Exploring the determinants of NHS performance ratings: Lessons for performance assessment systems

Journal of Health Services Research and Policy

Volumn 11, Issue 4, 2006, Pages 211-217

  Jacobs, Rowena ^a   Martin, Stephen ^a   Goddard, Maria ^a   Gravelle, Hugh ^a   Smith, Peter ^a  

^a UNIVERSITY OF YORK   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; DECISION MAKING; HEALTH CARE ORGANIZATION; HEALTH CARE PERSONNEL; HEALTH CARE QUALITY; HEALTH CARE SYSTEM; HEALTH SERVICE; HUMAN; MULTIPLE REGRESSION; NATIONAL HEALTH SERVICE; PERFORMANCE MEASUREMENT SYSTEM; PRIMARY MEDICAL CARE; PRIORITY JOURNAL; RATING SCALE; SOCIOECONOMICS; UNITED KINGDOM;

ENGLAND; HOSPITAL ADMINISTRATORS; HOSPITALS, PUBLIC; PROFESSIONAL ROLE; REGRESSION ANALYSIS; STATE MEDICINE;

EID: 33750377187     PISSN: 13558196     EISSN: None     Source Type: Journal    
DOI: 10.1258/135581906778476517     Document Type: Article

References (11)

1. Royal Statistical Society. Performance Indictors: Good, Bad and Ugly. RSS Working Party on Performance Monitoring in the Public Services. London: Royal Statistical Society, 2004
2. Commission for Health Improvement. NHS Performance Ratings and Indicators: Acute Trusts, Ambulance Trusts, Mental Health Trusts, Primary Care Trusts 2002/03. London: Commission for Health Improvement, 2003. Available from: http://www.chi.nhs.uk/Ratings/home.asp (cited 14 January 2005)
3. Jacobs R, Martin S, Goddard M, Gravelle H, Smith PC. Informing the Development of Performance Ratings Technical Paper 32. Centre for Health Economics, University of York, 2004. Available from: http://www.york.ac.uk/inst/ che/tech. htm (cited 14 January 2005)
4. Healthcare Commission. Assessment for Improvement. The Annual Health Check. London: Healthcare Commission, 2005
5. Healthcare Commission. Assessment for Improvement: Our Approach. London: Healthcare Commission, 2004
6. Kmietowicz Z. Star rating system fails to reduce variation. BMJ 2003;327:184
7. Snelling I. Do star ratings really reflect hospital performance? J Health Org Manage 2003;17:210-23
8. The Guardian. An Improper Picture of Performance: NHS Star Ratings are Crude and Need Changing if They are to be Credible, says Sir Ian Kennedy. The Guardian, 2004
9. Mannion R, Davies H, Marshall M. Impact of star performance ratings in English acute hospital trusts. J Health Serv Res Policy 2005;10:18-24
10. Ferguson B, Gravelle H, Dusheiko M, Johns R, Sutton M. Benchmarking for performance monitoring in the new NHS: variations in practice admission rates. J Health Serv Res Policy 2002;7:170-6
11. Jacobs R, Goddard M, Smith PC. How robust are hospital ranks based on composite performance measures? Med Care 2005;43:1208-16