Broadening the boundaries: An application of critical systems thinking to IS planning in Colombia

Journal of the Operational Research Society

Volumn 57, Issue 9, 2006, Pages 1064-1080

  Cordoba J R ^a   Midgley, G ^b,c  

^a UNIVERSITY OF HULL   (United Kingdom)

^b ESR Christchurch Science Centre   (New Zealand)

^c VICTORIA UNIVERSITY OF WELLINGTON   (New Zealand)

Author keywords

Autopoiesis; Boundary critique; Critical systems thinking; Ethics of OR; Information systems planning; Systems methodology

Indexed keywords

OPERATIONS RESEARCH; PHILOSOPHICAL ASPECTS; PROJECT MANAGEMENT; STRATEGIC PLANNING; SYSTEMS ANALYSIS;

AUTOPOIESIS; BOUNDARY CRITIQUE; CRITICAL SYSTEMS THINKING; ETHICS OF OR; INFORMATION SYSTEMS PLANNING; SYSTEMS METHODOLOGY;

INFORMATION TECHNOLOGY;

EID: 33747159115     PISSN: 01605682     EISSN: 14769360     Source Type: Journal    
DOI: 10.1057/palgrave.jors.2602081     Document Type: Review

References (85)

1. Ackoff R (1981). Creating the Corporate Future. John Wiley and Sons: New York.
2. Avison DE and Wood-Harper AT (1990). Multiview: An Exploration in Information Systems Development. Alfred Waller (McGraw-Hill Publishing Company): Henley on Thames.
3. Bilson A (1997). Guidelines for a constructivist approach: Steps toward the adaptation of ideas from family therapy for use in organizations. Sys Pract 10: 153-177.
4. Brocklesby J (1997). Becoming multimethodology literate: An assessment of the cognitive difficulties of working across paradigms. In: Mingers J and Gill A (eds). Multimethodology: The Theory and Practice of Combining Management Science Methodologies. John Wiley and Sons, Chichester, pp 189-216.
5. Checkland P (1981). Systems Thinking, Systems Practice. John Wiley and Sons: Chichester.
6. Checkland P and Holwell S (1998). Information, Systems and Information Systems: Making Sense of the Field. John Wiley and Sons: Chichester.
7. Checkland P and Scholes P (1990). Soft Systems Methodology in Action. John Wiley and Sons: Chichester.
8. Chepaitis E (2000). The criticality of information ethics in emerging economies: Beyond piracy and privacy. J Inform Ethics 9: 5-7.
9. Churchman CW (1968). The Systems Approach. Delacorte Press: New York.
10. Churchman CW (1970). Operations research as a profession. Mngt Sci 17: b37-b53.
11. Churchman CW (1971). The Design of Inquiring Systems. Basic Books: New York.
12. Churchman CW (1979). The Systems Approach and its Enemies. Basic Books: New York.
13. Clarke S (2001). Information Systems Strategic Management: An Integrated Approach. Routledge: London.
14. Clarke S and Lehaney B (2000). Mixing methodologies for information systems development and strategy: A higher education case study. J Opl Res Soc 51: 542-566.
15. Córdoba J (2002). A critical systems thinking approach for the planning of information technology in the information society. PhD thesis, University of Hull, Hull, UK.
16. Córdoba J and Midgley G (2003). Addressing organisational and societal concerns: An application of critical systems thinking to information systems planning in Colombia. In: Cano J (ed). Critical Reflections on Information Systems: A Systemic Approach. Idea Group Publishing, Hershey, PA, pp 159-208.
17. Córdoba J, Midgley G and Torres D (2000). Rethinking stakeholder involvement: An application of the theories of autopoiesis and boundary critique to IS planning. In: Clarke S and Lehaney B (eds). Human Centered Methods in Information Systems: Current Research and Practice. Idea Group Publishing: Hershey, PA, pp 195-230.
18. Currie W (1994). The strategic management of a large scale IT project in the financial services sector. New Technol Work Employ 9: 19-29.
19. Earl M (1993). Experiences in strategic information systems planning. MIS Quarterly 17: 1-25.
20. Earl M (1999). Strategy making in the information age. In: Currie W and Galliers R (eds). Rethinking Management Information Systems: An Interdisciplinary Perspective. Oxford University Press, Oxford, pp 161-174.
21. Edlund A (2003). New challenges in application performance. Bus Commun Rev 33: 58-61.
