Which policy for innovation in services?

Science and Public Policy

Volumn 33, Issue 10, 2006, Pages 745-756

  Rubalcaba, Luis ^a,b  

^a UNIVERSITY OF ALCALÁ   (Spain)

^b European Network for Services Research (RESER)   (Spain)

Author keywords

[No Author keywords available]

Indexed keywords

ECONOMIC ACTIVITY; INNOVATION; POLICY IMPLEMENTATION; SERVICE SECTOR; TECHNOLOGY POLICY;

EID: 33947136366     PISSN: 03023427     EISSN: None     Source Type: Journal    
DOI: 10.3152/147154306781778524     Document Type: Article

References (68)

1. Antonelli, C 1999. The Microeconomics: of Technological Change. London and New York: Routledge.
2. Antonelli, C 2000. New information technology and localised technology change in the knowledge-based economy. In Services and the Knowledge-Based Economy, eds. M Boden and I Miles, pp. 170-191. London and New York: Continuum.
3. Arnold, E and S Kuhlman 2001. RCN in the Norwegian Research and Innovation System. Background Report no 12 in the Evaluation of the Research Council of Norway. Oslo: Royal Norwegian Ministry for Education, Research and Church Affairs.
4. Barras, R 1986. A comparison of embodied technical change in services and manufacturing industry. Applied Economics, 18(9), 941-958.
5. Barras, R 1990. Interactive innovation in financial and business services: the vanguard of the service revolution. Research Policy, 19(3), 215-237.
6. Bell, D 1973. The Coming of Post-Industrial Society. London: Heinemann.
7. Boden, M and I Miles eds. 2000. Services and the Knowledge-Based Economy. London and New York: Continuum.
8. Coombs, R and I Miles 2000. Innovation, measurement and services: the new problematique. In Innovation Systems in the Service Economy, eds. J S Metcalfe and I Miles, pp. 83-102. Dordrecht: Kluwer.
9. den Hertog, P 2000. Knowledge-intensive business services as co-producers of innovation. International Journal of Innovation Management, 4(4), 491-528.
10. den Hertog, P 2006. Evaluation of R&D Needs in Business-Related Companies. Study for the European Commission, DG Internal Market and Services. Utrecht: Dialogic.
11. den Hertog, P and R Bilderbeek 1999. Conceptualising Service Innovation and Service Innovation Patterns. Utrecht: Dialogic.
12. den Hertog, P, L Broersma and B van Ark 2003. On the soft side of innovation: services innovation and its policy implications. De Economist. 151(4), December, 433-452.
13. Djellal, F, D Francoz, C Gallouj, F Gallouj and Y Jacquin 2003. Revising the definition of research and development in the light of the specificities of services. Science and Public Policy, 30(6), 415-426.
14. Drejer, I 2002. Business services as a production factor. Paper presented at the DRUID Summer Conference on Industrial Dynamics of the Old and New Economy, Copenhagen, 6-8 June.
15. European Commission 1998. The Contribution of Business Services to Industrial Performance: a Common Policy Framework. Communication from the Commission to the Council, COM (1998): 534final. Brussels: EU.
16. European Commission 2003. The Competitiveness of Business-Related Services and their Contribution to the Performance of European Enterprises. Communication from the Commission to the Council and the European Parliament, COM(2003): 747. Brussels: EU.
17. European Economic and Social Committee 2006. Interactions between services and European manufacturing industries CCMI/035. Own-initiative opinion of the European Economic and Social Committee, 13 September 2006. CESE 1146/2006.
18. Evangelista, R and G Sirilli 1998. Innovation in the service sector - results from the Italian Statistical Survey. Technological Forecasting and Social Change, 58, July, 251-269.
19. Evangelista, R, G Sirilli and K Smith 1998. Measuring innovation in services. IDEA Papers Series, STEP Group.
20. Federal Ministry of Education and Research 2006. Innovation with Services; BMBF-Funding Programme. Berlin: BMBF.
21. Freeman, C 1991. Networks of innovators: a synthesis of research issues. Research Policy, 20, 499-514.
22. Gadrey, J, F Gallouj and O Weinstein 1995. New modes of innovation. How services benefit industry. International Journal of Service Industry Management, 6(3), 4-16.
23. Gago, D and L Rubalcaba 2006. Innovation and ICT in service firms: towards a multidimensional approach for impact assessment. Journal of Evolutionary Economics, forthcoming.
24. Gallouj, F 1994. Économie de l'Innovation dans les Services. L'Harmattan: Logiques Économiques.
25. Gallouj, F 1998. Innovating in reverse: services and the reverse product cycle. European Journal of Innovation Management, 1(3), December, 123-138.
26. Gallouj, F. 2002a. Innovation in services and the attendant old and new myths. The Journal of Socioeconomics, 31(2), 137-154.
27. Gallouj, F 2002b. Innovation in the Service Economy. Cheltenham: Edward Elgar.
28. Gallouj, C and F Gallouj 1996. L'innovation dans les Services. Paris: Economica.
29. Gallouj, F and O Weinstein 1997. Innovation in services. Research Policy, 26, 537-556.
30. Gershuny, J I 1978. After Industrial Society? London: Macmillan.
31. Gershuny, J I and I Miles 1983. The New Service Economy. The Transformation of Employment in Industrial Societies. London: Francis Printer.
32. Green, L, J Howells and I Miles 2001. Services and Innovation: Dynamics of Service Innovation in the European Union. Report to the European Commission. Manchester: PREST/CRIC, University of Manchester and UMIST.
33. Haukens, J 1996. Innovation in the Service Economy. STEP report. Oslo: STEP.
34. Hipp, C and H Grupp 2005. Innovation in the service sector: the demand for service-specific innovation measurement concepts and typologies. Research Policy, 34(4), 517-535.
