How do performance indicators add up? An examination of composite indicators in public services

Public Money and Management

Volumn 27, Issue 2, 2007, Pages 103-110

  Jacobs, Rowena ^a   Goddard, Maria ^a,b  

^a UNIVERSITY OF YORK   (United Kingdom)

^b Department of Health Economics ^*

Author keywords

[No Author keywords available]

Indexed keywords

EID: 33947654807     PISSN: 09540962     EISSN: 14679302     Source Type: Journal    
DOI: 10.1111/j.1467-9302.2007.00565.x     Document Type: Article

References (12)

1. Audit Commission (2005), Service Assessment Framework: Technical Guide to CPA 2005 for Single Tier and County Councils (London).
2. Dolan, P., Gudex, C., Kind, P. and Williams, A. (1996), Valuing health states: A comparison of methods. Journal of Health Economics, 15, pp. 209-231.
3. Freudenberg, M. (2003), Composite Indicators of Country Performance: A Critical Assessment, OECD STI Working paper DSTI/DOC 2003/16 (OECD, Paris).
4. Goldstein, H. and Spiegelhalter, D. J. (1996), League tables and their limitations: statistical issues in comparisons of institutional performance. Journal of the Royal Statistical Society. Series A (Statistics in Society), 159, 3, pp. 385-443.
5. Healthcare Commission (2005), 2005 Performance Ratings (London).
6. Hood, C. (2007), Public service management by numbers: why does it vary? Where has it come from? What are the gaps and the puzzles? Public Money & Management, 27, 2.
7. Joint Research Centre (2002), State of the Art Report on Current Methodologies and Practices for Composite Indicator Development (Applied Statistics Group, Institute for the Protection and Security of the Citizen, European Commission).
8. Marshall, E. C. and Spiegelhalter, D. J. (1998), Reliability of league tables of in vitro fertilization clinics: retrospective analysis of live birth rates. British Medical Journal, 6, 316, pp. 1701-1705.
9. Mooney, C. Z. (1997), Monte Carlo Simulation, No. 116 in series on quantitative applications in the social sciences (Sage Publications, London).
10. Mullen, P. and Spurgeon, P. (2000), Priority Setting and the Public (Radcliffe Medical Press, Abingdon).
11. Smith, P. (2002), Developing composite indicators for assessing health system efficiency. In Smith, P. C. (Ed), Measuring Up: Improving the Performance of Health Systems in OECD Countries (OECD, Paris).
12. Wooldridge, J. M. (2002), Econometric Analysis of Cross Section and Panel Data (The MIT Press, London).