Improving overall equipment efficiency using a Lean Six Sigma approach

International Journal of Six Sigma and Competitive Advantage

Volumn 2, Issue 2, 2006, Pages 207-232

  Gibbons, Paul Martin ^a  

^a UNIVERSITY OF BATH   (United Kingdom)

Author keywords

Action research; DMAIC; Key Performance Indicator (KPI); Lean; Lean Six Sigma; Overall Equipment Effectiveness Efficiency (OEE); Pareto; Six Sigma; Total Productive Maintenance (TPM)

Indexed keywords

EID: 33747379883     PISSN: 14792494     EISSN: 14792753     Source Type: Journal    
DOI: 10.1504/IJSSCA.2006.010110     Document Type: Article

References (76)

1. Abrahamson, E. (2000) 'Change without pain', Harvard Business Review, Vol. 78, No. 4, pp.75-79.
2. Antony, J. (2000) 'Ten key ingredients for making SPC successful in organisations', Measuring Business Excellence, Vol. 4, No. 4, pp.7-10.
3. Antony, J. (2004) 'Editorial', International Journal of Six Sigma and Competitive Advantage, Vol. 1, No. 1, pp.1-3.
4. Arthur, J. (2001) Six-Sigma Simplified: Quantum Improvement Made Easy, Life Star, Denver.
5. Basu, R. (2004) 'Six-Sigma to operational excellence: role of tools and techniques', International Journal of Six Sigma and Competitive Advantage, Vol. 1, No. 1, pp.44-64.
6. Benton, T. and Craib, I. (2001) Philosophy of Social Science: The Philosophical Foundations of Social Thought, Palgrave, Basingstoke.
7. Bessant, J. (1992) 'Big bang or continuous evolution: why incremental innovation is gaining attention in successful organisations', Creativity and Innovation Management, Vol. 1, No. 2, pp.59-63.
8. Bhaskar, R. (1975) A Realist Theory of Science, Leeds Books, Leeds.
9. Bicheno, J. (1998) The Quality 60, a Guide for Service and Manufacturing, PICSIE Books, Buckingham.
10. Bicheno, J. (1999) 'Implementing 'Lean' principles: Kaizen and Kaiaku', Logistics Focus, Vol. 7, No. 3, pp.12-17.
11. Bryman, A. and Bell, E. (2003) Business Research Methods, Oxford University Press, Oxford.
12. Chen, W.H. and Lu, R.S.Y. (1998) 'A Chinese approach to quality transformation', The International Journal of Quality and Reliability, Vol. 15, No. 1, pp.72-84.
13. Coronado, R.B. and Antony, J. (2002) 'Critical success factors for the successful implementation of Six-Sigma projects in organisations', The TQM Magazine, Vol. 14, No. 2, pp.92-99.
14. Cusumano, M. (1985) The Japanese Automobile Industry: Technology and Management at Nissan and Toyota, Harvard University Press, Cambridge.
15. Cusumano, M.A. (1988) 'Manufacturing innovations: lessons from the Japanese auto industry', Sloan Management Review, Vol. 30, No. 1, pp.29-39.
16. De Feo, R.B. and Barnard, W.W. (2004) Juran Institute's Six-Sigma Breakthrough and Beyond Quality Performance Breakthrough Methods, McGraw-Hill, New York.
17. Deming, W.E. (1986) Out of the Crisis, MIT Press, Massachusetts.
18. Eckes, G. (2000) The Six Sigma Revolution, John Wiley & Sons, New York.
19. Edward, H. and Hartmann, P. E. (1992) Successfully Installing TPM in a Non-Japanese Plant, TPM Press, Pittsburgh.
20. Eisenhardt, K. (1989) 'Building theories from case study research', Academy of Management Review, Vol. 14, No. 4, pp.532-550.
21. George, M.L. (2002) Lean Six Sigma: Combining Six Sigma Quality with Lean Speed, McGraw-Hill, New York.
22. George, M.L., Rowlands, D. and Kastle, B. (2004) What is Lean Six-Sigma?, McGraw-Hill, New York.
