Power, cash, and convenience: Translations in the political site of the ATM

Information Society

Volumn 22, Issue 5, 2006, Pages 325-340

  Introna, Lucas D ^a   Whittaker, Louise ^b  

^a LANCASTER UNIVERSITY MANAGEMENT SCHOOL   (United Kingdom)

^b UNIVERSITY OF THE WITWATERSRAND   (South Africa)

Author keywords

ATM; Banking; Cyborg; Haraway; Latour; Politics; Technology

Indexed keywords

EID: 33749008247     PISSN: 01972243     EISSN: 10876537     Source Type: Journal    
DOI: 10.1080/01972240600904274     Document Type: Review

References (50)

1. Adams, A. S., and Thiehen, K. A. 1991. Automatic teller machines and the older population. Applied Ergonomics 22:85-90.
2. Akrich, M. 1992. The description of technical objects. In Shaping technology/building society, eds. W. E. Bijker and J. Law, pp. 205-224. Cambridge, MA: MIT Press.
3. Allison, D. K. 1995. Interview with Mr. Don Wetzel, co-patentee of the automatic teller machine. National Museum of American History (NMAH), September 21. http://americanhistory.si.edu/ collections/comphist/wetzel.htm#N (accessed 8 April 2005).
4. APACS. 2003. UK payment markets: Trends and forecasts-In brief 2003. Association for Payment Clearing Services (APACS). http://www.apacs.org.uk/ downloads/APACSInBrief2003.pdf (accessed 8 April 2005).
5. Brey, P. 1997. Philosophy of technology meets social constructivism. Techne: Journal of the Society for Philosophy and Technology 2(3/4):56-79.
6. Bruce, L. 2003. Skimming the cash out of your account. Bankrate.com, 23 March 2003. http://www.bankrate.com/brm/news/ atm/20021004a.asp (accessed 24 May 2006).
7. Callon, M. 1986. Some elements of a sociology of translation: Domestication of the scallops and the fishermen of St Brieuc Bay. In Power, action and belief, ed J. Law, pp. 196-233. London: Routledge.
8. Callon, M. 1991. Techno-economic networks and irreversibility. In The sociology of monsters: Essays on power, technology and domination, ed J. Law, pp. 132-161. London: Routledge.
9. Cruickshank, D. 2000. Annex D4: Charging and access to ATM networks. Competition in UK Banking: A Report to the Chancellor of the Exchequer. http://www.hm-treasury.gov.uk/media/692/ BE/BankReviewAnnexD4.pdf (accessed 27 May 2006).
10. Cullum, P. 2005. NCC urges crackdown on creeping ATM charges., 24 March. http://nccdev.keymedia.info/cgi-bin/kmdb10.cgi/load712374-nccviewcurrent.htm (accessed 8 April 2005).
11. Du Preez, L., and Clayton, C. 2004. You can bank on high costs. Personal Finance 21 August. http://http.persfin.co.za/index.php? fSetId= 300&fSectionId=592&fArticleId=2194760 (accessed 14 April 2005).
12. Finance Week. 2005. Bank charges bonanza. Finance Week 10 August:10-12.
13. FinMark Trust. 2005. FinScope (TM) South Africa 2005. http://www. finscope.co.za/documents/2005/SA05_brochure.pdf (accessed 31 January 2006).
14. FNB. 2005a. Fact Sheet: The FNB Mini-ATM Improving the lives of local pensioners and community members. FNB access to banking roadshow-Qolora, Eastern Cape, 3 October.
15. FNB. 2005b. First National Bank leads the pack in providing access to banking. First National Bank press release, 3 October.
16. FNB. 2005c. FNB Mini ATMs help rural communities to thrive. First National Bank press release, 9 February.
17. Foucault, Michel. 1984. Truth and power. In The Foucault Reader, ed. P. Rabinow. pp. 51-75. London: Penguin Books.
18. Gill, J. M. 1996. Making cash dispensers easier to use. www.tiresias. org/reports/mcdeu.htm (accessed 8 April 2005).
19. Grint, K., and Woolgar, S. 1995. On some failures of nerve in constructivist and feminist analyses of technology. Science, Technology, & Human Values 20:286-310.
20. Haraway, D. 1991. Simians, cyborgs and women: The reinvention of nature. New York: Routledge.
21. Hatta, K., and Iiyama, Y. 1991. Ergonomic study of automatic teller machine operability. International Journal of Human-Computer Interaction 3:295-309.
22. Heidegger, M. 1962. Being and time, transl. J. Macquarrie and E. Robinson. Oxford: Basil Blackwell.
