Effectiveness of two methods of obtaining feedback on mental health services provided to anonymous recipients

Psychiatric Services

Volumn 57, Issue 9, 2006, Pages 1324-1327

  Covell, Nancy H ^a   Donahue, Sheila A ^c   Ulaszek, Wendy R ^d,e   Dunakin, Linda ^d,e   Essock, Susan M ^a,b   Felton, Chip J ^c  

^a MOUNT SINAI SCHOOL OF MEDICINE   (United States)

^b VETERANS AFFAIRS MEDICAL CENTER   (United States)

^c NEW YORK STATE OFFICE OF MENTAL HEALTH   (United States)

^d UNIVERSITY OF CONNECTICUT   (United States)

^e State of Connecticut   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CRISIS INTERVENTION; DISASTER; FEEDBACK SYSTEM; HEALTH CARE ACCESS; HUMAN; INTERMETHOD COMPARISON; INTERVIEW; MAJOR CLINICAL STUDY; MENTAL HEALTH CARE; MENTAL HEALTH SERVICE; PATIENT COUNSELING; PATIENT SATISFACTION; POSTAL MAIL; QUESTIONNAIRE; RATING SCALE; TERRORISM; UNITED STATES; URBAN POPULATION;

EID: 33748308714     PISSN: 10752730     EISSN: None     Source Type: Journal    
DOI: 10.1176/ps.2006.57.9.1324     Document Type: Article

References (6)

1. New York State Office of Mental Health: Project Liberty Crisis Counseling Assistance and Training Program, Regular Services Program Application. FEMA-1391-DR-NY. Albany, New York State Office of Mental Health, 2001
2. Herman D, Susser E, Felton C: Rates and Treatment Costs of Mental Disorders Stemming From the World Trade Center Terrorist Attacks: An Initial Needs Assessment. Albany, New York State Office of Mental Health, 2002
3. Galea S, Vlahov D, Resnick H, et al: Trends of probable post-traumatic stress disorder in New York City after the September 11 terrorist attacks. American Journal of Epidemiology 158:514-524, 2003
4. Jackson CT, Allen G, Essock SM, et al: Clusters of event reactions among recipients of Project Liberty mental health counseling. Psychiatric Services 57:1271-1276, 2006
5. Felton CJ: Project Liberty: a public health response to New Yorkers' mental health needs arising from the World Trade Center terrorist attacks. Journal of Urban Health: Bulletin of the New York Academy of Medicine 79:429-433, 2002
6. Galea S, Ahern J, Resnick H, et al: Psychological sequelae of the September 11 terrorist attacks in New York City. New England Journal of Medicine 346:982-987, 2002