Quality aspects in IT service management

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Volumn 2506, Issue , 2002, Pages 82-93

  Rodosek, Gabi Dreo ^a  

^a LEIBNIZ SUPERCOMPUTING CENTRE   (Germany)

Author keywords

[No Author keywords available]

Indexed keywords

ELECTRONIC COMMERCE; QUALITY OF SERVICE; SPECIFICATIONS;

ENTERPRISE APPLICATIONS; IT SERVICE MANAGEMENT; MANAGEMENT IS; QOS PARAMETERS; QUALITY ASPECTS; QUALITY OF SERVICE PARAMETERS; RESEARCH TOPICS; SERVICE ORIENTED MANAGEMENTS;

QUALITY MANAGEMENT;

EID: 33749063347     PISSN: 03029743     EISSN: 16113349     Source Type: Book Series    
DOI: 10.1007/3-540-36110-3_10     Document Type: Conference Paper

References (11)

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