Improving clinical communication through structured conversation

Nursing Economics

Volumn 24, Issue 5, 2006, Pages 268-271

  Manning, Mary Lou ^a  

^a National Patient Safety Foundation   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CLINICAL COMPETENCE; DOCTOR NURSE RELATION; HEALTH CARE QUALITY; HUMAN; MEDICAL ERROR; ORGANIZATION AND MANAGEMENT; PUBLIC RELATIONS; SAFETY; TOTAL QUALITY MANAGEMENT; UNITED STATES;

CLINICAL COMPETENCE; HUMANS; INTERPROFESSIONAL RELATIONS; MEDICAL ERRORS; PHYSICIAN-NURSE RELATIONS; QUALITY ASSURANCE, HEALTH CARE; SAFETY MANAGEMENT; TOTAL QUALITY MANAGEMENT; UNITED STATES;

EID: 33750871660     PISSN: 07461739     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (9)

1. Anderson, C.D., & Mangino, R.R., (2006). Nurse shift report: Who says you can't talk in front of the patient? Nursing Administration Quarterly, 30(2), 112-122.
2. Haig, K.M., Sutton, S., & Whittington, J. (2006). SBAR: A shared mental model for improving communication between clinicians. Joint Commission Journal on Quality and Patient Safety, 32(6), 167-175.
3. Institute of Medicine. (2001). Crossing the quality chasm: A new health system for the 21st century. Washington, DC: National Academy Press.
4. Institute of Medicine. (2003). Keeping patients safe: Transforming the work environment of nurses. Washington, DC: National Academy Press.
5. Institute of Medicine. (1999). To err is human: Building a safer health care system. Washington, DC: National Academy Press.
6. Joint Commission on Accreditation of Healthcare Organizations (2006). Sentinel event statistics. Retrieved August 28, 2006, from http://www.jcaho.org/
7. Miller, S. (2006). Conversation: A history of a declining art. New Haven, CT: Yale University Press.
8. Pronovost, P., Berenholtz, S., Dorman, T., Lipsett, PA., Simmonds, T., & Haraden, C. (2003). Improving communication in the ICU using daily goals. Journal of Critical Care, 18(2), 71-75.
9. Reason, J. (1997). Managing the risks of organizational accidents. Burlington, VT: Ashgate Publishing.