Quantifying Skype user satisfaction

Computer Communication Review

Volumn 36, Issue 4, 2006, Pages 399-410

  Chen, Kuan Ta ^a,b   Huang, Chun Ying ^a   Polly, Huang ^a   Lei, Chin Laung ^a  

^a NATIONAL TAIWAN UNIVERSITY   (Taiwan)

^b INSTITUTE OF INFORMATION SCIENCE   (Taiwan)

Author keywords

Human perception; Internet measurement; Quality of service; Survival analysis; VoIP; Wavelet denoising

Indexed keywords

HUMAN PERCEPTION; INTERNET MEASUREMENT; SURVIVAL ANALYSIS; VOIP; WAVELET DENOISING;

CUSTOMER SATISFACTION; INTERNET; MATHEMATICAL MODELS; MULTIMEDIA SYSTEMS; NETWORK PROTOCOLS; REAL TIME SYSTEMS; TELECOMMUNICATION NETWORKS; USER INTERFACES;

DISTRIBUTED COMPUTER SYSTEMS;

EID: 33750327181     PISSN: 01464833     EISSN: 01464833     Source Type: Conference Proceeding    
DOI: 10.1145/1151659.1159959     Document Type: Conference Paper

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