Almost dead on arrival: A case study of non-user-centered design for a police emergency-response system

Interactions

Volumn 13, Issue 5, 2006, Pages 12-18

  Marcus, Aaron ^a   Gasperini, Jim ^a  

^a AARON MARCUS AND ASSOCIATES INC   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

COMMUNICATION CENTERS; EMERGENCY RESPONSE SYSTEMS; PROFESSIONAL ORGANIZATIONS; STANDARD USABILITY CRITERIA;

INFORMATION ANALYSIS; PERSONNEL; PROFESSIONAL ASPECTS; PROJECT MANAGEMENT; SOCIAL ASPECTS; USER INTERFACES;

LAW ENFORCEMENT;

EID: 33748705955     PISSN: 10725520     EISSN: None     Source Type: Trade Journal    
DOI: 10.1145/1151314.1151328     Document Type: Article

References (4)

1. Hafner, Katie (2004). "Wanted by the Police: A Good Interface." New York Times, Circuits Section, p. E1ff, 11 November 2004, http://www.nytimes.eom/2004/11/11/technology/circuits/11cops.html
2. www.Intergraph.com
3. www.sjpoa.org
4. Zapler, Mike (2004). "Cops Walt Longer for Key Information." San Jose Mercury News, 23 Sept. 2004. http://www.mercurynews.com/mld/ mercurynews/2004/09/23/ news/9728358.htm?lc.