What are people searching on government web sites?

Communications of the ACM

Volumn 50, Issue 4, 2007, Pages 87-92

  Chau, Michael ^a   Fang, Xiao ^b   Liu Sheng, Olivia R ^c  

^a UNIVERSITY OF HONG KONG   (Hong Kong)

^b UNIVERSITY OF TOLEDO   (United States)

^c UNIVERSITY OF UTAH   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

INFORMATION NEEDS; MOTOR VEHICLES; RADIOACTIVE PLANTS;

DATA REDUCTION; NUCLEAR REACTORS; PROBLEM SOLVING; RADIOACTIVITY; TRANSPORTATION ROUTES; WEBSITES;

SEARCH ENGINES;

EID: 33947710830     PISSN: 00010782     EISSN: 15577317     Source Type: Journal    
DOI: 10.1145/1232743.1232753     Document Type: Review

References (12)

1. Center for Digital Government. Utah State Portal ranks No. 1 (2003); www.centerdigitalgov.com/center/highlightstory.phtml?docid=69811.
2. Chau, M., Fang, X., and Sheng, O.R.L. Analysis of the query logs of a Web site search engine. Journal of the American Society for Information Science and Technology 56, 13 (2005), 1363-1376.
3. Cooley, R., Mobasher, B., and Srivastava, J. Data preparation for mining World Wide Web browsing patterns. Knowledge and Information Systems 1, 1 (1999).
4. Electronic Frontier Foundation. Chilling effects of anti-terrorism: 'National security' toll on freedom of expression, (2004); www.eff.org/Privacy/ Surveillance/Terrorism/antiterrorism_chill.html.
5. Fang, X. and Sheng, O.R.L. LinkSelector: A Web mining approach to hyperlink selection for Web portals. ACM Transactions on Internet Technology 4, 2 (2004), 209-237.
6. Fang, X. and Sheng, O.R.L. Designing a better Web portal for digital government: A Web-mining based approach. In Proceedings of the 2005 National Conference on Digital Goverment Research (dg.o 2005), (Atlanta, GA, 2005).
7. Feds arrest Al Qaeda suspects with plans to poison water supplies. Fox News (July 30, 2002); www.foxnews.com/story/0,2933,59055,00.html.
8. Jansen, B.J., Spink, A., Bateman, J., and Saracevic, T. Real life information retrieval: A study of user queries on the Web. ACM SIGIR Forum 32, 1 (1998), 5-17.
9. Silverstein, C., Henzinger, M., Marais, H. and Moricz, M. Analysis of a very large Web search engine query log. ACM SIGIR Forum 33, 1 (1999), 6-12.
10. Spink, A., Jansen, B.J., Wolfram, D., and Saracevic, T. From e-sex to e-commerce: Web search changes. IEEE Computer 35, 3 (Mar. 2002), 107-109.
11. Spink, A., Wolfram, D., Jansen, B.J., and Saracevic, T. Searching the Web: The public and their queries. Journal of the American Society for Information Science and Technology 52, 3 (May 2001), 226-234.
12. Wang, P., Berry, M.W., and Yang, Y. Mining longitudinal Web queries: Trends and patterns. Journal of the American Society for Information Science and Technology 54, 8 (Aug. 2003), 743-758.