CRM: The customer isn't always right

Journal of Corporate Accounting and Finance

Volumn 14, Issue 1, 2002, Pages 53-57

  Bergeron, Bryan ^a  

^a Building AEC Learning   (United States)

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EID: 33748912070     PISSN: 10448136     EISSN: 10970053     Source Type: Journal    
DOI: 10.1002/jcaf.10120     Document Type: Article

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