The validity of the improvisation argument in the implementation of rigid technology: The case of ERP systems

Journal of Information Technology

Volumn 21, Issue 3, 2006, Pages 165-175

  Elbanna, Amany R ^a  

^a LONDON SCHOOL OF ECONOMICS   (United Kingdom)

Author keywords

Actor network theory; Enactment; ERP; Implementation; Improvisation; Interpretive research

Indexed keywords

EID: 33748297563     PISSN: 02683962     EISSN: 14664437     Source Type: Journal    
DOI: 10.1057/palgrave.jit.2000069     Document Type: Article

References (64)

1. Al-Mudimigh, A., Zairi, M. and Al-Mashari, M. (2001). ERF Software Implementation: An integrative framework, European Journal of Information Systems 10: 216-226.
2. Avgerou, C. (2000). IT and Organizational change: an Institutionalist perspective, Information Technology & People 13(4): 234-262.
3. Avgerou, C. (2002). Information Systems and Global Diversity, Oxford: Oxford University Press.
4. Berliner, P.F. (1994). Thinking in Jazz: The Infinite Art of Improvisation, Chicago, IL: University of Chicago.
5. Brown, C.V. and Vessey, I. (1999). ERP Implementation Approaches: Toward a contingency framework, in Twentieth International Conference on Information Systems (ICIS), North Carolina: Charlotte, pp. 411-416.
6. Cadili, S. and Whitley, E.A. (2005). On the interpretive flexibility of hosted ERP systems, London: Working Paper Series No. 131, Department of Information Systems, The London School of Economics and Political Science.
7. Callon, M. (1986). Some Elements of a Sociology of Translation: Domestication of the scallops and the fishermen of St Brieuc Bay, in J. Law (ed.) Power, Action and Belief: A New Sociology of Knowledge, London: Routledge and Kegan Paul, pp. 196-233.
8. Callon, M. and Law, J. (1989). On the Construction of Sociotechnical Networks: Content and context revisited, Knowledge and Society: Studies in the Sociology of Science Past and Present 8: 57-83.
9. Ciborra, C. (1994). The Grassroots of IT and Strategy, in C. Ciborra and T. Jelassi (eds.) Strategic Information Systems: A European Perspective, New York: John Wiley & Sons Ltd.
10. Ciborra, C.U. (1991). The Limits of Strategic Information Systems, International Journal of Information Resource Management 2(3): 11-17.
11. Ciborra, C.U. (ed.) (1996a). Groupware and Team Work: Invisible Aid or Technical Hindrance, Chichester: John Wiley & Sons Ltd.
12. Ciborra, C.U. (1996b). What Does Groupware Mean for the Organizations Hosting It? in CU Ciborra (ed.) Groupware and Team Work: Invisible Aid or Technical Hindrance, Chichester: John Wiey.
13. Ciborra, C.U. (1999a). Hospitality and IT, Universiteit van Amsterdam.
14. Ciborra, C.U. (1999b). Notes on Improvisation and Time in Organizations, Accounting, Management and Information Technology 9(2): 77-94.
15. Ciborra, C.U. (1999c). A Theory of Information Systems Based on Improvisation, in W. Currie and B. Galliers (eds.) Rethinking Management Information Systems: An Interdisciplinary Perspective, Oxford: Oxford University Press.
16. Ciborra, C.U. (2000a). Drifting: From Control to Drift, in K. Braa, C. Sorensen and B. Dahlbom (eds.) Planet Internet, Sweden: Studentlitteratur, Lund.
17. Ciborra, C.U. (2000b). From Alignment to Loose Coupling: From MedNet to www.Roche.Com, in C.U. Ciborra and associates (eds.) From Control to Drift, Oxford: Oxford University Press.
18. Ciborra, C.U. (2002). The Labyrinth of Information, Oxford: Oxford University Press.
19. Ciborra, C.U. and associates (eds.) (2000). From Control to Drift, Oxford: Oxford University Press.
