The development and validation of the concise outpatient department user satisfaction scale

International Journal for Quality in Health Care

Volumn 18, Issue 4, 2006, Pages 275-280

  Tso, Ivy F ^a   Ng, Siu Man ^a   Chan, Cecilia L W ^a  

^a UNIVERSITY OF HONG KONG   (Hong Kong)

Author keywords

Outpatient; Scale development; User satisfaction; Validation

Indexed keywords

ADULT; ARTICLE; CAREGIVER; CONSTRUCT VALIDITY; CONTROLLED STUDY; CORRELATION FUNCTION; CRITERION RELATED VALIDITY; CULTURAL FACTOR; EXPLORATORY RESEARCH; FACTORIAL ANALYSIS; FEMALE; HONG KONG; HUMAN; INTERNAL CONSISTENCY; INTERVIEW; MAJOR CLINICAL STUDY; MALE; OUTPATIENT CARE; OUTPATIENT DEPARTMENT; PATIENT COMPLIANCE; PATIENT SATISFACTION; PHYSICIAN ATTITUDE; PREVALENCE; PRIORITY JOURNAL; PSYCHOMETRY; SCORING SYSTEM; VALIDATION STUDY;

ADULT; ATTITUDE OF HEALTH PERSONNEL; CROSS-SECTIONAL STUDIES; CULTURAL CHARACTERISTICS; FEMALE; HONG KONG; HUMANS; MALE; MEDICINE; PATIENT SATISFACTION; PSYCHOMETRICS; QUESTIONNAIRES; REPRODUCIBILITY OF RESULTS; SPECIALIZATION; SPECIALTIES, MEDICAL;

EID: 33748109028     PISSN: 13534505     EISSN: 14643677     Source Type: Journal    
DOI: 10.1093/intqhc/mzl022     Document Type: Article

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