Impact of community pharmacy automation on workflow, workload, and patient interaction

Journal of the American Pharmacists Association

Volumn 45, Issue 2, 2005, Pages 138-144

  Angelo, Lauren B ^a,b   Christensen, Dale B ^c   Ferreri, Stefanie P ^c  

^a BUTLER UNIVERSITY   (United States)

^b Kroger Pharmacy Patient Care Center   (United States)

^c UNIVERSITY OF NORTH CAROLINA   (United States)

Author keywords

Automation; Community pharmacy; Patient interaction; Workflow; Workload

Indexed keywords

AUTOMATION; COUNSELING; HEALTH SURVEY; HUMAN; IMPACT OF EVENTS SCALE; JOB ANALYSIS; OUTCOME ASSESSMENT; PATIENT MONITORING; PATIENT SATISFACTION; PHARMACIST; PHARMACY; PRESCRIPTION; PRODUCTIVITY; REVIEW; TASK PERFORMANCE; WORKLOAD; ARTICLE; COMPARATIVE STUDY; EDUCATION; HUMAN RELATION; METHODOLOGY; PATIENT EDUCATION; STANDARD; STATISTICS;

AUTOMATION; COMMUNITY PHARMACY SERVICES; HUMANS; PATIENT EDUCATION; PATIENT SATISFACTION; PHARMACISTS' AIDES; PROFESSIONAL-PATIENT RELATIONS; WORKLOAD;

EID: 33747151974     PISSN: 15443191     EISSN: 15443450     Source Type: Journal    
DOI: 10.1331/1544345053623537     Document Type: Article

References (7)

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