Fourth professional year pharmacy students in the ambulatory care setting: Patient perceptions and satisfaction

Journal of Pharmacy Teaching

Volumn 13, Issue 2, 2007, Pages 17-37

  Pardiyara, Rosalyn S ^a   McCord, Amie D ^b   Lurvey, Patricia L ^a  

^a MIDWESTERN UNIVERSITY   (United States)

^b ST LOUIS COLLEGE OF PHARMACY   (United States)

Author keywords

Ambulatory care; Patient perceptions; Patient satisfaction; Pharmacy students

Indexed keywords

EID: 34047263998     PISSN: 10440054     EISSN: 15407365     Source Type: Journal    
DOI: 10.1300/J060v13n02_03     Document Type: Article

References (28)

1. Beach MC, Keruly J, Moore RD. Is the quality of the patient-provider relationship associated with better adherence and health outcomes for patients with HIV? J Gen Intern Med. 2006; 21(6): 661-5.
2. Rubin RR, Peyrot M, Siminerio LM. Health care and patient-reported out-comes: Results of the cross-national Diabetes Attitudes, Wishes and Needs (DAWN) study. Diabetes Care. 2006; 29(6): 1249-55.
3. Rao VU, Aptcr AJ. Steroid phobia and adherence-Problems, solutions, impact on benefit/risk profile. Immunol Allergy Clin North Am. 2005; 25(3):581-95.
4. Piette JD, Schillinger D, Potter MB, et al. Dimensions of patient-provider communication and diabetes self-care in an ethnically diverse population. J Gen Intern Med. 2003; 18(8):624-33.
5. Radosevich DM, McGrail MP Jr, Lohman WH, et al. Relationship of disability prevention to patient health status and satisfaction with primary care provider. J Occup Environ Med. 2001; 43(8):706-12.
6. Chewning B, Sleath B. Medication decision-making and management: A client centered model. Soc Sci Med. 1996; 24:389-98.
7. Chewning B. Patient involvement in pharmaceutical care: A conceptual framework. Am J Pharm Educ. 1997; 61:394-400.
8. Hermansen CJ, Wiederholt JB. Pharmacist-patient relationship development in an ambulatory clinic setting. Health Communication. 2001; 13(3):307-25. doi:10.1207/S15327027HC1303_5.
9. Strand LM, Guerrero RM, Nickman NA, et al. Integrated patient-specific model of pharmacy practice. Am J Hosp Pharm. 1990; 47(3):550-4.
10. Hepler CD, Strand LM. Opportunities and responsibilities in pharmaceutical care. Am J Hasp Pharm. 1990; 47(3):533-43.
11. American Pharmaceutical Association Academy of Students of Pharmacy, American Association of Colleges of Pharmacy Council of Deans Task Force on Professionalism. White paper on pharmacy student professionalism. J Am Pharm Assoc. 2000; (Jan-Feb): 40(1):96-102.
12. Taylor CT, Church CO, Byrd DC. Documentation of clinical interventions by pharmacy faculty, residents, and students. Ann Phannacother. 2000; 34:843. doi: 10.1345/aph.19310.
13. Reddick JB, Murphy JE. Evaluating the clinical interventions of students during clerkships using a cognitive services claim form. Am J Pharm Educ. 2000; 64:38-43.
14. Dennehy CE, Kroon LA, Byrne M, et al. Increase in number and diversity of clinical interventions by Pharm.D. students over a clerkship rotation. Am J Pharm Educ. 1998; 62:373-9.
15. Carter JT, Draugalis JR, Slack MK. Impact of clerkship students on pharmacy-site output. Am J Health Syst Pharm. 1996; 53(14): 1694-700.
16. Slaughter RL, Erickson SR, Thomson PA. Clinical interventions provided by doctor of pharmacy students. Ann Pharmacother. 1994; 28(5):665-70.
17. Brockmiller H, Abel SR, Koh-Knox CP, Birk CW. Cost impact of Pharm.D. candidates' drag therapy recommendations. Am J Health Syst Pharm. 1999; 56(9): 882-4.
18. Selander LK, Larson LN. Economic costs and benefits associated with a community pharmacy rotation. Am J Pharm Educ. 1995; 59:7-14.
19. Grabe DW, Bailie GR, Manley HJ. The early patient-oriented care program as an educational tool and service. Am J Pharm Educ. 1998; 62:279-83.
20. Hermansen CJ, Pigarelli DW, Sorkness CA, et al. The patient perspective of pharmacy clerkship students' roles in pharmacist-patient relationship development and the delivery of care. Am J Pharm Educ. 2000; 64:413-9.
21. Simons RJ, Imboden E, Martel JK. Patient attitudes toward medical student participation in a general internal medicine clinic. J Gen Intern Med. 1995; 10(5):251-4.
22. Hammer DP. Professional attitudes and behaviors: The "A's and B's" of professionalism. Am J Pham Educ. 2000; 64:455-63.
23. Galt KA. The need to define "care" in pharmaceutical care: An examination across research, practice and education. Am J Pharm Educ. 2000; 64:223-32.
24. Wiederholt JB, Wiederholt PA. The patient: Our teacher and friend. Am J Pharm Educ. 1997; 61:415-23.
25. Gress TW, Flynn JA, Rubin HR, et al. Effect of student involvement on patient perceptions of ambulatory care visits. J Gen Intern Med. 2002; 17:420-7.
26. Licciardone JC, Brittain PD, Coleridge ST. Health status and satisfaction of patients receiving ambulatory care at osteopathic training clinics. J Am Osteopath Assoc. 2002; 102(4):219-23.
27. Hajioff D, Birchall M. Medical students in ENT outpatient clinics: Appointment times, patient satisfaction and student satisfaction. Med Educ. 1999; 33:669-73.
28. York NL, DaRosa DA, Markwell SJ, et al. Patients' attitudes toward the involvement of medical students in their care. Am J Surg. 1995; 169:421-3.