20. Ciborra, C.U. and Failla, A. (2000). Infrastructure as a Process: The Case of CRM in IBM, in C.U. Ciborra and associates (eds.) From Control to Drift: The Dynamics of Corporate Information Infrastructure, Oxford: Oxford University Press.
21. Ciborra, C.U. and Hanseth, O. (1998). From Tool to Gestell Agendas for Managing the Information Infrastructure, Information Technology & People 11(4): 305-327.
22. Doolin, B. (1999). Sociotechnical Networks and Information Management in Health Care, Accounting, Management and Information Technology 9(2): 95-114.
23. Elbanna, A.R. (2003). Achieving Social Integration to Implement ERP systems, The 11th European Conference of Information Systems, Naples, Italy.
24. Gadamer, H.G. (1976). The Historicity of Understanding, in P. Connerton (ed.) Critical Sociology: Selected Readings, Harmondsworth: Benguin Books Ltd, pp. 117-133.
25. Hanseth, O. and Braa, K. (2000). Who's in Control: Designers, Managers - or Technology? Infrastructure at Norsk Hydro, in Cuao Ciborra (ed.) From Control to Drift: The Dynamics of Corporate Information Infrastructure, Oxford: Oxford University Press, pp. 125-147.
26. Hanseth, O., Ciborra, C.U. and Braa, K. (2001). The Control Devolution: ERP and the side effects of globalization, The Data Base for Advances in Information Systems 32(4): 34-46.
27. Hirschheim, R., Klien, H.K. and Lyytinen, K. (1995). Information Systems Development and Data Modeling: Conceptual and Philosophical Foundations, Cambridge: Cambridge University Press.
28. Kallinikos, J. (2002). Re-Opening the Black Box of Technology: Artifacts and Human Agency, in Twenty Third International Conference on Information Systems, Barcelona, 14-16 December 2002, pp. 287-294.
29. Kaplan, B. and Maxwell, J.A. (1994). Qualitative Research Methods for Evaluating Computer Information Systems, in S.J. Jay (ed.) Evaluating health care information systems: Methods and Applications, Thousand Oaks, CA: Sage, pp. 45-68.
30. Klein, H.K. and Myers, M.D. (1999). A Set of Principles for Conducting and Evaluating Interpretive Field Studies in Information Systems, MIS Quarterly 23(1): 67-94.
31. Krumbholz, M., Galliers, I., Coulianos, N. and Maiden, N.A.M. (2000). Implementing Enterprise Resource Planning Packages in Different Corporate and National Cultures, Journal of Information Technology 15: 267-279.
32. Latour, B. (1987). Science in Action: How to Follow Scientists and Engineers Through Society, Cambridge, MA: Harvard University Press.
33. Latour, B. (1988a). Mixing Humans and Nonhumans Together: The scociology of a door-closer, Social Problems 35(3): 298-310.
34. Latour, B. (1988b). The Pasteurization of France, Cambridge: Harvard University Press.
35. Latour, B. (1990). Drawing Things Together, in M. Lynch and S. Woolgar (eds.) Representation in Scientific Practice, Cambridge, MA: MIT Press, pp. 19-68.
36. Latour, B. (1996). Aramis or the Love of Technology, Cambridge, MA: Harvard University Press.
37. Latour, B. (2004). On Using ANT for Studying Information Systems: A (Somewhat) Socratic Dialogue, in C. Avgerou, C.U. Ciborra and F. Land (eds.) The Social Study of Information and Communication Technology, Oxford: Oxford University Press.
38. Latour, B. (ed.) (2005). Reassembling the Social: An Introduction to Actor-Network-Theory, Oxford: Oxford University Press.
39. Law, J. and Callon, M. (1988). Engineering and Sociology in a Military Aircraft Project: A network analysis of technological change, Social Problems 35(3): 284-297.