23. Gibbons, P.M. (2000) The Implementation of 5S into SMEs, Technology, Engineering and Manufacturing, Unpublished Thesis, The Open University, Milton Keynes.
24. Gibbons, P.M. (2004) Maintenance Effects on Process Capability: Improving Overall Equipment Efficiency Using a Lean Six Sigma Approach, School of Engineering, Unpublished Thesis, The Victoria University of Manchester, Manchester.
25. Ginder, J. and DeLozier, J. (1996) Turtles All the Way Down: Prerequisites to Personal Genius, Metamorphous Press, New York.
26. Hill, T. (1991) Manufacturing Strategy, Macmillan, London.
27. Hirano, H. (1995) The 5 Pillars of The Visual Workplace; The Sourcebook for 5S Implementation, Productivity Press, Portland.
28. Ho, S.M. (1999) Implementing Total Quality Through Japanese 5S and ISO 9000, School of Business Hong Kong Baptist University, Hong Kong.
29. Hoerl, R. (2004) 'One perspective on the future of Six-Sigma', International Journal of Six Sigma and Competitive Advantage, Vol. 1, No. 1, pp.113-119.
30. Hyclack, T.J. and Kolchin, M.G. (1994) Worker Involvement in Implementing New Technology, British Library Cataloguing in Publication Data, Oxford.
31. Imai, M. (1986) Kaizen, The Key to Japan's Competitive Success, Mc Graw-Hill Publishing Company, New York.
32. Imai, M. (1997) Gemba Kaizen: A Commonsense, Low-Cost Approach to Management, Mc Graw-Hill, New York.
33. IMVP (2005) IMVP Homepage, [online]: http://imvp.mit.edu/index.html, accessed 5th March.
34. Jick, T.D. (1979) 'Mixing qualitative and quantitative methods: triangulation in action', Administrative Science Quarterly, Vol. 24, No. 4, pp.602-612.
35. Johnson, P. and Duberley, J. (2000) Understanding Management Research an Introduction to Epistemology, Sage, London.
36. Juran, J.M. (1954) 'Universals in management planning and control', The Management Review, November, pp.748-761.
37. Juran, J.M. (1995) Managerial Breakthrough: The Classic Book on Improving Management Performance, Mc Graw-Hill, New York.
38. Juran, J.M. and Gryna, F.M. (1988) Juran's Quality Control Handbook, 4th ed., Mc Graw-Hill, New York.
39. Keller, P.A. (2001) Six-Sigma Deployment; A Guide For Implementing Six-Sigma in Your Organisation, QA Publishing, Tucson.
40. Kelly, A. (2001) Maintenance Organisation and Systems, Butterworth-Heinemann, Oxford.
41. Knight, S. (2002) NLP at Work; The Difference that Makes the Difference in Business, Nicholas Brealey Publishing, London.
42. Krafcik, J. (1988) 'The triumph of Lean production', Sloan Management Review, Vol. 30, No. 1, pp.41-51.
43. Lapa, R.P. (1998) 5S Campaign, Qualitymark Editora, Rio De Janeiro.
44. Laraia, A.C., Moody, P.E. and Hall, R.W. (1999) The Kaizen Blitz, Accelerating Breakthroughs in Productivity and Performance, John Wiley & Sons Inc., New York.
45. Lewin, K. (1946) 'Action research and minority problems', Journal of Social Issues, Vol. 2, pp.34-36.
46. Madu, C.N. (1999) 'Reliability and quality interface', The International Journal of Quality and Reliability, Vol. 16, No. 7, pp.691-698.
47. McAdam, R. and Evans, A. (2004) 'The organisational contextual factors affecting the implementation of Six-Sigma in a high technology mass-manufacturing environment', International Journal of Six Sigma and Competitive Advantage, Vol. 1, No. 1, pp.29-43.
48. Monden, Y. (1983) The Toyota Production System, Productivity Press, Portland.
