Multidimensional analysis of perceived risk in commercial air travel

Journal of Air Transport Management

Volumn 13, Issue 2, 2007, Pages 90-96

  Boksberger, Philipp E ^a   Bieger, Thomas ^b   Laesser, Christian ^b  

^a UNIVERSITY OF QUEENSLAND   (Australia)

^b UNIVERSITY OF ST GALLEN   (Switzerland)

Author keywords

Commercial air travel; Consumer behaviour; Perceived risk

Indexed keywords

AIR TRANSPORTATION; AIRPORT; RISK ASSESSMENT; RISK PERCEPTION; TRAVEL BEHAVIOR;

EID: 33846558945     PISSN: 09696997     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jairtraman.2006.10.003     Document Type: Article

References (26)

1. Anderson J.C., and Gerbing D.W. Predicting the performance of measures in a confirmatory factor analysis with a pretest assessment of their substantive validities. Journal of Applied Psychology 76 (1991) 732-740
2. Bauer R.A. Consumer behavior as risk taking. In: Hancock R.S. (Ed). Dynamic Marketing for a Changing World (1960), American Marketing Association, Chicago
3. Bontempo R.N., Bottom W.P., and Weber E.U. Cross-cultural differences in risk perception: a model-based approach. Risk Analysis 17 (1997) 479-488
4. Capafons J., Sosa C., and Vina C. A reattributional training program as a therapeutic strategy for fear of flying. Journal of Behavior Therapy and Experimental Psychiatry 30 (1999) 259-272
5. Conchar M.P., Zinkhan G.M., Peters C., and Olavarrieta S. An integrated framework for the conceptualization of consumers' perceived-risk processing. Journal of the Academy of Marketing Science 32 (2004) 418-436
6. Cunningham S.M. Perceived risk as a factor in informal consumer communications. In: Cox D. (Ed). Risk Taking and Information Handling in Consumer Behavior (1967), Harvard University Press, Cambridge
7. Decrop A. Tourists' decision-making and behavior processes. In: Pizam A., and Mansfeld Y. (Eds). Consumer Behavior in Travel and Tourism (1999), The Haworth Hospitality Press, New York
8. Dowling G.R., and Staelin R. A model of perceived risk and intended risk-handling activity. Journal of Consumer Research 21 (1994) 119-134
9. Festinger L. A Theory of Cognitive Dissonance (1957), Stanford University Press, Stanford
10. Hofstede G. Cultures Consequences (1980), Sage, Beverly Hills
11. Jackson N., and Carter P. The perception of risk. In: Ansell J., and Wharton F. (Eds). Risk: Analysis, Assessment and Management (1992), Wiley, Chichester
12. Jacoby, J., Kaplan, L., 1972. The components of perceived risk. In: Third Annual Conference of the Association for Consumer Research, Association for Consumer Research, Chicago, pp. 382-393.
13. Kaplan L.B., Szybillo G.J., and Jacoby J. Components of perceived risk in product purchase: a cross-validation. Journal of Applied Psychology 59 (1974) 287-291
14. Mitchell V.W. Defining and Measuring Perceived Risk (1998), Academy of Marketing Conference. Academy of Marketing Association, Sheffield
15. Mitchell V.W. Consumer perceived risk: conceptualisations and models. European Journal of Marketing 33 (1999) 163-195
16. Mitchell V.W., and Greatorex M. Risk perception and reduction in the purchase of consumer services. Service Industries Journal 13 (1993) 179-200
17. Peter J.P., and Ryan M. An investigation of perceived risk at the brand level. Journal of Marketing Research 13 (1976) 184-188
18. Reisinger Y., and Mavondo F. Travel anxiety and intentions to travel internationally: implications of travel risk perception. Journal of Travel Research 43 (2005) 212-225
19. Slovic P. The Perception of Risk (2000), Earthscan, London
20. Sönmez S.F., and Graefe A.R. Determining future travel behavior from past travel experience and perceptions of risk and safety. Journal of Travel Research 37 (1998) 171-177
21. Stone R.N., and Grønhaug K. Perceived risk: further considerations for the marketing discipline. European Journal of Marketing 27 (1993) 39-50
22. Trimpop R.M. The Psychology of Risk Taking Behavior (1994), North-Holland, Amsterdam
23. Virilio P. Pure War (1983), Semiotext(e), New York
24. Vlek C.A.J., and Stallen P.J. Rational and personal aspects of risk. Acta Psychologica 45 (1980) 273-300
25. Wiggins M.W., and Stevens C. Aviation Social Science: Research Methods in Practice (1999), Ashgate, Aldershot
26. Yates J.F., and Stone E.R. The Risk Construct. In: Yates J.F. (Ed). Risk Taking Behavior (1992), Wiley, Chichester 1-25