An empirical study on consumer behavior in the interaction with knowledge-based recommender applications

CEC/EEE 2006 Joint Conferences

Volumn 2006, Issue , 2006, Pages

  Felfernig, A ^a   Gula, B ^a  

^a UNIVERSITY OF KLAGENFURT   (Austria)

Author keywords

Consumer buying behavior; Knowledge based recommenders; Online selling

Indexed keywords

CONSUMER PRODUCTS; CUSTOMER SATISFACTION; ELECTRONIC COMMERCE; ONLINE SYSTEMS;

CONSUMER BUYING BEHAVIORS; CUSTOMER ACCEPTANCE; ONLINE SELLING; PRODUCT ASSORTMENTS;

KNOWLEDGE BASED SYSTEMS;

EID: 33845897886     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/CEC-EEE.2006.14     Document Type: Conference Paper

References (28)

1. L. Ardissono, A. Felfernig, G. Friedrich, D. Jannach, G. Petrone, R. Schaefer, M. Zanker, A Framework for the development of personalized, distributed web-based configuration systems. AI Magazine, 2003, 24(3):93-108.
2. L. Ardissono, L. Console, I. Torre, An adaptive system for the personalized access to news, AI Communications, 2001, 14(3):129-147.
3. G. Beenen, K. Ling, X. Wang, K. Chang, D. Frankowsi, P. Resnick, R. Kraut, Using Social Psychology to Motivate Contributions to Online Communities. ACM Conference on Computer Supported Cooperative Work, Chicago, USA, 2004, pp. 212-221.
4. R. Burke, Knowledge-based Recommender Systems. Encyclopedia of Library & Information Systems, 2000, 69(32).
5. st International Workshop on Web Personalization, Recommender Systems and Intelligent User Interfaces (WPRSIUI'05), UK, 2005, pp. 135-145.
6. D. Cosley, S. Lam, I. Albert, J. Konstan, J. Riedl, Is seeing believing? How recommender system interfaces affect users' opinions. CHI'03, 2003, pp. 585-592.
7. J. Domingue, A. Stutt, M. Martins, J. Tan, H. Petursson, E. Motta, Supporting online shopping through a combination of ontologies and interface metaphors. International Journal of Human-Computer Studies, 2003, 59(5):699-723.
8. W. Edwards, B. Fasolo, Decision Technology. Annual Review of Psychology, 2001, 52:581-606.
9. A. Felfernig, G. Friedrich, D. Jannach, M. Stumptner, Consistency-based Diagnosis of Configuration Knowledge Bases. AI Journal, 2004, 2(152):213-234.
10. th Innovative Applications of Artificial Intelligence Conference (IAAI'05), Pittsburgh, Pennsylvania, AAAI Press, 2005, pp. 1475-1482.
11. th IEEE International Conference on E-Commerce Technology, Munich, Germany, 19-22 July, Los Alamitos, California: IEEE Computer Society, 2005, pp. 92-100.
12. th European Conference on Artificial Intelligence (ECAI,04), 2004, pp. 813-817.
13. G. Häubl, G. Benedict, C. Dellaert, K.B. Murray, V. Trifts, Buyer Behavior in Personalized Shopping Environments, in HCI Series: Designing personalized user experiences in eCommerce, Kluwer Academic Publishers, 2004, pp. 207-229.
14. J. Herlocker, J. Konstan, L. Terveen, J. Riedl, Evaluating Collaborative Filtering Recommender Systems. ACM Trans, on Inform. Systems, 2004, 22(1):5-53.
15. nd edition, Wiley & Sons, 1999.
16. H. Lieberman, N. Van Dyke, A. Vivacqua, International Conference on Intelligent User Interfaces (IUI'99), CA, USA, 1999, pp. 65-68.
17. M. Montaner, B. Lopez, J. De la Rose, A Taxonomy of Recommender Agents on the Internet, Artificial Intelligence Review, 2003, 19:285-330.
18. K. B. Murray, G. Häubl, Processes of Preference Construction in Agent-Assisted Online Shopping. In: Haugtvedt, C. P., Machleit, K. A. & Yalch, R. F. (Eds.) Online Consumer Psychology. Mahwah: Lawrence Erlbaum Associates, 2005, pp. 265-287.
19. M. Pazzani, A Framework for Collaborative, Content-Based and Demographic Filtering. Artificial Intelligence Review, 1999, 13(5-6):393-408.
20. R. Reiter, A theory of diagnosis from first principles. Artificial Intelligence, 1987, 23(1):57-95.
21. P. Resnick, N. Iacovou, M. Suchak, P. Bergstrom, J. Riedl, GroupLens: An Open Architecture for Collaborative Filtering of Netnews. ACM Conf. on Computer Supported Cooperative Work, 1994, pp. 175-186.
22. th WWW Conference, 2001, pp. 285-295.
23. J. Schafer, J. Konstan, J. Riedl, Electronic Commerce Recommender Applications. Journal of Data Mining and Knowledge Discovery, 2000, 5(1/2): 115-152.
24. th Hawaii International Conference on System Sciences (HICSS'05), 2005, 217b.
25. th International Joint Conference on Artificial Intelligence, Edinburgh, Scotland, 2005, pp.1419-1424.
26. S. Spiekermann, Product Context in EC Websites: How Consumer Uncertainty and Purchase Risk Drive Navigational Needs, ACM Conference on E-Commernce 2004 (EC'04), 2004, pp. 200-207.
27. L. Terveen, W. Hill, Beyond recommender systems: Helping people help each other. HCI in the New Millennium, 2001, Addison Wesley.
28. E. Tsang, Foundations of Constraint Satisfaction. Academic Press, London, 1993.