Internal customer service: Has it improved?

Quality Progress

Volumn 40, Issue 3, 2007, Pages 35-40

  Seibert, Jerry ^a   Lingle, John ^a  

^a Metrus Group   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 33947655333     PISSN: 0033524X     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review

References (1)

1. J.T. Kostman and W.A. Schiemann, "People Equity: The Hidden Driver of Quality," Quality Progress, May 2005, pp. 37-42.