Do or die-Strategic decision-making following a shock event

Tourism Management

Volumn 28, Issue 2, 2007, Pages 615-620

  Bonn, Ingrid ^a   Rundle Thiele, Sharyn ^b  

^a BOND UNIVERSITY   (Australia)

^b GRIFFITH UNIVERSITY   (Australia)

Author keywords

Crisis; Disaster; Shock events; Stable environment; Strategic decision making; Tourism industry

Indexed keywords

DECISION MAKING; TOURISM MANAGEMENT;

EID: 33845509256     PISSN: None     EISSN: 02615177     Source Type: Journal    
DOI: 10.1016/j.tourman.2006.04.021     Document Type: Article

References (38)

1. Bureau of Transport and Regional Economics (2004). Australia's domestic aviation industry three years after Ansett. Report available online at http://www.btre.gov.au/statistics/aviation/avline/avline5/avline5.pdf. Website last accessed 7th December 2005.
2. Christensen S.L., and Kohls J. Ethical decision making in times of organisational crisis. Business and Society 42 3 (2003) 328-358
3. Clark J., and Harman M. On crisis management and rehearsing a plan. Risk Management Magazine 51 5 (2004) 40-43
4. Drummond H., and Chell E. Crises management in a small business: A tale of two solicitors' firms. Management Decision 32 1 (1994) 37-40
5. Dutton J.E. The processing of crisis and non-crisis strategic issues. Journal of Management Studies (1986) 501-517
6. Faulkner B. Towards a framework for tourism disaster management. Tourism Management 22 (2001) 135-147
7. Faulkner B., and Vikulov S. Katherine, washed out one day, back on track the next: A post-mortem of a tourism disaster. Tourism Management 22 (2001) 331-344
8. Greening D.W., and Johnson R.A. Managing industrial and environmental crises: The role of heterogeneous top management teams. Business and Society 36 4 (1997) 334-361
9. Heath R. The Kobe earthquake: Some realities of strategic management of crises and disasters. Disaster Prevention and Management 4 5 (1995) 11-24
10. Ibisworld (2001). High in the sky: Australia's airline industry. Report available online at http://www.ibisworld.com.au/static/newsletter/01oct/news.htm. Website last accessed 19th January 2006.
11. Kain, J., Webb, R. (2003). Turbulent times: Australian airline industry issues. Report available online at http://www.aph.gov.au/library/pubs/rp/2002-03/03RP10.pdf. Website last accessed 7th December 2005.
12. Khatri N., and Ng H.A. The role of intuition in strategic decision-making. Human Relations 53 1 (2000) 57-86
13. Kim H., and Gu Z. Impact of the 9/11 terrorist attacks on the return and risk of airline stocks. Tourism and Hospitality Research 5 2 (2004) 150-163
14. King G. Crisis management and team effectiveness: A closer examination. Journal of Business Ethics 41 3 (2002) 235-249
15. Lee T. Qualitative methods in organisational research (1999), Sage Publications, London
16. McCarthy B. Strategy is personality driven, strategy is crisis driven: Insights from entrepreneurial firms. Management Decision 41 4 (2003) 327-339
17. Meyer A.D. Adapting to environmental jolts. Administration Science Quarterly 27 4 (1982) 515-537
18. Miles M.B., and Huberman A.M. Qualitative data analysis (1984), Sage, Beverly Hills, CA
19. Min J.C.H. SARS devastation on tourism: The Taiwan case. Journal of American Academy of Business 6 1 (2005) 278-284
20. Minichiello V., Aroni R., Timewell E., and Alexander L. Interview processes. In-depth interviewing, principles, techniques, analysis. 2nd ed (1995), Longman, Melbourne 76-104
21. Mintzberg H. Patterns in strategy formation. Management Science 24 9 (1978) 934-948
22. Mintzberg H. The rise and fall of strategic planning (1994), Prentice-Hall, Hemel Hempstead, UK
23. Okumus F., Altinay M., and Arasli H. The impact of Turkey's economic crisis of February 2001 in the tourism industry in Northern Cyprus. Tourism Management 26 (2005) 95-104
24. Pearson C.M., and Clair J.A. Reframing crisis management. Academy of Management Review 23 1 (1998) 59-76
25. Pearson C.M., Misra S.K., Clair J.A., and Mitroff I.I. Managing the unthinkable. Organizational Dynamics 26 (1997) 51-64
26. Prideaux B., Laws E., and Faulkner B. Events in Indonesia: Exploring the limits to formal tourism trends forecasting methods in complex crisis situations. Tourism Management 24 (2003) 475-487
27. Pye A. Corporate directing: Governing, strategising and leading in action. Corporate Governance 10 (2002) 153-162
28. Ritchie B.W. Chaos, crises and disasters: A strategic approach to crisis management in the tourism industry. Tourism Management 25 6 (2004) 669-683
29. Smart C., and Vertinsky I. Designs for crisis decision units. Administrative Science Quarterly 22 4 (1977) 640-657
30. Stafford G., Yu L., and Armoo A.K. Crisis management and recovery. Cornell Hotel and Restaurant Administration Quarterly 43 5 (2002) 27-40
31. Staw B.M., Sandelands L.E., and Dutton J.E. Threat-rigidity effects in organizational behaviour: A multi-level analysis. Administrative Science Quarterly 26 (1981) 501-524
32. Strauss A., and Corbin J. Basics of qualitative research: Techniques and procedures for developing grounded theory. 2nd ed (1998), Sage Publications, CA
33. Tjosvold D. Effects of crisis orientation on managers' approach to controversy in decision making. Academy of Management Journal 27 1 (1984) 130-138
34. Tourism Australia, 2005. Inbound aviation overview. Report available online at http://www.tourism.australia.com/content/Aviation/aviation_pverview_june2005.pdf. Website last accessed 7th December, 2005.
35. Vaaler P.M., and McNamara G. Crisis and competition in expert organizational decision-making: Credit-rating agencies and their response to turbulence in emerging economies. Organization Science 15 6 (2004) 687-703
36. Watkins M., and Bazerman M. Predictable surprises: The disasters you should have seen coming. Harvard Business Review 81 March (2003) 72-80
37. Wen Y., Huimin G., and Kavanaugh R.R. The impact of SARS on the consumer behaviour of Chinese domestic tourists. Current Issues in Tourism 8 1 (2005) 22-38
38. Yin R.K. Case study research: Design and methods. 3rd ed (2003), Sage Publications, Thousand Oaks, CA