Modelling inherent worker differences for workforce planning

International Journal of Production Research

Volumn 45, Issue 3, 2007, Pages 525-553

  Wirojanagud, Pornsarun ^a   Gel, Esma S ^a   Fowler, John W ^a   Cardy, Robert ^b  

^a Arizona State University   (United States)

^b ARIZONA STATE UNIVERSITY   (United States)

Author keywords

Cross training; Human resource management; Workforce planning

Indexed keywords

BEHAVIORAL RESEARCH; DECISION MAKING; INDUSTRIAL MANAGEMENT; INTEGER PROGRAMMING; JOB ANALYSIS; MATHEMATICAL MODELS; STRATEGIC PLANNING;

CROSS-TRAINING; GENERAL COGNITIVE ABILITY (GCA); HUMAN RESOURCE MANAGEMENT; WORKFORCE PLANNING;

PERSONNEL TRAINING;

EID: 33847065563     PISSN: 00207543     EISSN: 1366588X     Source Type: Journal    
DOI: 10.1080/00207540600792242     Document Type: Conference Paper

References (53)

1. Agnihothri, S.R., Mishra, A.K. and Simmons, D.E., Workforce cross-training decisions in field service systems with two job types. J. Oper. Res. Soc., 2003, 54(4), 410-418.
2. Askin, R.G. and Huang, Y., Forming effective worker teams for cellular manufacturing. Int. J. Prod. Res., 2001, 39(11), 2431-2451.
3. Bard, J.F., Binici, C. and daSilva, A.H., Staff scheduling at the United States Postal Service. Comput. Oper. Res., 2003, 30, 745-771.
4. Bidanda, B., Ariyawongrat, P., LaScola Needy, K., Norman, B.A. and Tharmmaphornphilas, W., Human related issues in manufacturing cell design, implementation, and operation: A review and survey. Comput. Industr. Engng., 2005, 48, 507-523.
5. Billionnet, A., Integer programming to schedule a hierarchical workforce with variable demands. Eur. J. Oper. Res., 1999, 114, 105-114.
6. Boudreau, J., Hopp, W., McClain, J.O. and Thomas, L.J., On the interface between operations and human resource management. Manuf. Service Oper. Manag., 2003, 5(3), 179-202.
7. Brusco, M.J. and Johns, T.R., Staffing a multiskilled workforce with vary levels of productivity: an analysis of cross-training policies. Decision Sci., 1998, 29(2), 499-515.
8. Brusco, M.J., Johns, T.R. and Reed, J.H., Cross-utilization of a two-skilled workforce. Int. J. Oper. Prod. Manag., 1998, 18(6), 555-564.
9. Campbell, G.M., Cross-utilization of workers whose capabilities differ. Manag. Sci., 1999, 45(5), 722-732.
10. Caprara, A., Monaci, M. and Toth, P., Models and algorithms for a staff scheduling problem. Math. Progr. Ser. B, 2003, 98, 445-476.
11. Carlson, T. and Blues, D.C., The rap sheet on the Washington police. Policy Rev., 1993, 63, 26-33.
12. Cawley, J., Conneely, K., Heckman, J. and Vytlacil, E., Measuring the effects of cognitive ability. NBER Working Paper Series 5645, 1996.
13. Chang, Y.S., Carlyle, W.M, Fowler, J.W. and Shin, S.H., Planning for multiple now semiconductor manufacturing systems, in Proceedings of the International Conference on Semiconductor Manufacturing Operational Modeling and Simulation'99, San Francisco, CA, 18-20 January 1999, pp. 195-200.
14. Cordery, J.L., Multi-skilling: A discussion of proposed benefits of new approaches to labour flexibility within enterprises. Person. Rev., 1989, 18(3), 13-22.
15. Ebeling, A.C. and Lee, C.Y., Cross training effectiveness and profitability. Int. J. Prod. Res., 1994, 32(12), 2843-2859.
16. Felan, J.T. and Fry, T.D., Multi-level heterogeneous worker flexibility in a Dual Resource Constrained (DRC) job shop. Int. J. Prod. Res., 2001, 39(14), 3401-3059.
17. Felan III, J.T., Fry, T.D. and Philipoom, P.R., Labour flexibility and staffing levels in a dual-resource constrained job shop. Int. J. Prod. Res., 1993, 31(10), 2487-2506.
18. Fowler, J., Feigin, G. and Leachman, R., Semiconductor wafer manufacturing: data format specification. ASU Industrial Engineering Working Paper, IE_ORPS_9801, 1998.
19. Franchini, L., Caillaud, E., Nguyen, P. and Lacoste, G., Workload control of human resources to improve production management. Int. J. Prod. Res., 2001, 39(7), 1385-1403.
20. Gallagher, C.C. and Knight, W.A., Group Technology Production Methods in Manufacture, 1986 (Ellis Horwood Limited: Chichester).
21. Gottfredson, L.S., Where and why g matters: not a mystery. Human Perf., 2002, 15(1/2), 25-46.
22. Grabot, B. and Letouzy, A., Short-term manpower management in manufacturing systems: new requirement and DSS prototyping. Comput. Industry, 2000, 43, 11-29.
23. Hopp, W.J. and Spearman, M.L., Factory Physics: Foundations of Manufacturing Management, 2nd ed., 2000 (Irwin/McGraw-Hill: New York).
