Addressing the conflicting dimension of groupware: A case study in software requirements validation

Computing and Informatics

Volumn 25, Issue 6, 2006, Pages 523-546

  Antunes, Pedro ^a   Ramires, João ^a   Respício, Ana ^b  

^a UNIVERSITY OF LISBON   (Portugal)

^b UNIVERSITY OF LISBON   (Portugal)

Author keywords

Conflict dimension; Groupware; Integrative attitudes; Negotiation and collaboration support; Software requirements validation

Indexed keywords

EID: 33750082135     PISSN: 13359150     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Conference Paper

References (32)

1. AKAO, Y.: Quality Function Deployment: Integrating Customer Requirements into Product Design. Productivity Press, Cambridge, Massachusetts, 1990.
2. ANTONIOL, G. - GRADARA, S. - VENTURI, G.: Methodological Issues in a CMM Level 4 Implementation, Software Process Improvement and Practice, Vol. 9, 2004, No. 1, pp. 33-50.
3. ANTUNES, P.-HO, T.: The Design of a GDSS Meeting Preparation Tool. Group Decision and Negotiation, Vol. 10, 2001, No, 1, pp. 5-25.
4. BICHLER, M. - KERSTEN, G. - STRECKER, S.: Towards a Structured Design of Electronic Negotiations. Group Decision and Negotiation, Vol. 12, 2003, No. 4, pp. 311-335.
5. BOEHM, B. - GRÜNBACHER, P. - BRIGGS, R.: Developing Groupware for Requirements Negotiation: Lessons Learned. IEEE Software, Vol. 18, 2001, No. 3, pp. 46-55.
6. BOEHM, B. - ROSS, R.: Theory-w Software Project Management Principles and Examples. IEEE Transactions on Software Engineering, Vol. 15, 1989, No. 7, pp. 902-916.
7. BOLES, T.: Deception and Retribution in Repeated Ultimatum Bargaining. Organizational Behavior and Human Decision Processes, Vol. 83, 2000, No. 2, pp. 235-259.
8. BOUCHEREAU, V. - ROWLANDS, H.; Quality Function Deployment: The Unused Tool. Engineering Management Journal, Vol. 10, 2000, No. 1, pp. 45-52.
9. CHUANG, P.: Combining the Analytic Hierarchy Process and Quality Function Deployment for a Location Decision from a Requirement Perspective. The International Journal of Advanced Manufacturing Technology, Vol. 18, 2001, No. 11, pp. 842-849.
10. CORNELL, P.: Building a Real-time Data Server in Excel 2002. Technical report, Microsoft Corporation, 2001.
11. FISHER, R.-URY, W.: Getting to Yes: Negotiating Agreement Without Giving In. Penguin Books, New York, 1983.
12. FRIEDMAN, R. - TIDD, S. - CURRALL, S. - TSAI, J.: What Goes Around Cornes Around: The Impact of Personal Conflict Style on Work Conflict and Stress. The International Journal of Conflict Management, Vol. 11, 2000, No. 1, pp. 32-55.
13. GEBHARDT, M. - JARKE, M. - JACOBS, S.: A Toolkit for Negotiation Support Interfaces to Multi-dimensional Data. ACM SIGMOD Record, Vol. 26, 1997, No. 2, pp. 348-356.
14. HAAG, S. - RAJA, M. - SCHKADE, L.: Quality Function Deployment Usage in Software Development. Communications of the ACM, Vol. 39, 1996, No. 1, pp. 41-49.
15. HARINCK, F. - DREU, C.: Negotiating Interests or Values and Reaching Integrative Agreements: The Importance of Time Pressure and Temporary Impasses. European Journal of Social Psychology, Vol. 34, 2004, No. 5, pp. 595-611.
16. HERZWURM, G. - SCHOCKERT, S.: Virtual Product Development. In Proceedings of the Fifth International Symposium on Quality Function Deployment and the First Brazilian Conference on Management of Product Development, Belo Horizonte, Brazil, 1999.
17. HERZWURM, G. - SCHOCKERT, S. - DOWIE, U. - BREIDUNG, M.: Requirements Engineering for Mobile Business Applications. In Proceedings of the First International Conference on Mobile Business, Athens, Greece, 2002.
18. HILTZ, S. - TUROFF, M.: The Network Nation: Human Communication Via Computer. The MIT Press, Cambridge, 1978.
19. IN, H. - OLSON, D. - RODGERS, T.: Multi-criteria Preference Analysis for Systematic Requirements Negotiation. In Proceedings of the 26th Annual International Computer Software and Applications Conference (COMPSAC '02), Oxford, England, 2002, pp. 887-892, IEEE Computer.
20. JARKE, M. - JELASSI, T. - SHAKUN, M.: MEDIATOR: Toward a Negotiation Support System. European Journal of Operational Research, Vol. 31, 1987, No. 3, pp. 314-334.
21. JOHANNESSEN, J. - OLAISEN, J. - OLSEN, B.: Information Management in Negotiations: The Conditions Under Which It Could Be Expected That the Negotiation Partners Substitute a Competitive Definition of the Situation for a Cooperative One. International Journal of Information Management, Vol. 17, 1997, No. 3, pp. 153-168.
22. KARACAPILIDIS, N. - PAPADIAS, D.: Computer Supported Argumentation and Collaborative Decision Making: The HERMES System. Information Systems, Vol. 26, 2001, No. 4, pp. 259-277.
23. KUNZ, W. - RITTEL, H.: Issues as Elements of Information Systems. Technical report, Institute of Urban and Regional Development, University of California at Berkeley, 1970.
24. LEWICKI, R. - WEISS, S. - LEWIN, D.: Models of Conflict, Negotiation and Third Party Interventions: A Review and Synthesis. Journal of Organizational Behavior, Vol. 13, 1992, pp. 209-252.
25. LEWICKI, R. - LITTERER, J.: Negotiation. RD. Irwin Inc., Homewood, Illinois, 1985.
26. th Hawaii International Conference on System Sciences, Maui, Hawaii, 2001.
27. rd Hawaii International Conference on System Sciences, Hawaii, 2000.
28. SCHWENK, C. - VALACICH, J.: Effects of Devil's Advocacy and Dialectical Inquiry on Individuals Versus Groups. Organizational Behavior and Human Decision Processes, Vol. 59, 1994, pp. 210-222.
29. STYLIANOU, A. - KUMAR, R. - KHOUJA, M.: A Total Quality Management-based Systems Development Process. The DATA BASE for Advances in Information Systems, Vol. 28, 1997, No. 3, pp. 59-71.
30. THOMAS, K. - KILMANN, R.: Thomas-Kilmann Conflict Mode Instrument. Xicom, Tuxedo, NY, 1974.
31. VALACICH, J. - SCHWENK, C.: Devil's Advocacy and Dialectical Inquiry Effects on Group Decision Making Using Computer-mediated Versus Verbal Communication. Organizational Behavior and Human Decision Processes, Vol. 63, 1995, No. 2, pp. 158-173.
32. ZULTNER, R.: TQM for Technical Teams, Communications of the ACM, Vol. 38, 1993, No. 10, pp. 79-91.