Metrics for innovation: Guidelines for developing a customized suite of innovation metrics

IEEE Engineering Management Review

Volumn 33, Issue 4, 2005, Pages 66-72

  Muller, Amy ^a,b   Välikangas, Liisa ^c   Merlyn, Paul ^c  

^a Strategos   (United States)

^b Woodside Institute ^*

^c Woodside Institute   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

CUSTOMER SATISFACTION; INNOVATION; MANAGERS; PRODUCT DEVELOPMENT; SUSTAINABLE DEVELOPMENT;

GEOPOLITICAL INSTABILITY; INNOVATION METRICS; INNOVATIVE CAPABILITIES; ORGANIZATIONAL CAPABILITIES; PRODUCT LIFE CYCLE;

INDUSTRIAL MANAGEMENT;

EID: 33947129665     PISSN: 03608581     EISSN: None     Source Type: Journal    
DOI: 10.1109/EMR.2005.27017     Document Type: Article

References (10)

1. See Turrell, M., "Show me the numbers: a look at Innovation metrics", Imaginatik working paper, 2004, available at: www.innovationtools.com/Articles/EnterpriseDetails.asp?a=146
2. For example, Cooper, R. G., Edgett, S. J. and Kleinschmidt, E. J. "Benchmarking best NPD practices II", Research Technology Management, May/Jun 2004, Vol. 47 No. 3, p. 50.
3. See Christensen, C. M., The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail, Harvard Business School Press, 1997.
4. Cooper, R. G. and Kleinschmidt, E. J., "Benchmarking the firm's critical success factors in new product development", Journal of Product Innovation Management, December 1995, pp. 374-391.
5. Hauser, J. R. and Zettelmeyer, F., "Metrics to evaluate R,D&E". Research Technology Management, July/August 1997, Vol. 40 No.4, p. 32.
6. Chiesa, V., Coughlan, P. and Voss, C. A., "Development of a technical innovation audit", Journal of Product and Innovation Management, March 1996, Vol. 13 No. 2, pp 105-136;
7. Hughes, G. D. and Chafin, D. C., "Turning new product development into a continuous learning process", Journal of Product Innovation Management, March 1996, Vol. 13 No. 2, pp. 89-104;
8. Demirag, I. S., "The impact of managers" short-term perceptions on technology management and R&D in UK companies", Technology Analysis & Strategic Management, March 1996, Vol. 8 No. 1, pp. 21-32.
9. See Hamel, G. and Välikangas L., "The quest for resilience", Harvard Business Review, September 2003.
10. Booz Allen Hamilton has also developed a resource-based perspective on innovation metrics, ROI (see: www.leading-innovations.com).