24. Hopp, W.J. and Van Oyen, M.P., Agile workforce evaluation: a framework for cross-training and coordination. IIE Trans., 2004, 36, 919-940.
25. Hunter, J.E., Cognitive ability, cognitive aptitudes, job knowledge, and job performance. J. Vocat. Behav., 1986, 29, 340-362.
26. Hunter, J.E. and Hunter, R.F., Validity and utility of alternative predictors of job performance. Psychol. Bull., 1984, 96(1), 72-98.
27. Hunter, J.E. and Schmidt, F.L., Quantifying the effects of psychological interventions on employee job performance and work-force productivity. Am. Psychol., 1983, 38, 473-478.
28. Hunter, J.E. and Schmidt, F.L., Intelligence and job performance: economic and social implications. Psychol. Public Policy Law, 1996, 2(3/4), 447-472.
29. Jensen, A.R., g: Artifact or reality? J. Vocat. Behav., 1986, 29, 301-331.
30. Júdice, J., Martins, P. and Nunes, M., Workforce planning in a lotsizing mail processing problem. Comput. Oper. Res., 2005, 32, 3031-3058.
31. Kher, H.V. and Malhotra, M.K., Acquiring and operationalizing worker flexibility in dual resource constrained job shops with worker transfer delays and learning loss. Omega, 1994, 22(5), 521-533.
32. Lachenmaier, L.S. and Cochran, J.K., Use of resource blocks in SLAM II for the evaluation of operator-machine assignments, in Proceedings of the 1996 Winter Simulation Conference, 8-11 December, Coronado, CA, pp. 1135-1140, 1996.
33. Lee, C.Y. and Vairaktarakis, G.L., Workforce planning in mixed model assembly systems. Oper. Res., 1997, 45(4), 553-567.
34. Loucks, J. S. and Jacobs, F.R., Tour scheduling and task assignment of a heterogeneous work force: A heuristic approach. Decision Sci., 1991, 22, 719-738.
35. Malhotra, M.K. and Ritzman, L.P., Resource flexibility issues in multistage manufacturing. Decision Sci., 1990, 21(4), 673-690.
36. Nembhard, D.A., Heuristic approach for assigning workers to task based on individual learning rates. Int. J. Prod. Res., 2001, 39(8), 1995-1968.
37. Norman, B.A., Tharmmaphornphilas, W., Needy, K.L., Bidanda, B. and Warner, R.C., Worker assignment in cellular manufacturing considering technical and human skills. Int. J. Prog. Res., 2002, 40(6), 1479-1492.
38. Park, P.S., The examination of worker cross-training in a dual resource constrained job shop. Eur. J. Oper. Res., 1991, 51, 291-299.
39. Pinker, E.J. and Shumsky, R.A., The efficiency-quality trade-off of cross-trained workers. Manuf. Service Oper. Manag., 2000, 2(1), 32-48.
40. Ree, M.J. and Earles, J.A., Predicting training success: not much more than g. Person. Psycho!., 1991, 44(2), 321-332.
41. Ree, M.J. and Earles, J.A., Intelligence is the best predictor of job performance. Curr. Dir. Psychol. Sci., 1992, 1(3), 86-89.
42. Ree, M.J., Earles, J.A. and Teachout, M.S., Predicting job performance: not much more than g. J. Appt. Psychol., 1994, 79(4), 518-524.
43. Salgado, J.F. and Anderson, N., Cognitive and GMA testing in the European community: issue and evidence. Human Perform., 2002, 15, 75-96.
44. Schmidt, F.L. and Hunter, J.E., Employment testing: Old theories and new research findings. Am. Psychol., 1981, 36, 1128-1137.
45. Schmidt, F.L. and Hunter, J.E., The validity and utility of selection methods in personnel psychology: practical and theoretical implications of 85 years of research findings. Psychol. Bull., 1998, 124(2), 262-274.
46. Stewart, B.D., Webster, D.B., Ahmad, S. and Maison, J.O., Mathematical models for developing a flexible workforce. Int. J. Prod. Econ., 1994, 36, 243-254.
47. Suer, G.A., Optimal operator assignment and cell loading in labour intensive manufacturing cells. Comput. Indust. Engng, 1996, 31(2), 155-158.
48. Thorndike, R.L., The central role of general ability in prediction. Multivar. Behav. Res., 1985, 20(3), 241-254.
49. Thorndike, R.L., The role of general ability in prediction. J. Vocal. Behav., 1986, 29, 332-339.
50. Vairaktarakis, G.L. and Winch, J.K., Worker cross-training in paced assembly lines. Manuf. Service Oper. Manag., 1999, 1(2), 112-131.
51. Vairaktarakis, G.L., Cai, X. and Lee, C., Workforce planning in synchronous production systems. Eur. J. Oper. Res., 2002, 136, 551-572.
52. Walsh, M.A., Operator cross training in wafer fabrication under uncertainty: a stochastic programming approach. Masters Thesis, Department of Industrial Engineering, Arizona State University, Tempe, AZ, 2000.
53. Wee, C.L., Modeling operators in wafer fab. Masters Thesis, Department of Industrial Engineering, Arizona State University, Tempe, AZ, 1999.