-
1
-
-
0025933302
-
Staff burnout in dementia care - Relations to empathy and attitudes
-
Astrom, S., Nilsson, M., Norberg, A., Sandman, P., & Winbald, B. (1991). Staff burnout in dementia care-Relations to empathy and attitudes. International Journal of Nursing Studies, 28, 65-75.
-
(1991)
International Journal of Nursing Studies
, vol.28
, pp. 65-75
-
-
Astrom, S.1
Nilsson, M.2
Norberg, A.3
Sandman, P.4
Winbald, B.5
-
2
-
-
0033837660
-
Quality of life in assisted living facilities: Viewpoints of residents
-
Ball, M. M., Whittington, F. J., Perkins, M. M., Patterson, V. L., Hollingsworth, C., King, et al. (2000). Quality of life in assisted living facilities: Viewpoints of residents. Journal of Applied Gerontology, 19, 304-325.
-
(2000)
Journal of Applied Gerontology
, vol.19
, pp. 304-325
-
-
Ball, M.M.1
Whittington, F.J.2
Perkins, M.M.3
Patterson, V.L.4
Hollingsworth, C.5
King, E.A.6
-
3
-
-
0029775767
-
Factors associated with nursing home staff turnover
-
Banaszak-Holl, J., & Hines, M. A. (1996). Factors associated with nursing home staff turnover. The Gerontologist, 36, 512-517.
-
(1996)
The Gerontologist
, vol.36
, pp. 512-517
-
-
Banaszak-Holl, J.1
Hines, M.A.2
-
4
-
-
0036518281
-
Promoting thriving in nursing homes: The Eden alternative
-
Barba, B., Tesh, A., & Courts, N. (2002). Promoting thriving in nursing homes: The Eden alternative. Journal of Gerontological Nursing, 28, 7-13.
-
(2002)
Journal of Gerontological Nursing
, vol.28
, pp. 7-13
-
-
Barba, B.1
Tesh, A.2
Courts, N.3
-
5
-
-
20044393042
-
Nurse aide empowerment strategies and staff stability: Effects on nursing home resident outcomes
-
Barry, T., Brannon, D., & Mor, V. (2005). Nurse aide empowerment strategies and staff stability: Effects on nursing home resident outcomes. The Gerontologist, 45, 309-317.
-
(2005)
The Gerontologist
, vol.45
, pp. 309-317
-
-
Barry, T.1
Brannon, D.2
Mor, V.3
-
6
-
-
0034221169
-
The relationship between staffing and quality in long-term care facilities: Exploring the views of nurse aides
-
Bowers, B. J., Esmond, S., & Jacobson, N. (2000). The relationship between staffing and quality in long-term care facilities: Exploring the views of nurse aides. Journal of Nursing Care Quality, 14, 55-64.
-
(2000)
Journal of Nursing Care Quality
, vol.14
, pp. 55-64
-
-
Bowers, B.J.1
Esmond, S.2
Jacobson, N.3
-
7
-
-
0000418556
-
Expectations and norms in models of consumer satisfaction
-
Cadotte, E., Woodruff, R., & Jenkins, R. (1987). Expectations and norms in models of consumer satisfaction. Journal of Marketing Research, 24, 305-314.
-
(1987)
Journal of Marketing Research
, vol.24
, pp. 305-314
-
-
Cadotte, E.1
Woodruff, R.2
Jenkins, R.3
-
8
-
-
0000255632
-
An experimental study of consumer effort, expectations, and satisfaction
-
Cardozo, R. (1965). An experimental study of consumer effort, expectations, and satisfaction. Journal of Marketing Research, 2, 244-249.
-
(1965)
Journal of Marketing Research
, vol.2
, pp. 244-249
-
-
Cardozo, R.1
-
9
-
-
0041922348
-
Factors influencing residents' satisfaction in residential aged care
-
Chou, S., Boldy, D. P., & Lee, A. H. (2003). Factors influencing residents' satisfaction in residential aged care. The Gerontologist, 43, 459-479.
-
(2003)
The Gerontologist
, vol.43
, pp. 459-479
-
-
Chou, S.1
Boldy, D.P.2
Lee, A.H.3
-
10
-
-
0024670483
-
Sources of satisfaction and stress in nursing home caregivers: Preliminary results
-
Cohen-Mansfield, J. (1989). Sources of satisfaction and stress in nursing home caregivers: Preliminary results. Journal of Advanced Nursing, 14, 383-388.
-
(1989)
Journal of Advanced Nursing
, vol.14
, pp. 383-388
-
-
Cohen-Mansfield, J.1
-
11
-
-
85010224867
-
New work attitude measures of trust, organizational commitment and personal need non-fulfillment
-
Cook, J., & Wall, T. D. (1980). New work attitude measures of trust, organizational commitment and personal need non-fulfillment. Journal of Occupational Psychology, 53, 39-52.
-
(1980)
Journal of Occupational Psychology
, vol.53
, pp. 39-52
-
-
Cook, J.1
Wall, T.D.2
-
12
-
-
0010598779
-
Beyond 'unloving care': Linking human resources management and patient care quality in nursing homes
-
Eaton, S. C. (2000). Beyond 'unloving care': Linking human resources management and patient care quality in nursing homes. International Journal of Human Resources Management, 11, 591-616.
