Family members as proxies for satisfaction with nursing home care

Joint Commission Journal on Quality and Patient Safety

Volumn 32, Issue 8, 2006, Pages 452-458

  Castle, Nicholas G ^a  

^a UNIVERSITY OF PITTSBURGH GRADUATE SCHOOL OF PUBLIC HEALTH   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

AGED; ARTICLE; CUSTODY; FAMILY; FEMALE; HEALTH CARE QUALITY; HOME FOR THE AGED; HUMAN; MALE; MIDDLE AGED; NURSING HOME; ORGANIZATION AND MANAGEMENT; PATIENT; PATIENT SATISFACTION; PSYCHOLOGICAL ASPECT; SOCIOECONOMICS;

AGED; FAMILY; FEMALE; HOMES FOR THE AGED; HUMANS; MALE; MIDDLE AGED; NURSING HOMES; PATIENT SATISFACTION; PATIENTS; PROXY; QUALITY ASSURANCE, HEALTH CARE; QUALITY INDICATORS, HEALTH CARE; SOCIOECONOMIC FACTORS;

EID: 33750577347     PISSN: 15537250     EISSN: None     Source Type: Journal    
DOI: 10.1016/S1553-7250(06)32059-4     Document Type: Article

References (21)

1. Cohen-Mansfield J., Ejaz F., Werner P.: Satisfaction Surveys in Long-Term Care. New York City: Springer Publishing Company, Inc.: 2000.
2. Ejaz F.K.: Developing a satisfaction survey for families of Ohio's nursing home residents. Gerontologist 43:447-458, Aug. 2003.
3. Simmons S.F., et al.: Selecting nursing home residents for satisfaction surveys. Gerontologist 374:5413-550, Aug. 1997.
4. Mostyn M.M., et al.: Quality assessment in nursing home facilities: Measuring customer satisfaction. Am J Med Qual 15:54-61, Mar.-Apr. 2000.
5. Steffen T.M., Nystrom PC: Organizational determinants of service quality in nursing homes. Hosp Health Serv Admin 422:179-191, Summer 1997.
6. Wakefield B., et al.: Assessing family satisfaction with care for persons with dementia. Balance 1:16-17, 40-42, Jul. 1997.
7. Novella A.M., Jochum C.: Agreement between patients' and proxies' reports of quality of life in Alzheimer's patients. Qual Life Res 10(5):443-452, 2001.
8. Lavizzo-Mourey R.J., Zinn J.S., Taylor L.: Ability of surrogates to represent satisfaction of nursing home residents with quality of care. J Am Geriatr Soc 40:39-47, Jan. 1992.
9. Norton P.G., et al.: Satisfaction of residents and families in long-term care: I. Construction and application of an instrument. Qual Manag Health Care 4:38-46, Spring 1996.
10. Becker B.W., Kaldenberg D.O.: Factors influencing the recommendation of nursing homes. Mark Health Sere 20:22-28, Winter 2000.
11. Gasquet I., et al.: Regular visitors are not good substitutes for assessment of elderly patient satisfaction with nursing home care and services. J Gerontol A Biol Sci Med 58:1036-1041, Nov. 2003.
12. Neumann P.J., Araki S.S., Gutterman E.M.: The use of proxy respondents in studies of older adults: Lessons, challenges, and opportunities. J Am Geriatr Soc 48:1646-1654, Dec. 2000.
13. Castle N.G.: Searching for and selecting a nursing facility. Med Car Res Rev 60:223-247, Jun. 2003.
14. Morris J.N., et al.: MDS Cognitive Performance Scale. J Geront Med Sci 49:M174-M182, Jul. 1994.
15. Castle N.G.: Resident satisfaction in a transitional care unit. J Applied Geront 23:411-428, 2004.
16. Cohen J.: Statistical Power Analysis for the Behavioral Sciences. New York: Academic Press, 1977.
17. Sneeuw K.C.A., et al.: The use of significant others as proxy raters of the quality of life of patients with brain cancer. Med Care 35:490-506, May 1997.
18. Bartko J.J.: The intraclass correlation coefficient as a measure of reliability. Psychol Rep 19:3-11, Aug. 1966.
19. Marshall G.N., Hays R.N., Nicholas R.: Evaluating agreement between clinical assessment methods. International Journal of Methods in Psychiatric Research 4:249-257, 1994.
20. Sprangers M.A., Aaronson N.K.: The role of health care providers and significant others in evaluating the quality of life of patients with chronic disease: A review. J Clin Epidemiol 45:743-700, Jul. 1992.
21. Burroughs T.E., et al. Do on-site patient satisfaction surveys bias results? Jt Comm J Qual Patient Saf 31:158-166, Mar. 2005.