managers and motivation for change: the challenges and a framework. In Proceedings of the 15th Annual Conference of the Association for Chinese Economics Studies Australia (ACESA 2003). October 2003.
15. Gable, G. Large package software: a neglected technology? Journal of Global Information Management, 6, (1998), 3-4.
16. Holland, C.P. and Light, B. A critical success factors model for ERP implementation. IEEE Software, 16, 3 (1999), 30-36.
17. Ilia, X.B., Franch, X., and Pastor, J.A. Formalising ERP selection criteria. In Proceedings of the 10th International Workshop on Software Specification and Design (IWSSD'00). November 2000, 115-102.
18. Kumar, K., and van Hillegersberg, J. ERP experiences and evolution. Communications of the ACM, 43, 4 (2000), 23-26.
19. Luo, W. and Strong, D.M. A framework for evaluating ERP implementation choices. IEEE Transactions on Engineering Management, 51, 3 (2004), 322-333.
20. Markus, M.L. and Tanis, C. The enterprise systems experience - from adoption to success. In Framing the Domains of IT Research: Glimpsing the Future through the Past (Zmud, R.W., ed.). Pinnaflex Educational Resources Inc., Cincinnati, OH, 2000, 173-207.
21. Markus, M.L., Tanis, C., and van Fenema, P.C. Multisite ERP implementations. Communications of the ACM, 43, 4 (2000), 42-46.
22. Pang, A. Worldwide ERP applications 2004-2008 forecast: first look at top 10 vendors. IDC, 1, 31269 (May 2004), 1-14.
23. Poon, P.-L. and Lau, A.H.L. The PRESENT B2C implementation framework. Communications of the ACM, 49, 2 (2006), 96-103.
24. Razi, M.A., Tarn, J.M., and Yen, D.C. Exploring the preacquisition phase of ERP for small enterprises. Communications of the ICISA, 5, 2 (2004), 26-37.
25. Scott, J.E. and Vessey, I. Managing risks in enterprise systems implementations. Communications of the ACM, 45, 4 (2002), 74-81.
26. Shakir, M. Decision making in the evaluation, selection and implementation of ERP systems. In Proceedings of the 6th Americas Conference on Information Systems (AMCIS 2000). August 2000, 1033-1038.
27. Shields, M.G. E-Business and ERP: Rapid Implementation and Project Planning. Wiley, New York, 2001.
28. Soh, C., Kien, S.S., and Tay-Yap, J. Cultural fits and misfits: is ERP a universal solution? Communications of the ACM, 43, 4, (2000), 47-51.
29. Stefanou, C.J. A framework for the ex-ante evaluation of ERP software. European Journal of Information Systems, 10, 4 (2001), 204-215.
30. Verville, J. and Halingten, A. Acquiring Enterprise Software: Beating the Vendors at Their Own Game. Prentice-Hall, Englewood Cliffs, NJ, 2001.
31. Verville, J. and Halingten, A. An investigation of the decision process for selecting an ERP software: the case of ESC. Management Decision, 40, 3 (2003), 206-216.