23. Introna, L. D., and Nissenbaum, H. 2000. The Internet as a democratic medium: Why the politics of search engines matters. Information Society 16(3):169-185.
24. Introna, L. D., and Wood, D. 2004. Picturing algorithmic surveillance: The politics of facial recognition systems. Surveillance & Society 2(2/3):177-198.
25. Johnson, G. I., and Coventry, L. 2001. "You talking to me?" Exploring voice in self-service user interfaces. International Journal of Human-Computer Interaction 13(2):161-186.
26. Jones, R. 2004. Watch out at Christmas, say banks as cash machine fraud soars 85% to £61 m. Guardian Home Pages, November 11, p. 3.
27. Kendrick, D. 2001. Money talks: An overview of access to automated teller machines. AccessWorld 2(4). http://www.afb.org/ afbpress/pub.asp?DocID=aw020404 (accessed 8 April 2005).
28. Kling, R. 1992. Audiences, narratives and human values in social studies of technology. Science, Technology and Human Values 17:349-365.
29. Latour, B. 1991. Technology is society made durable. In A sociology of monsters: Essays on power, technology and domination, ed. J. Law, pp. 103-131. London: Routledge.
30. Latour, B. 1999. Pandora's hope. Essays on the reality of science studies. Cambridge, MA: Harvard University Press.
31. Latour, B. 2002. Morality and technology: The end of the means. Theory, Culture and Society 19 (5&6):247-260.
32. Latour, M. 2003. The promise of constructivism. In Chasing technoscience: Matrix for materiality, ed. D. Ihde, pp. 27-46. Bloomington & Indianapolis: Indiana University Press.
33. Law, J., ed. 1991. A sociology of monsters: Essays on power, technology and domination. London: Routledge.
34. McGill, J. 2003. Communications at the ATM. Touchpoints 14 January. http://www.self-service-touchpoints.com/content.asp? contentid=249&kwd= web+enabled (accessed 14 April 2005).
35. Peebles, G. 2004. A wicked cheat. Harper's Magazine. 398 1849:72-73.
36. Porteous, D. 2003. The landscape of access to financial services in South Africa. Labour Markets and Social Frontiers 3:1-6.
37. Porteous, D. 2004. Making financial markets work for the poor. FinMarkTrust, 31 October. http://www.finmarktrust.org.za/documents/ 2005/JANUARY/MMW4P.pdf (accessed 14 April 2005).
38. Radder, H., 1992. Normative reflexions on constructivist approaches to science and technology. Social Studies of Science 22(1):141-173.
39. Rawe, J., Hylton, H. and Wong, D. 2002. A mini-mall in your ATM. Time 8 April:61.
40. Rogers, W., Gilbert, D. K., and Cabrera, E. F. 1997. An analysis of automatic teller machine usage by older adults: A structured interview approach. Applied Ergonomics 28:173-180.
41. SA Treasury. 2003. Financial Sector Charter, 17 October. http://www. treasury.gov.za/press/other/2003101701.pdf (accessed 14 April 2005).
42. Select Committee on Treasury. 2005. 5th Report on ATM Charges. Published by the House of Commons, 15 March. http://www. parliament.the-stationery-office. co.uk/pa/cm200405/cmselect/ cmtreasy/191/19102.htm (accessed 8 April 2005).
43. Statistics South Africa. 2001. Census 2001: Census in brief. Pretoria: Statistics South Africa.
44. Thatcher, A., Shaik, F., and Zimmerman, C. 2005. Attitudes of semi-literate and literate bank account holders to the use of automatic teller machines. International Journal of Industrial Ergonomics 35(2):115-130.
45. The Banking Council South Africa. 2004. Mzansi will put full service banking with 15km of the vast majority of South Africans, 15 October. http://www.banking.org.za/documents/2004/OCTOBER/Mzansi Account.asp (accessed 14 April 2005).
46. Treanor, J. 1999. Banks make 90% at ATMs. The Guardian July 10:24.
47. Van der Heiden, G. C. 1990. Thirty-something million: Should they be exceptions? Human Factors 32(4):383-396.
48. White, S. 2004. Thin newlines to end cashpoint muggings. The Express, December 30:20.
49. Winner, L. 1986. The whale and the reactor: A search for limits in an age of high technology. Chicago: University of Chicago Press.
50. Winner, L. 1999. Do artefacts have politics? In The social shaping of technology, eds. D. MacKenzie and J. Wajcman, pp. 121-136. Milton Keynes: Open University Press.