22. Flood RL (1995). Total systems intervention (TSI): A reconstitution. J Opl Res Soc 46: 174-191.
23. Flood RL and Jackson MC (1991). Critical Systems Thinking: Directed Readings. John Wiley and Sons: Chichester.
24. Flood RL and Romm N (1996). Diversity Management: Triple Loop Learning. John Wiley and Sons: Chichester.
25. Foucault M (1977a). Discipline and Punish: The Birth of the Prison. Alien Lane: London.
26. Foucault M (1977b). The History of Sexuality, Volume One: The Will to Knowledge. Penguin: London.
27. Foucault M (1982a). Afterword: The subject and power. In: Dreyfus H and Rabinow P (eds). Michel Foucault: Beyond Structuralism and Hermeneutics. The Harvester Press, Brighton, pp 208-226.
28. Foucault M (1982b). On the genealogy of ethics: An overview of work in progress. In: Rabinow P (ed). The Foucault. Reader: An Introduction to Foucault's Thought. Penguin, London, pp 340-372.
29. Foucault M (1984a). The History of Sexuality, Volume Two: The Use of Pleasure. Penguin: London.
30. Foucault M (1984b). What is enlightenment? In: Rabinow P (ed). The Foucault Reader: An Introduction to Foucault's Thought. Penguin, London, pp 32-50.
31. Foucault M (1985). The History of Sexuality, Volume Three: The Care of the Self. Penguin: London.
32. Galliers R (1995). Re-orienting information systems strategy: Integrating information systems into the business. In: Stowell F (ed). Information Systems Provision: The Contribution of Soft Systems Methodology. McGraw-Hill, London, pp 51-74.
33. Galvis A (1997). Estrategia de negocio e informática: Articulación e integración. In: Galvis A & Espinosa A (eds). Estrategia, Competitividad e Informática. Ediciones Uniandes, Bogotá, Columbia, pp 209-240.
34. Galvis A (1998). Educación para el siglo XXI apoyada en ambientes educativos interactivos, lúdicos, creativos y colaborativos. Revista de Informatica Educativa 11: 169-182.
35. García A (1993). Sistemas de Información: Planeamiento Estratégico y Análisis. Universidad de los Andes: Bogota, Colombia.
36. Ginzberg M (1981). Early diagnosis of MIS implementation failure: Promising results and unanswered questions. Mngt Sci 27: 459-479.
37. Gregory WJ (1996). Discordant pluralism: A new strategy for critical systems thinking? Sys Pract 9: 605-625.
38. Gregory WJ and Romm N (2000). Critical facilitation: Learning through intervention in group processes. Mngt Learn 32: 453-467.
39. Hammer M and Champy J (1995). Re-engineering the Corporation: A Manifesto for Business Revolution. Nicholas Brealey: London.
40. Handy C (1994). The Empty Raincoat. Hutchinson: London.
41. Howcroft D and Wilson M (2003). Participation: 'Bounded freedom' or hidden constraints on user involvement. New Technol Work Employ 18: 2-19.
42. Hutton W (2003). The World We're In. Abacus: London.
43. ISC (1996). Information Society Ireland: Strategy for Action. Information Society Commission: Dublin, Ireland.
44. Jackson MC (1991). Systems Methodology for the Management Sciences. Plenum: New York.
45. Jackson MC (1999). Towards coherent pluralism in management science. J Opl Res Soc 50: 12-22.
46. Jackson MC (2000). Systems Approaches to Management. Kluwer Academic/Plenum Publishers: London.
47. Jackson MC and Keys P (1984). Towards a system of systems methodologies. J Opl Res Soc 35: 473-486.
48. Kearns G and Lederer A (2004). The impact of industry contextual factors on IT focus and the use of IT for competitive advantage. Informat Mngt 41: 899-919.
49. Keen (1991). Shaping the Future: Business Design through Information Technology. Harvard Business School Press: Harvard, Mass.
50. Leigh A, Mundy G and Tuffin R (1999). Best Value Policing: Making Preparations. Home Office Police Department: London, pp 1-82.
51. Mansell R and Steinmueller W (2000). Mobilizing the Information Society: Strategies for Growth and Opportunity. Oxford University Press: Oxford.
52. Maturana H (1988). Reality: The search for objectivity or the quest for a compelling argument. Irish J Psychol 9: 25-82.
53. Maturana H and Varela F (1987). The Tree of Knowledge: The Biological Roots of Human Understanding. Shambhala: Boston, Mass.