49. Nakajima, S. (1989) TPM Development Program, Productivity Press, Connecticut.
50. Ohno, T. (1988) The Toyota Production System: Beyond Large-Scale Production, Productivity Press, Portland.
51. Osada, T. (1991) The 5Ss; 5 Keys to a Total Quality Environment, Asian Productivity Organization, Tokyo.
52. Pande, P.S. and Holpp, L. (2002) What is Six-Sigma? McGraw-Hill, New York.
53. Pande, P.S., Neuman, R.P. and Cavangh, R.R. (2000) The Six Sigma Way; How GE, Motorola, and Other Top Companies are Honing Their Performance, McGraw-Hill, New York.
54. Peterson, C.J. and Smith, R.B. (1998) The 5S Pocket Guide, Productivity Press, Portland.
55. Rappoport, R.N. (1970) 'Three dilemmas in action research', Human Relations, Vol. 23, No. 4, pp.499-513.
56. Reason, P. and Bradley, M. (2000) Handbook of Action Research: Participative Inquiry in Action, Sage, London.
57. Robinson, C.J. and Ginder, A.P. (1995) Implementing TPM, the North American Experience, Productivity Inc., Portland.
58. Sekine, K. and Arai, K. (1998) TPM for the Lean Factory, Productivity Inc., Portland.
59. Shingo, S. (1981) The Toyota Production System, Japan Management Association, Tokyo.
60. Shingo, S. (1989) A Study of the Toyota Production System from an Industrial Engineering Viewpoint, Productivity Inc., Portland.
61. Silverman, D. (1997) Qualitative Research: Theory, Method and Practice, Sage Publications, London.
62. Simon, K. (2005) SIPOC Diagram, [online]: http://software.isixsigma.com/ library/content/c010429a.asp, accessed, 12th April.
63. Snee, R.D. (2004) 'Six-Sigma: the evolution of 100 years of business improvement methodology', International Journal of Six Sigma and Competitive Advantage, Vol. 1, No. 1, pp.4-20.
64. Steele, A.D. (2004) 'Six-Sigma toolkit at your service', American Society for Quality: Six Sigma Forum Magazine, Vol. 3, No. 2, pp.30-34.
65. Tajiri, M. and Gotob, F. (1999) Autonomous Maintenance in Seven Steps, Implementing TPM on the Shop Floor, Productivity Inc., Portland.
66. Tonkine, L.A.P. (1998) Effective Visual Management: Bring Excellence into Sharper Focus, How Can Something So Simple Accomplish So Much?, Association For Manufacturing Excellence, Wheeling.
67. Turbide, D.A. (1995) 'Japan's new advantage: Total Productive Maintenance', Quality Progress, Vol. 28, No. 3, pp.121-123.
68. Welch, J. and Byrne, J.A. (2001) Jack -Straight from the Gut, Warner Books, New York.
69. Willmott, P. and Mc Carthy, D. (2000) TPM: A Route to World Class Performance, Butterworth-Heinmann, London.
70. Womack, J.P. and Jones, D.T. (1994) 'From Lean production to the Lean enterprise', Harvard Business Review, Vol. 72, No. 2, pp.93-104.
71. Womack, J.P. and Jones, D.T. (1996a) 'Beyond Toyota: how to root out waste and pursue perfection', Harvard Business Review, Vol. 74, No. 5, pp.140-158.
72. Womack, J.P. and Jones, D.T. (1996b) Lean Thinking: Banish Waste and Create Wealth in Your Corporation, Simon & Schuster, New York.
73. Womack, J.P. and Jones, D.T. (2005a) 'Lean consumption', Harvard Business Review, Vol. 83, No. 3, pp.58-69.
74. Womack, J.P. and Jones, D.T. (2005b) Lean Solutions: How Companies and Customers Can Create Value and Wealth Together, Simon & Schuster UK Ltd., London
75. Womack, J.P., Jones, D. and Roos, D. (1990) The Machine that Changed the World: The Story of Lean Production, Harper Perennial, New York.
76. Yin, R.K. (1994) Case Study Research: Design and Methods, Sage, London.