-
(2000)
International Journal of Human Resources Management
, vol.11
, pp. 591-616
-
-
Eaton, S.C.1
-
14
-
-
84965572527
-
Measuring and interpreting organizational culture
-
Glaser, S. R., Zamanou, S., & Hacker, K. (1987). Measuring and interpreting organizational culture. Management Communication Quarterly, 1, 173-198.
-
(1987)
Management Communication Quarterly
, vol.1
, pp. 173-198
-
-
Glaser, S.R.1
Zamanou, S.2
Hacker, K.3
-
15
-
-
85050413437
-
Empowering assisted living frontline care staffs to better care for Alzheimer's and dementia residents
-
Gurnik, M., & Hollis-Sawyer, L. (2003). Empowering assisted living frontline care staffs to better care for Alzheimer's and dementia residents. Aging International, 28, 82-97.
-
(2003)
Aging International
, vol.28
, pp. 82-97
-
-
Gurnik, M.1
Hollis-Sawyer, L.2
-
16
-
-
0346345700
-
Nursing facility quality, staffing, and economic issues
-
G. S. Wunderlich, F. A. Sloan, & C. K. Davis (Eds.). Washington, DC: National Academy Press
-
Harrington, C. A. (1996). Nursing facility quality, staffing, and economic issues. In G. S. Wunderlich, F. A. Sloan, & C. K. Davis (Eds.), Nursing staff in hospitals and nursing homes: Is it adequate? (pp. 453-502). Washington, DC: National Academy Press.
-
(1996)
Nursing Staff in Hospitals and Nursing Homes: Is It Adequate?
, pp. 453-502
-
-
Harrington, C.A.1
-
18
-
-
0034751089
-
Predictors of patient satisfaction
-
Jackson, L. J., Chamberlin, J., & Kroenke, K. (2001). Predictors of patient satisfaction. Social Science and Medicine, 52, 609-620.
-
(2001)
Social Science and Medicine
, vol.52
, pp. 609-620
-
-
Jackson, L.J.1
Chamberlin, J.2
Kroenke, K.3
-
19
-
-
0029396812
-
Relationship among job involvement, job satisfaction, and organizational commitment for nurses
-
Knoop, R. (1995). Relationship among job involvement, job satisfaction, and organizational commitment for nurses. The Journal of Psychology, 129, 643-649.
-
(1995)
The Journal of Psychology
, vol.129
, pp. 643-649
-
-
Knoop, R.1
-
20
-
-
0347989528
-
Consumer satisfaction in long-term care: State initiatives in nursing homes and assisted living facilities
-
Lowe, T. J., Lucas, J. A., Castle, N. G., Robinson, J. P., & Crystal, S. (2003). Consumer satisfaction in long-term care: State initiatives in nursing homes and assisted living facilities. The Gerontologist, 43, 883-896.
-
(2003)
The Gerontologist
, vol.43
, pp. 883-896
-
-
Lowe, T.J.1
Lucas, J.A.2
Castle, N.G.3
Robinson, J.P.4
Crystal, S.5
-
21
-
-
15944418686
-
-
Maryland Department of Health and Mental Hygiene (MDHMH). Baltimore, MD: Author
-
Maryland Department of Health and Mental Hygiene (MDHMH). (2001). Directory of assisted living programs in Maryland. Baltimore, MD: Author.
-
(2001)
Directory of Assisted Living Programs in Maryland
-
-
-
24
-
-
0031308353
-
Quality of nursing home care assessed by competent nursing home patients
-
Mattiasson, A. C., & Andersson, L. (1997). Quality of nursing home care assessed by competent nursing home patients. Journal of Advanced Nursing, 26, 1117-1124.
-
(1997)
Journal of Advanced Nursing
, vol.26
, pp. 1117-1124
-
-
Mattiasson, A.C.1
Andersson, L.2
-
25
-
-
0000135659
-
Forming inferences about some intraclass correlation coefficients
-
McGraw, K. O., & Wong, S. P. (1996). Forming inferences about some intraclass correlation coefficients. Psychological Methods, 1, 30-46.
-
(1996)
Psychological Methods
, vol.1
, pp. 30-46
-
-
McGraw, K.O.1
Wong, S.P.2
-
27
-
-
33845715263
-
The measurement of organizational commitment
-
Mowday, R., Steers, R., & Porter, L. (1979). The measurement of organizational commitment. Journal of Vocational Behaviour, 14, 224-227.
-
(1979)
Journal of Vocational Behaviour
, vol.14
, pp. 224-227
-
-
Mowday, R.1
Steers, R.2
Porter, L.3
-
29
-
-
84986637915
-
Rewards, investments, alternatives and organizational commitment: Empirical evidence and theoretical development
-
Oliver, N. (1990). Rewards, investments, alternatives and organizational commitment: Empirical evidence and theoretical development. Journal of Occupational and Organizational Psychology, 63, 19-31.
