Achieving end-to-end SLA management of convergent ICT solutions

Journal of the Communications Network

Volumn 5, Issue 3, 2006, Pages 3-14

  Dames, Mark ^a   Wittgreffe, John ^a  

^a BT ^*  (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 33845226552     PISSN: 14774739     EISSN: None     Source Type: Trade Journal    
DOI: None     Document Type: Article

References (6)

1. Dann, T., Gillam, J. and Thornhill, D. The applications-assured infrastructure, BT Technology Journal, April 2005, 23(2), pp. 73-80.
2. A survey of 2000 European businesses by Coleman Parkes Research, 2004.
3. Wittgreffe, J. and Dames, M. From Desktop to Data Centre: OSS Challenges for the Delivery of End-to-End ICT Service Management. The Journal of The Communications Network, October-December 2004, 4(4), pp. 57-64.
4. Carter, S. F. Quality of Service in BT's MPLS-VPN Platform, 67 Technology Journal, April 2005, 23(2), pp. 61-72.
5. Beal, M. Evolving Networks for the Future - Delivering BT's 21st Century Network. The Journal of The Communications Network, October-December 2004, 4(4), pp. 4-10.
6. Dames, M., Fisher, M. and Wittgreffe, J. Use of policy management to achieve flexibility in the delivery of network-centric ICT solutions. BT Technology Journal, July 2005, 23(3), pp. 173-148.