A theory for setting the "safety margin" on availability guarantees in an SLA

Proceedings - 2005 DRCN: 5th International Workshop on Design of Reliable Communication Networks - "Reliable Networks for Reliable Services"

Volumn 2005, Issue , 2005, Pages 403-409

  Ling, Zhou ^b   Grover, Wayne D ^a,c  

^a IEEE   (Canada)

^b SWISS FEDERAL LABORATORIES FOR MATERIALS SCIENCE AND TECHNOLOGY   (Switzerland)

^c UNIVERSITY OF ALBERTA   (Canada)

Author keywords

Availability guarantee; Service level agreement

Indexed keywords

AVAILABILITY GUARANTEE; NETWORK OPERATORS; SERVICE LEVEL AGREEMENT (SLA);

COMPUTER SIMULATION; PARAMETER ESTIMATION; QUALITY OF SERVICE; TELECOMMUNICATION SERVICES;

CONTRACTS;

EID: 33846320869     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/DRCN.2005.1563899     Document Type: Conference Paper

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