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Volumn 34, Issue 1, 2007, Pages
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Balanced scorecard: A management tool for psychiatric hospitals;Die balanced scorecard als steuerungsinstrument psychiatrischer krankenhäuser
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Author keywords
Balanced scorecard; Business processes; Customer satisfaction; Financial results; Learning and growth
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Indexed keywords
CERTIFICATION;
CONFERENCE PAPER;
HEALTH CARE ORGANIZATION;
HEALTH CARE PERSONNEL;
HOSPITAL MANAGEMENT;
INFORMATION PROCESSING;
LEARNING;
MENTAL HOSPITAL;
PATIENT CARE;
PATIENT SATISFACTION;
SCORING SYSTEM;
SELF EVALUATION;
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EID: 33847795656
PISSN: 16118332
EISSN: None
Source Type: Journal
DOI: None Document Type: Conference Paper |
Times cited : (1)
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References (4)
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