The obsession with outputs: Over regulation and the impact on the emotional identities of public service professionals

International Journal of Work Organisation and Emotion

Volumn 1, Issue 4, 2006, Pages 366-378

  Miller, Chris ^a   Hoggett, Paul ^a   Mayo, Marjorie ^b  

^a UNIVERSITY OF THE WEST OF ENGLAND   (United Kingdom)

^b UNIVERSITY OF LONDON   (United Kingdom)

Author keywords

Emotions; Public service professional; Regulation

Indexed keywords

EID: 33847065407     PISSN: 17408938     EISSN: 17408946     Source Type: Journal    
DOI: 10.1504/IJWOE.2006.011877     Document Type: Article

References (23)

1. Bailey, D. and Schwartzberg, S. (1995) Ethical and Legal Dilemmas in Occupational Therapy, Davis, Philadelphia.
2. Banks, S. (1995) Ethics and Values in Social Work, Macmillan, London.
3. Bateson, G. (1973) Steps Toward an Ecology of Mind, Palladin, London.
4. Bauman, Z. (1993) Postmodern Ethics, Polity, London.
5. Bourdieu, P. (1999) The Weight of the World: Social Suffering in Contemporary Society, Polity, Cambridge.
6. Causer, G. and Exworthy, M. (2002) 'Professionals as managers across the public sector', in Exworthy, M. and Halford, S. (Eds.): Professionals and the New Managerialism in the Public Sector, Open University Press, Buckingham.
7. Clarke, J., Gewirtz, S. and McLaughlin, E. (Eds.) (2000) New Managerialism: New Welfare?, Sage, London.
8. Exworthy, M. and Halford, S. (Eds.) (2002) Professionals and the New Managerialism in the Public Sector, Open University Press, Buckingham.
9. Halford, S. and Leonard, P. (2002) 'New identities? Professionalism, managerialism and the construction of self', in Exworthy, M. and Halford, S. (Eds.): Professionals and the New Managerialism in the Public Sector, Open University Press, Buckingham.
10. Hoggett, P. (1996) 'New modes of control in the public service', Public Administration, Vol. 74, No. 1, pp.9-32.
11. Hoggett, P., Beedell, P., Jimenez, L., Mayo, M. and Miller, C. (2006) 'Identity, life history and commitment to welfare', Journal of Social Policy, Vol. 35, No. 4, October, pp.689-705.
12. Hollway, W. and Jefferson, T. (2000) Doing Qualitative Research Differently: Free Association, Narrative and the Interview, Sage, London.
13. Honig (1996) 'Difference, dilemmas and the politics of home', in Benhabib, S. (Ed.): Democracy and Difference: Contesting the Boundaries of the Political, Princeton University Press, Princeton, NJ.
14. Hook, S. (1974) Pragmatism and the Tragic Sense of Life, Basic Books, New York.
15. Hopwood, A. and Miller, P. (Eds.) (1994) Accounting as Social and Institutional Practice, Cambridge University Press, Cambridge.
16. Hugman, R. and Smith, D. (1995) Ethical Issues in Social Work, Routledge, London.
17. Le Grand, J. (2003) Motivation, Agency and Public Policy, Oxford University Press, Oxford.
18. Lipsky, M. (1980) Street-level Bureaucracy: Dilemmas of the Individual in Public Service, Russell Sage Foundation, New York.
19. Sennett, R. (1999) The Corrosion of Character: The Personal Consequences of Work in the New Capitalism, Norton, London.
20. Steele, J. (1999) Wasted Values: Harnessing the Commitment of Public Managers, Public Management Foundation, London.
21. Taylor-Gooby, P., Larsen, T. and Kananen, J. (2005) 'Market means and welfare ends: the UK welfare state experiment', Journal of Social Policy, Vol. 34, No. 3, pp.573-592.
22. Williams, B. (1973) Problems of the Self, Cambridge University Press, Cambridge.
23. Williams, B. (1981) Moral Luck, Cambridge University Press, Cambridge.