메뉴 건너뛰기




Volumn 15, Issue 5, 1998, Pages 541-554

Total quality management: Applicability to law firms

Author keywords

Law; Surveys; Total Quality Management; USA

Indexed keywords


EID: 33748580449     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656719810203703     Document Type: Article
Times cited : (6)

References (33)
  • 1
    • 84887287802 scopus 로고
    • More and more law firms take the TQM plunge
    • Blodgett, N. (1993), "More and more law firms take the TQM plunge", Legal Management.
    • (1993) Legal Management
    • Blodgett, N.1
  • 3
    • 84887276096 scopus 로고
    • In search of excellence - applying TQM to a legal environment
    • Bower, W. (1993), "In search of excellence - applying TQM to a legal environment", Law Practice Management.
    • (1993) Law Practice Management
    • Bower, W.1
  • 4
    • 0343139971 scopus 로고
    • Deming's 14 points applied to service
    • Butterfield, R.W. (1991), "Deming's 14 points applied to service", Training.
    • (1991) Training
    • Butterfield, R.W.1
  • 5
    • 84887281519 scopus 로고
    • Case summaries and trends
    • Ebersohl, L. (1992), "Case summaries and trends" in Facts & Findings, Vol. XIX, No. 4, pp. 38-9.
    • (1992) Facts & Findings , vol.XIX , Issue.4 , pp. 38-39
    • Ebersohl, L.1
  • 6
    • 84887282298 scopus 로고
    • TQM - a fresh look at an old idea
    • Fenoglio, J.A. (1993), "TQM - a fresh look at an old idea" in Legal Management, p. 64.
    • (1993) Legal Management , pp. 64
    • Fenoglio, J.A.1
  • 10
    • 0004286076 scopus 로고
    • The Free Press, Division of Macmillan, New York NY
    • Garvin, D.A. (1988), Managing Quality, The Free Press, Division of Macmillan, New York NY.
    • (1988) Managing Quality
    • Garvin, D.A.1
  • 15
    • 0041170618 scopus 로고
    • Keeping Motorola on a roll
    • Henkoff, R. (1994), "Keeping Motorola on a roll" in Fortune, p. 74.
    • (1994) Fortune , pp. 74
    • Henkoff, R.1
  • 16
    • 84887314908 scopus 로고
    • Toward the change-sensitive organization
    • Hennecke, M. (1991), "Toward the change-sensitive organization" in Training, p. 54.
    • (1991) Training , pp. 54
    • Hennecke, M.1
  • 19
    • 84887270263 scopus 로고
    • TQM: Old wine in new bottle
    • Hoff, J.S. (1995), "TQM: old wine in new bottle" in The Iowa Lawyer, p. 18.
    • (1995) The Iowa Lawyer , pp. 18
    • Hoff, J.S.1
  • 22
    • 84887312287 scopus 로고
    • Bringing quality management to the practice of law
    • Parker, E.R. (1994), "Bringing quality management to the practice of law" in Law Practice Management, p. 36.
    • (1994) Law Practice Management , pp. 36
    • Parker, E.R.1
  • 24
    • 84887293747 scopus 로고
    • The changing law practice environment - new problems need new solutions
    • Reed, R.C. (1991), "The changing law practice environment - new problems need new solutions" in Law Practice Management, pp. 18-23.
    • (1991) Law Practice Management , pp. 18-23
    • Reed, R.C.1
  • 30
    • 84887280916 scopus 로고
    • Deming's management methods: A compass for legal administrators
    • Wilder, S. (1994), "Deming's management methods: a compass for legal administrators" in Legal Management, p. 46.
    • (1994) Legal Management , pp. 46
    • Wilder, S.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.