Part of the job: Violence in public libraries

New Library World

Volumn 97, Issue 3, 1996, Pages 4-13

  Mcgrath, Hannah ^a   Goulding, Anne ^b  

^a Reading College of Arts and Technology   (United Kingdom)

^b LOUGHBOROUGH UNIVERSITY   (United Kingdom)

Author keywords

Employees; Public libraries; Violence

Indexed keywords

EID: 33749388868     PISSN: 03074803     EISSN: None     Source Type: Journal    
DOI: 10.1108/03074809610115663     Document Type: Article

References (18)

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12. Library Association, Violence in Libraries/Preventing Aggressive and Unacceptable Behaviour in Libraries, Library Association, London, 1987.
13. Savage, N., “The troublesome patron: approaches eyed in New York”, Library Journal, Vol. 103 No. 21, 1978, p. 2374.
14. Downing, M., “Problem patrons: what are they doing in the library?”, Quill and Quire, 4 November 1985, pp. 4-6.
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17. Heap, J., “Tackling workplace violence and aggression in Bradford's libraries”, Public Library Journal, Vol. 5 No. 3, 1990, pp. 81-2.
18. Caputo, J., The Assertive Librarian, Oryx Press, Phoenix, AZ, 1984.