Development of performance measurement systems in quality management organisations

Service Industries Journal

Volumn 26, Issue 7, 2006, Pages 765-786

  Chang, Hsin Hsin ^a  

^a NATIONAL CHENG KUNG UNIVERSITY   (Taiwan)

Author keywords

[No Author keywords available]

Indexed keywords

DEMAND-SIDE MANAGEMENT; INFORMATION SYSTEM; MANAGEMENT PRACTICE; PERFORMANCE ASSESSMENT; STRATEGIC APPROACH;

EID: 33750119497     PISSN: 02642069     EISSN: 17439507     Source Type: Journal    
DOI: 10.1080/02642060600898286     Document Type: Article

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