Fuzzy clustering model of CRM in securities trade

Proceedings of the World Congress on Intelligent Control and Automation (WCICA)

Volumn 2, Issue , 2006, Pages 6052-6054

  Guo, Lanshen ^a   Zhang, Minglu ^a   Sun, Lixin ^a   Wang, Zhong ^b  

^a HEBEI UNIVERSITY OF TECHNOLOGY   (China)

^b TIANJIN UNIVERSITY   (China)

Author keywords

CRM; Data mining; Fuzzy clustering; Securities business

Indexed keywords

CLASSIFICATION (OF INFORMATION); DATA MINING; FUZZY CLUSTERING; INDEXING (OF INFORMATION); MATHEMATICAL MODELS;

CLASSIFICATION LAYER; CUSTOMER RELATIONSHIP MANAGEMENT; SECURITIES BUSINESS; SECURITIES TRADE;

FINANCIAL DATA PROCESSING;

EID: 34047218699     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/WCICA.2006.1714242     Document Type: Conference Paper

References (5)

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2. Ding Q L, Li S Q, Customer Relationship Management, Beijing: Tsinghua University Press, 2002, pp.28-39.
3. Mehmed Kantardzic. Data Mining: Concepts, Model, Method and Arithmetic. Beijing: Tsinghua University Press, 2004,pp.57-94.
4. Han JW, Kambr M. Data Mining Concepts and Techniques. Beijing: Higher Education Press, 2001, pp.124-268.
5. Zhongzhi Shi, Knowledge Discovery. Beijing: Tsinghua University Press, 2002, pp.45-69.