Notions of thoroughness, efficiency, and validity: Are they valid in HCI practice?

International Journal of Industrial Ergonomics

Volumn 36, Issue 12, 2006, Pages 1069-1074

  Lindgaard, Gitte ^a  

^a CARLETON UNIVERSITY   (Canada)

Author keywords

Efficiency; Heuristic evaluation; Thoroughness; User test; Validity

Indexed keywords

ASYMPTOTIC STABILITY; EFFICIENCY; ERGONOMICS; HEURISTIC METHODS; PROBLEM SOLVING;

THOROUGHNESS; USABILITY PROBLEM SET; USER TESTS; VALIDITY;

HUMAN COMPUTER INTERACTION;

ARTICLE; JOB PERFORMANCE; MEDICAL PERSONNEL; MEDICAL PRACTICE; MEDICAL RESEARCH; PRIORITY JOURNAL; PRODUCTIVITY;

EID: 33750976653     PISSN: 01698141     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ergon.2006.09.007     Document Type: Article

References (27)

1. Bailey, R., Allan, R., Raiello, P., 1992. Usability testing versus heuristic evaluation: A head-to-head comparison. In: Proceedings of the Human Factors Society 36th Annual Meeting, Human Factors and Ergonomics Society, pp. 409-412.
2. Chattratichart, J., Brodie, J., 2002. Extending the heuristic evaluation method through contextualisation. In: Proceedings of the 46th Annual Meeting of the Human Factors and Ergonomics Society, pp. 641-645.
3. Cockton, G., Lavery, D., Woolrych, A., 2003. Inspection-based evaluations. In: Jacko, J.A., Sears, J.A. (Eds.), The Human-Computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications.
4. Cuomo D.L., and Bowen C.D. Understanding usability issues addressed by three user-system interface evaluation techniques. Interacting with Computers 6 (1994) 86-108
5. Donoghue K. Built for Use: Driving Profitability Through the User Experience (2002), McGraw-Hill, New York, NJ
6. Dumas, J., Sorce, J., Virzi, R., 1995. Expert reviews: How many experts is enough? In: Proceedings of the Human Factors Society 39th Annual Meeting, Human Factors and Ergonomics Society, pp. 228-232.
7. Gray W.D., and Salzman M.C. Damaged merchandise? A review of experiments that compare usability evaluation methods. Human-Computer Interaction 13 (1998) 203-262
8. Hartson H.R., Andre T.S., and Williges R.C. Criteria for evaluating usability methods. International Journal of Human-Computer Interaction 13 (2003) 373-410
9. Jeffries, R., Miller, J.R., Wharton, C., Uyeda, K.M., 1992. User interface evaluation in the real world: a comparison of four techniques. In: Proceedings CHI Conference on Human Factors in Computing Systems, pp. 119-124.
10. Karat J. Software evaluation methodologies. In: Helander M. (Ed). The Handbook of Human Computer Interaction (1988), Elsevier Press, New York, NJ
11. Karat, C., Campbell, R., Fiegel, T., 1992. Comparison of empirical testing and walkthrough methods in user interface evaluation. In: Proceedings of ACM CHI'92 Conference on Human Factors in Computing Systems, pp. 397-404.
12. Lavery D., Cockton G., and Atkinson M.P. Comparison of evaluation methods using structured usability problem reports. Behaviour & Information Technology 16 (1997) 246-266
13. Lindgaard, G., 1990a. Designing an effective help system: a vehicle for understanding user problems. Ph.D. Thesis, Faculty of Economics, Graduate School of Management, Department of Administrative Studies, Monash University, Clayton.
14. Lindgaard, G., 1990b. Getting your help system right: a recipe for optimising the system design/implementation phase. In: Proceedings 13th International Symposium HFT'90 Human Factors in Telecommunications, pp. 7-16.
15. Lindgaard G. Usability Testing and System Evaluation: A Guide for Designing Useful Computer Systems (1994), Chapman & Hall, London
16. Lindgaard, G., Chessari, J., Bednall, E.S. 1993. The Human Factors Kit. Telecom Australia Research Laboratory Report, CSS046593.
17. Mack R.L., and Nielsen J. Usability inspection methods: executive summary. In: Baecker R.M., Grudin J., Buxton W.A.S., and Greenberg S. (Eds). Readings in Human-Computer Interaction: Towards the Year 2000. Second ed (1995), Morgan Kaufmann Publishers Inc., San Francisco, CA
18. McClelland I. Damaged merchandise: how might we fix it?. Human-Computer Interaction 13 (1998) 283-288
19. Muller, M.J., McClard, A., Bell, B., Dooley, S., Meiskey, L., Meskill, J.A., et al., 1996. Participatory heuristic evaluation: process-oriented approach to usability inspections. In: Muller, M.J. (Ed.), Participatory activities with users and others in the software lifecycle. Tutorial at CHI/96.
20. Olson G.M., and Moran T.P. Commentary on "Damaged merchandise?". Human-Computer Interaction 13 (1998) 263-323
21. Nielsen J. Usability Engineering (1993), Academic Press, Boston, MA
22. Nielsen, J., Molich, R., 1990. Heuristic evaluation of user interfaces. In: Proceedings ACM CHI Conference on Human Factors in Computing Systems, pp. 214-221.
23. Ravden, S., Johnson, G., 1989. Evaluating usability of human-computer interfaces: A practical method. Ellis Horwood Ltd., Chichester, UK. '90 Conference on Human Factors in Computing Systems, 1989. p.
24. Sears A. Heuristic walkthroughs: finding the problems without the noise. International Journal of Human-Computer Interaction 9 (1997) 213-234
25. Swets J.A. Signal Detection and Recognition by Human Observers (1954), Wiley, New York, NJ
26. Virzi R.A. Usability inspection methods. In: Helander M., Landauer T.K., and Prabhu P. (Eds). Handbook of Human-Computer Interaction. Second ed (1997), Elsevier Science, North-Holland
27. Virzi, R., Sorce, J., Herbert, L.B., 1993. A comparison of three usability evaluation methods: Heuristic, think-aloud, and performance testing. In: Proceedings of the Human Factors Society 36th Annual Meeting, 1993. pp. 309-313.