40. Law, J. and Callon, M. (1992). The Life and Death of An Aircraft: A Network Analysis of Technical Change, in W.E. Bijker and J. Law (eds.) Shaping Technology/Building Society: Studies in Sociotechnical Change, Cambridge, MA: MIT Press.
41. Levi-Strauss, C. (1966). The Savage Mind, Chicago: University of Chicago Press.
42. Markus, L.M., Axline, S., Petrie, D. and Tanis, C. (2000). Learning from Adopters' Experiences with ERP: Problems encountered and success achieved, Journal of Information Technology 15(4): 245-265.
43. Mintzberg, H. (1987). Crafting Strategy, Harvard Business Review 87(4): 66-75.
44. Mintzberg, H. (1994). The Rise and Fall of Strategic Planning, New York: Prentice-Hall.
45. Mintzberg, H. and Waters, J.A. (1985). Of Strategies, Deliberate and Emergent, Strategic Management Journal 6: 257-272.
46. Mintzberg, H. and Westley, F. (2001). Decision Making: It's not what you think, Sloan Management Review Spring 42(3): 89-93.
47. Myers, M.D. (1997). Interpretive Research in Information Systems, in F. Stowell (ed.) Information Systems: An Emerging Discipline, London: McGraw-Hill, pp. 239-266.
48. Orlikowski, WJ (1996). Improvising Organisational Transformation Over Time: A situated change perspective, Information Systems Research 7(1): 63-92.
49. Orlikowski, W.J. and Gash, B.C. (1994). Technological Frames: Making sense of information technology in organizations, ACM Transactions on Information Systems 12(2): 174-207.
50. Parr, A. and Shanks, G. (2000). A Model of ERP Project Implementation, Journal of Information Technology 15: 289-303.
51. Rebstock, M. and Selig, J.G. (2000). Development and Implementation Strategies for International ERP Software Projects, The 8th European Conference of Information Systems, Austria: Vienna.
52. Schwandt, TA (1994). Constructivist, Interpretivist Approaches to Human Inquiry, in N.K. Denzin and Y.S. Lincoln (eds.) Thousand oaks, CA: Sage,
53. Suchman, L.A. (1987). Plans and Situated Actions, Cambridge: Cambridge University Press.
54. Sumner, M. (2000). Risk Factors in Enterprise-Wide/ERP Projects, Journal of Information Technology 15: 317-327.
55. Vaughan, D. (1996). The Challenger Launch Decision: Risky Technology, Culture, and Deviance at Nasa, Chicago: University of Chicago Press.
56. Waema, T.M. and Walsham, G. (1990). Information Systems Strategy Formulation, Information & Management 18: 29-39.
57. Walsham, G. (1995). Interpretive Case Studies in IS Research: Nature and method, European Journal of Information Systems (4): 74-81.
58. Weick, K.E. (1987). Substitutes for Strategy, in D.J. Teece (ed.) The Competitive Challenge, Cambridge, MA: Ballinger.
59. Weick, K.E. (1989). Organized Improvisation: 20 Years of Organizing, Communication Studies 40(4): 241-248.
60. Weick, K.E. (1990). Technology as Equivoque: Sensemaking in New Technologies, in P.S. Goodman and L.S. Sproull (eds.) Technology and Organisations, San Francisco: Jossey-Bass.
61. Weick, K.E. (1993). Organizational Redesign as Improvisation, in G.P. Huber and W.H. Glick (eds.) Organizational Change and Redesign, New York: Oxford University Press, pp. 346-379.
62. Weick, K.E. (2001). Making Sense of the Organization, Oxford, UK: Blackwell Publishers.
63. Yates, J., Orlikowski, W.J. and Okamura, K. (1999). Explicit and Implicit Structuring of Genres: Electronic communication in a Japanese R&D organization, Organization Science 10(1): 83-103.
64. Zack, M.H. (2000). Jazz Improvisation and Organizing: Once more from the top, Organization Science 11(2): 227-234.