54. McFarlan F and McKenney J (1983). The information archipelago: Governing the new world. Harvard Business Rev 61: 91-99.
55. Midgley G (1990a). Creative methodology design. Systemist 12: 108-113.
56. Midgley G (1990b). Vocational rehabilitation in the information age. Rehab Network Winter: 25-28.
57. Midgley G (1992). The sacred and profane in critical systems thinking. Systems Practice 5: 5-16.
58. Midgley G (1994). Ecology and the poverty of humanism: A critical systems perspective. Systems Res 11: 67-76.
59. Midgley G (1996). What is this thing called CST? In: Flood RL and Romm N (eds). Critical Systems Thinking: Current Research and Practice. Plenum Press, New York, pp 11-24.
60. Midgley G (1997). Developing the methodology of TSI: From the oblique use of methods to creative design. Sys Prac 10: 305-319.
61. Midgley G (2000). Systemic Intervention: Philosophy, Methodology, and Practice. Kluwer Academic/Plenum: New York.
62. Midgley G and Floyd M (1990). Vocational training in the use of new technologies for people with disabilities. Behav Inform Technol 9: 409-424.
63. Midgley G and Milne A (1995). Creating employment opportunities for people with mental health problems: A feasibility study for new initiatives. J Opl Res Soc 46: 35-42.
64. Midgley G, Munlo I and Brown M (1998). The theory and practice of boundary critique: Developing housing services for older people. J Opl Res Soc 49: 467-478.
65. Mingers J (1995). Self-Producing Systems. Plenum: New York.
66. Mingers J and Gill A (1997). Multimethodology: The Theory and Practice of Combining Management Science Methodologies. John Wiley & Sons: Chichester.
67. Mumford E (1983). Designing Human Systems for New Technology: The ETHICS Method. Manchester Business School: Manchester.
68. Negroponte N (1995). Being Digital. MIT Press: Boston, Mass.
69. Oliga J (1988). Methodological foundations of systems methodologies. Syst Pract 1: 87-112.
70. Ormerod R (1996). Information systems strategy development at Sainsbury's supermarket using 'soft' OR. Interfaces 26(1): 102-130.
71. Sabherwal R, Hirschheim R and Goles T (2001). The dynamics of alignment: Insights from a punctuated equilibrium model. Organ Sci 12: 179-197.
72. Taket A and White L (2000). Partnership and Participation: Decision-making in the Multi-agency Setting. John Wiley and Sons: Chichester.
73. Toffler A (1992). Power Shift: Knowledge, Wealth and Violence at the Edge of the 21st Century. Bantam Books: London.
74. UK Department of Health (2002). Getting the Best from Best Value: Experience of Applying Best Value in Social Care. Department of Health (Social Services Inspectorate): London, pp 1-36.
75. Ulrich W (1983). Critical Heuristics of Social Planning: A New Approach to Practical Philosophy. Haupt: Berne.
76. Ulrich W (1986). Critical Systems Thinking for Citizens: A Research Proposal. Centre for Systems Studies Research Memorandum #10. Centre for Systems Studies, University of Hull: Hull, UK.
77. Walsham G (1993). Interpreting Information Systems in Organisations. John Wiley and Sons: Chichester.
78. Ward J and Griffiths P (2002). Strategic Planning for Information Systems. John Wiley and Sons: Chichester.
79. Warren L (2000). Critical thinking and human centered methods in IS. In: Clarke S and Lehaney B (eds). Human Centered Methods in Information Systems: Current Research and Practice. Idea Group Publishing, Hershey, PA, pp 175-194.
80. Weil S (1998). Our Concerns as Researchers: Action Research Methods to Develop Critical Reflection. Workshop, University of Hull: Hull, UK.
81. Willmott H (1993). Strength is ignorance; slavery is freedom: Managing culture in modern organizations. J Mngt Stud 30: 515-562.
82. Willmott H (1995). The odd couple: Re-engineering businesses - managing human relations. New Technol Work Employ 10: 89-98.
83. Winograd T and Flores F (1987). Understanding Computers and Cognition: A New Foundation for Design. Addison Wesley: London.
84. Wood-Harper AT, Antill L and Avison DE (1985). Information Systems Definition: The Multiview Approach. Blackwell: London.
85. Yolles M (2001). Viable boundary critique. J Opl Res Soc 52: 35-37.