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Volumn 15, Issue 1, 2007, Pages 23-26
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McDonald's serves up better customer care and lower employee turnover: Two-stage training for more than 4,000 staff
[No Author Info available]
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Author keywords
Customer service management; Food and drink products; Retention; Training
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Indexed keywords
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EID: 33846382440
PISSN: 09670734
EISSN: None
Source Type: Journal
DOI: 10.1108/09670730710724052 Document Type: Short Survey |
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Times cited : (4)
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References (0)
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