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Volumn 65, Issue 4, 2007, Pages 306-314

Measuring emotional valence to understand the user's experience of software

Author keywords

Affecting computing; Desirability; Emotion; Physiologic measures; Software testing methods; User experience

Indexed keywords

COMPUTER OPERATING SYSTEMS; COMPUTER SOFTWARE; COMPUTER SOFTWARE SELECTION AND EVALUATION; FEEDBACK; INTERACTIVE COMPUTER SYSTEMS; MODAL ANALYSIS;

EID: 33846807575     PISSN: 10715819     EISSN: 10959300     Source Type: Journal    
DOI: 10.1016/j.ijhcs.2006.11.005     Document Type: Article
Times cited : (67)

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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.