Are students customers? Perceptions of academic staff

Quality in Higher Education

Volumn 13, Issue 1, 2007, Pages 31-44

  Lomas, Laurie ^a  

^a KING'S COLLEGE LONDON   (United Kingdom)

Author keywords

Academic discipline; Customers; Managerialism; Quality management

Indexed keywords

EID: 34147122150     PISSN: 13538322     EISSN: 14701081     Source Type: Journal    
DOI: 10.1080/13538320701272714     Document Type: Article

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