Email: Its decision support systems inroads-An update

Decision Support Systems

Volumn 42, Issue 1, 2006, Pages 328-332

  Lusk, Edward J ^a  

^a OTTO VON GUERICKE UNIVERSITY   (Germany)

Author keywords

Decision support systems; Email

Indexed keywords

DECISION SUPPORT SYSTEMS; EFFICIENCY; INFORMATION ANALYSIS; PROBLEM SOLVING; TELEPHONE SETS;

COMMUNICATION ALTERNATIVES; EXCHANGE OF INFORMATION;

ELECTRONIC MAIL;

EID: 33747777074     PISSN: 01679236     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.dss.2005.01.001     Document Type: Article

References (7)

1. Carlson J.R., and Zmud R.W. Channel expansion theory and the experimental nature of media richness perceptions. Academy of Management Journal 42 (1999) 153-170
2. Daft R., and Lengel R. Information richness: a new approach to managerial behavior and organization design. In: Staw B.M., and Cummings L.L. (Eds). Research in organizational behavior (1984), JAI Press, CT 191-233
3. Daft R., and Lengel R. Organizational informational requirements, media richness and structural design. Management Science 32 (1986) 554-571
4. Kahai S.S., and Cooper R.B. Exploring the core concepts of media richness theory: the impact of cue multiplicity and feedback immediacy on decision quality. The Journal of Management Information Systems 20 (2003) 263-299
5. Pagell R.A., Valentine D., and Lusk E.J. Communicating by email: how we use it. LAMA 17 (2003) 10-11
6. Plaisent M., and Bernard P.M. Electronic mail: efficient and effective or a fad?. European Business Review 93 (1993) 27-30
7. Turban E., and Aronson J. Decision support systems and intelligent systems. 6th ed. (2001), Prentice Hall, New Jersey, USA