35. Howells, J 2000. Services and systems of innovation. In Knowledge and innovation in the new service economy, eds. B Andersen, J Howells, R Hull, I Miles and J Roberts, pp. 215-228, Cheltenham: Edward Elgar.
36. Howells, J 2001. The nature of innovation in services. Innovation and productivity in service. Paris: OECD.
37. Howells, J 2004. Innovation, consumption and services: encapsulation and the combinatorial role of services. The Service Industries Journal, 24(1), 19-36.
38. Howells, J 2006. Information technology research in the UK: perspectives on services research and development, and systems of innovation. Science and Public Policy, 33(1), February, 17-31.
39. Howells, J and B Tether 2004. Innovation in Services: Issues at Stake and Trends. INNO-Studies 2001: Lot 3 (ENTR-C/2001). Manchester: ESRC Centre for Research on Innovation and Competition (CRIC), Institute of Innovation Research, University of Manchester.
40. Illeris, S 1989. Producer services: the key sector for future economic development? Entrepreneurship and Regional Development, 1, 267-274.
41. Licht, G and D Moch 1999. Innovation and information technology in services. The Canadian Journal of Economics, 32, 363-383.
42. Metcalfe, J S and I Miles 2000. Innovation Systems in the Service Economy. Boston MA, London: Kluwer Academic Publishers.
43. Miles, I 1995. Service innovation, statistical and conceptual issues. Working Group on Innovation and Technology Policy, OECD (Document DSTI/ ESA/STP/NESTI (95), 12. Paris: OECD.
44. Miles, I 1999. Foresight and services: closing the gap?. The Service Industries Journal, 19(2), April, 1-27.
45. Miles, I 2005. Foresight on Services and R&D. Section 1. Main report. Platform foresight. The future of R&D in services: implications for EU research and innovation policy. Report prepared for DG Research, European Commission, mimeo.
46. Miles, I 2006. Innovation in services - finally coming of age?. Paper presented at the Institute of Innovation Research Conference Innovation in Services, University of Manchester, 15-17 June.
47. Muller, E 2001. Innovation Interactions between Knowledge-Intensive Business Services and Small and Medium-Size Enterprises. New York: Physica-Verlag, Heildelberg.
48. Nahlinder, J 2002. Innovation and employment in KIBS: state of the art and conceptualizations. Paper presented at the SIRP Seminar, January.
49. OECD, Organisation for Economic Co-operation and Development 2005. Enhancing the Performance of the Services Sector. Paris: OECD.
50. O'Mahony, M and B van Ark 2003. EU Productivity and Competitiveness: an Industry Perspective. Can Europe Resume the Catching-up Process? Brussels: European Commission.
51. O'Doherty, D and E Arnold 2003. Understanding innovation: the need for a systemic approach. In The IPTS Report no 71. Seville: IPTS.
52. Pavitt, K 1984. Sectorial patterns of technical change: towards a taxonomy and a theory. Research Policy, 13, 343-373.
53. Pavitt, K 1988. International patterns of technological accumulation. In Strategies in Global Competition, eds. N Hood and J E Vahlne, pp. 126-157. New York: Croom Helm.
54. Pilat, D 2001. Innovation and productivity in services: state of the art. In Innovation and Productivity in Services, proceedings of a Joint OECD-Australia workshop, Sydney, November 2000. Paris: OECD.
55. Preissl, B 2000. European service sector. In Services and the Knowledge-Based Economy, eds. M Boden and I Miles, 64-85. London and New York: Continuum.
56. Rosenberg, N 1994. Exploring the Black Box: Technology, Economics and History. Cambridge: Cambridge University Press.
57. Rothwell, R 1994. Industrial innovation: success, strategy, trends. In The Handbook of Industrial Innovation, eds. M Dodgson and R Rothwell, 33-53. Cheltenham: Edward Elgar.
58. Rubalcaba, L 1999. Business Services in European Industry: Growth, Employment and Competitiveness. Brussels: European Commission.
59. Rubalcaba, L 2007. The New Service Economy: Challenges and Policy Implications in Europe. Cheltenham: Edward Elgar.
60. Sirilli, G and R Evangelista 1998. Technological innovation in services and manufacturing: results from the Italian surveys. Research Policy, 27(9), 882-899.
61. Sundbo, J 1998. The Theory of Innovation. Cheltenham: Edward Elgar.
62. Sundbo, J et al 2005. E-services within knowledge services - innovation, growth, employment and the consequences for business customers and citizens. Proposal for the EU Commission (mimeo).
63. Tamura, S, J Sheehan, C Martinez and S Kergroach 2005. Promoting Innovation in Services. Paris,: OECD.
64. Tether, B 2005. Do services innovate (differently)? Insights from the European Innobarometer Survey. Industry and Innovation, 12(2), June, 153-184.
65. van Ark, B, L Broersma and P den Hertog 2003. Services Innovation, Performance and Policy: a Review. Synthesis Report in the Framework of the Project Structurele Informatievoorziening in Diensten (SIID) (Structural Information Provision on Innovation in Services). The Hague: Ministry of Economic Affairs.
66. Wood, P 2001. Consultancy and Innovation: the Business Services Revolution in Europe. Routledge: London, New York.
67. Zambon, S 2003. Study of the Measurement of Intangible Assets and Associated Reporting Practices. Universities of Melbourne, Ferrara and New York: European Commission.
68. Zenker, A 2001. Innovation, interaction and regional development: structural characteristics of regional innovation strategies. In Innovation Networks: Concepts and Challenges in the European Perspective, eds. K Koschatzky, M Kulicke and A Zenker, pp. 207-222. Heidelberg: Physica-Verlag.