Automatic fuzzy ontology generation for semantic help-desk support

IEEE Transactions on Industrial Informatics

Volumn 2, Issue 3, 2006, Pages 155-163

  Quan, Thanh Tho ^b   Hui, Siu Cheung ^a,b   Fong, A C M ^a,b  

^a IEEE   (Singapore)

^b NANYANG TECHNOLOGICAL UNIVERSITY   (Singapore)

Author keywords

Conceptual clustering; Customer service support; Fault diagnosis; Formal concept analysis; Fuzzy logic; Ontology generation; Semantic web; Semantic web services

Indexed keywords

CONCEPTUAL CLUSTERING; CUSTOMER SERVICE SUPPORT; FAULT DIAGNOSIS; FORMAL CONCEPT ANALYSIS; ONTOLOGY GENERATION; SEMANTIC WEB; SEMANTIC WEB SERVICES;

FUZZY SETS; INFORMATION ANALYSIS; UNCERTAIN SYSTEMS; WORLD WIDE WEB;

SEMANTICS;

EID: 33747443908     PISSN: 15513203     EISSN: None     Source Type: Journal    
DOI: 10.1109/TII.2006.873363     Document Type: Article

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