Use of and satisfaction with community aged care packages in the eastern suburbs of Sydney

Australasian Journal on Ageing

Volumn 26, Issue 1, 2007, Pages 8-14

  Thomas, Marlene ^a   Woodhouse, Brian ^a   Rees Mackenzie, Jenny ^a   Jeon, Yun Hee ^b,c  

^a South Eastern Sydney and Illawarra Area Health Service   (Australia)

^b AUSTRALIAN NATIONAL UNIVERSITY   (Australia)

^c AUSTRALIAN NATIONAL UNIVERSITY   (Australia)

Author keywords

Aged; Community health services; Consumer satisfaction; Health services accessibility

Indexed keywords

EID: 33847300945     PISSN: 14406381     EISSN: 17416612     Source Type: Journal    
DOI: 10.1111/j.1741-6612.2007.00188.x     Document Type: Article

References (19)

1. Australian Institute of Health and Welfare (AIHW). Older Australians at a Glance, 2nd edn. AIWH Cat. No. AGE 12, Canberra: AIHW & DOHC, 1999.
2. Department of Health and Ageing. Community Aged Care Packages: Program Guidelines. Canberra: DoHA, 1999.
3. Gibson D, Mathur S. Australian innovations in home-based care: a comparison of Community Aged Care Packages, Community Options projects and hostel care. Australasian Journal on Ageing 1999; ; 18:72-78.
4. Australian Institute of Health and Welfare (AIHW). Older Australians at a Glance, 3rd edn. AIWH Cat. No. AGE 25, Canberra: AIHW & DOHC, 2002.
5. Cooper D, Jenkins A. Home and Community Care Services Standards Client Appraisal Data Development Prefect Literature Review. Canberra: AIHW, 1999.
6. South East Health. SouthEast Health Annual Report 2002/2003. Sydney: South Eastern Sydney Area Health Service. 2004.
7. Australian Bureau of Statistics (ABS). Census of Population and Housing - CDATA 2001. Canberra: ABS, 2001.
8. Moyer A, Coristine M, Jamault M, Roberge G, O'Hagan M. Identifying older people in need using action research. Journal of Clinical Nursing 1999:8:103-111.
9. Williams AJ. Geriatric Care Needs of the Ethnic Aged from Non-English Speaking Backgrounds. Sydney: Proceedings of the 22nd Annual Conference of the Australian Association of Gerontology, 1987.
10. Morse J, Held PA. Qualitative Research Methods for Health Professionals, 2nd edn. Thousand Oaks, CA: Sage, 1995.
11. Australian Institute of Health and Welfare (AIHW). Community Aged Care Packages Census 2002. AIHW Cat. No. AGE 35. (Aged Care Statistics Series no. 17). Canberra: AIHW.
12. Black K, Buckley PL. Developing a consistent approach to determining priority for HACC [Home and Community Care] services. Austral/an Journalof Primary Health 2003; 9:78-87.
13. Calver J, Lewin G, Hdman CDJ. Reliability of a primary, generic assessment instrument for home care. Australasian Journal on Ageing 2002:21:185191.
14. Forbes D, Neufeld A. Strategies to address the methodological challenges of client satisfaction research in home care. Canadian Journal of Nursing Research 1997: 26:69-77.
15. Office of Industrial Relations. NSW Department of Commerce. Awards Online; Charitable sector, aged and disability care services (State) Award 2003. http://www.industrialrelations.nsw.gov.aij/awards/ index, html.
16. Community Aged Care Industry Policy Committee. Community Aged Care Industry Policy: Workforce Issues, February 2002. http://www.nswmealsonwheels. org.au/100127.php.
17. Work Cover New South Wales. The Occupational Health and Safety Regulation 2001. http://www.workcover.nsw.gov.au/Publications/LawAndPolicy/Regulations/ ohsreg2001.htm.
18. Stoyles M, Flanagan P. Real people, real stories - in their homes. Great Expectations 15th National Conference and Trade Exhibition of Aged, Community Services Australia - South Australia. 2 September 2002.
19. Department of Health and Ageing. A New Strategy for Community Care: The Way Forward. Canberra: DoHA, 2004.