Validity and reliability of patient satisfaction questionnaires in a dental school in Japan

European Journal of Dental Education

Volumn 11, Issue 1, 2007, Pages 29-37

  Imanaka, Masahiro ^a   Nomura, Yoshiaki ^a   Tamaki, Yoh ^a   Akimoto, Naotake ^a   Ishikawa, Chieko ^a   Takase, Hideyo ^a   Ishii, Hiroaki ^a   Yamachika, Shigeo ^a   Noda, Koji ^a   Ide, Masamichi ^a   Yamamoto, Ken ^a   Kokubo, Yuji ^a   Seto, Kanichi ^a  

^a TSURUMI UNIVERSITY   (Japan)

Author keywords

Dental school; Patient satisfaction; Questionnaire; Reliability; Validity

Indexed keywords

ADOLESCENT; ADULT; AGED; ARTICLE; CHI SQUARE DISTRIBUTION; CHILD; DECISION SUPPORT SYSTEM; DENTAL CLINIC; DENTAL EDUCATION; DOCTOR PATIENT RELATION; FACTORIAL ANALYSIS; FEMALE; HUMAN; INTERPERSONAL COMMUNICATION; JAPAN; MALE; MIDDLE AGED; NONPARAMETRIC TEST; PATIENT SATISFACTION; QUESTIONNAIRE; REPRODUCIBILITY; STATISTICAL MODEL; VALIDATION STUDY;

ADOLESCENT; ADULT; AGED; AGED, 80 AND OVER; CHI-SQUARE DISTRIBUTION; CHILD; COMMUNICATION; DECISION SUPPORT TECHNIQUES; DENTAL CLINICS; DENTIST-PATIENT RELATIONS; FACTOR ANALYSIS, STATISTICAL; FEMALE; HUMANS; JAPAN; LIKELIHOOD FUNCTIONS; MALE; MIDDLE AGED; PATIENT SATISFACTION; QUESTIONNAIRES; REPRODUCIBILITY OF RESULTS; SCHOOLS, DENTAL; STATISTICS, NONPARAMETRIC;

EID: 33847785401     PISSN: 13965883     EISSN: 16000579     Source Type: Journal    
DOI: 10.1111/j.1600-0579.2007.00438.x     Document Type: Article

References (9)

1. Donabedian A. The quality of care. How can it be assessed? JAMA 1988: 260: 1743-1748.
2. Corah NL, O'Shea RM, Pace LF, Seyrek SK. Development of a patient measure of satisfaction with the dentist: the Dental Visit Satisfaction Scale. J Behav Med 1984: 7: 367-373.
3. Davies AR, Ware JE. Measuring patient satisfaction with dental care. Soc Sci Med 1981: 15: 751-760.
4. Davies AR, Ware JE, Jr. Development of a dental satisfaction questionnaire for the health insurance experiment. Santa Monica CA: The Rand Corporation, 1982.
5. Golletz D, Milgrom P, Mancl L. Dental care satisfaction: the reliability and validity of the DSQ in a low-income population. J Public Health Dent 1995: 554: 210-217.
6. Skaret E, Berg E, Raadal M, Kvale G. Reliability and validity of the Dental Satisfaction Questionnaire in a population of 23-year-olds in Norway. Community Dent Oral Epidemiol 2004: 32: 25-30.
7. Lafont BE, Gardiner DM, Hochstedler J. Patient satisfaction in a dental school. Eur J Dent Educ 1999: 3: 109-116.
8. Imanaka M, Nomura Y, Akimoto N et al. A survey of the patient satisfaction for the patients visited to the Tsurumi University Dental Hospital: analysis for the free answers by the text mining. Tsurumi University Dental Journal 2005: 31: 193-201.
9. Hakeberg M, Heidari E, Norinder M, Berggren U. A Swedish version of the Dental Visit Satisfaction Scale. Acta Odontol Scand 2000: 58: 19-24.