-
(1990)
Journal of Occupational and Organizational Psychology
, vol.63
, pp. 19-31
-
-
Oliver, N.1
-
30
-
-
0000396442
-
A cognitive model of the antecedents and consequences of satisfaction decisions
-
Oliver, R. L. (1980). A cognitive model of the antecedents and consequences of satisfaction decisions. Journal of Marketing Research, 17, 460-469.
-
(1980)
Journal of Marketing Research
, vol.17
, pp. 460-469
-
-
Oliver, R.L.1
-
34
-
-
0030306365
-
Culture: The missing concept in organizational studies
-
Schein, E. H. (1996). Culture: The missing concept in organizational studies. Administrative Science Quarterly, 41, 229-240.
-
(1996)
Administrative Science Quarterly
, vol.41
, pp. 229-240
-
-
Schein, E.H.1
-
35
-
-
21844498106
-
Employee attitudes and customer satisfaction: Making theoretical and empirical connections
-
Schmit, M. J., & Allscheid, S. P. (1995). Employee attitudes and customer satisfaction: Making theoretical and empirical connections. Personnel Psychology, 48, 521-536.
-
(1995)
Personnel Psychology
, vol.48
, pp. 521-536
-
-
Schmit, M.J.1
Allscheid, S.P.2
-
36
-
-
0038621683
-
The quantitative measurement of organizational culture in health care: A review of the available instruments
-
Scott, T., Mannion, R., Davies, H., & Marshall, M. (2003). The quantitative measurement of organizational culture in health care: A review of the available instruments. Health Services Research, 38, 923-945.
-
(2003)
Health Services Research
, vol.38
, pp. 923-945
-
-
Scott, T.1
Mannion, R.2
Davies, H.3
Marshall, M.4
-
37
-
-
0003935596
-
-
Seashore, S. E., Lawler, E. E., Mirvis, P., & Cammann, C. (Eds.). New York: Wiley
-
Seashore, S. E., Lawler, E. E., Mirvis, P., & Cammann, C. (Eds.). (1982). Observing and measuring organizational change: A guide to field practice. New York: Wiley.
-
(1982)
Observing and Measuring Organizational Change: A Guide to Field Practice
-
-
-
38
-
-
0032886850
-
Organizational determinants of resident satisfaction with assisted living
-
Sikorska, E. (1999). Organizational determinants of resident satisfaction with assisted living. The Gerontologist, 39, 450-456.
-
(1999)
The Gerontologist
, vol.39
, pp. 450-456
-
-
Sikorska, E.1
-
39
-
-
0035150679
-
Development of an instrument to measure resident satisfaction with assisted living
-
Sikorska-Simmons, E. (2001). Development of an instrument to measure resident satisfaction with assisted living. The Journal of Applied Gerontology, 20, 57-73.
-
(2001)
The Journal of Applied Gerontology
, vol.20
, pp. 57-73
-
-
Sikorska-Simmons, E.1
-
40
-
-
0003612235
-
-
SPSS, Inc. Chicago: Author
-
SPSS, Inc. (1999). SPSS 10.0 for Windows. Chicago: Author.
-
(1999)
SPSS 10.0 for Windows
-
-
-
41
-
-
0024675794
-
Quality of care and burden of two cultures: When the world of the nurse's aide enters the world of the nursing home
-
Tellis-Nayak, V., & Tellis-Nayak, M. (1989). Quality of care and burden of two cultures: When the world of the nurse's aide enters the world of the nursing home. The Gerontologist, 29, 307-313.
-
(1989)
The Gerontologist
, vol.29
, pp. 307-313
-
-
Tellis-Nayak, V.1
Tellis-Nayak, M.2
-
42
-
-
0023875079
-
Preferences segmentation of health care services: The okl-fashioneds, value conscious, affluents, and professional want- It-alls
-
Woodside, A. G., Nielsen, R. L., Walters, R., & Muller, G. D. (1988). Preferences segmentation of health care services: The okl-fashioneds, value conscious, affluents, and professional want- it-alls. Journal of Health Care Marketing, 8, 14-24.
-
(1988)
Journal of Health Care Marketing
, vol.8
, pp. 14-24
-
-
Woodside, A.G.1
Nielsen, R.L.2
Walters, R.3
Muller, G.D.4
-
43
-
-
0041851530
-
Communication practices of professional service providers: Predicting customer satisfaction and loyalty
-
Zabawa Ford, W. S. (2003). Communication practices of professional service providers: Predicting customer satisfaction and loyalty. Journal of Applied Communication Research, 31, 189-211.
-
(2003)
Journal of Applied Communication Research
, vol.31
, pp. 189-211
-
-
Zabawa Ford, W.S.1
-
44
-
-
0004301638
-
-
Baltimore, MD: The Johns Hopkins University Press
-
Zimmerman, S. I., Sloane, P. D., & Eckert, J. K. (2001). Assisted living. Needs, practices, and policies in residential care for the elderly. Baltimore, MD: The Johns Hopkins University Press.
-
(2001)
Assisted Living. Needs, Practices, and Policies in Residential Care for the Elderly
-
-
Zimmerman, S.I.1
Sloane, P.D.2
Eckert, J.K.3
|