The transformational dimension in the realization of business value from information technology

Journal of Strategic Information Systems

Volumn 15, Issue 3, 2006, Pages 249-270

  Gregor, Shirley ^a   Martin, Michael ^a   Fernandez, Walter ^a   Stern, Steven ^a   Vitale, Michael ^b  

^a AUSTRALIAN NATIONAL UNIVERSITY   (Australia)

^b Australian Graduate School of Management   (Australia)

Author keywords

Business value; Information technology; Informational benefit; IT business value; Organizational learning; Organizational transformation; Strategic benefit; Transactional benefit; Transformational benefit

Indexed keywords

COMPETITIVE INTELLIGENCE; DATA REDUCTION; INDUSTRIAL MANAGEMENT; SOCIETIES AND INSTITUTIONS; STRATEGIC PLANNING;

BUSINESS VALUE; INFORMATIONAL BENEFIT; IT BUSINESS VALUE; ORGANIZATIONAL LEARNING; ORGANIZATIONAL TRANSFORMATION; STRATEGIC BENEFIT; TRANSACTIONAL BENEFIT; TRANSFORMATIONAL BENEFIT;

INFORMATION TECHNOLOGY;

EID: 33746866397     PISSN: 09638687     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jsis.2006.04.001     Document Type: Article

References (39)

1. Argyris C. On organizational learning. second ed. (1999), Blackwell
2. Armstrong J.S., and Overton T.S. Estimating nonresponse bias in mail surveys. J. Mark. Res. XIV (1977) 396-402
3. Barney J.B. Firm resources and sustained competitive advantage. J. Manage. 17 1 (1991) 99-120
4. Bresnahan T., Brynjolfsson E., and Hitt L. IT, workplace organization and the demand for skilled labour: a firm-level analysis (2000), MIT, Stanford and Wharton, Mimeo
5. Bresnahan T., and Greenstein S. Technical progress and co-invention in computing and the use of computers. Brookings Paper on Economic Activity: Microeconomics (1997) 1-78
6. Bresnahan T.F., and Trajtenberg M. General purpose technologies: "Engines of growth?". J. Econom. 65 (1995) 83-108
7. Brynjolfsson E. The productivity paradox of information technology. Commun. ACM 35 12 (1993) 66-77
8. Brynjolfsson E., and Hitt L. Computing Productivity: Are Computers Pulling Their Weight? (2000), MIT and Wharton, Mimeo
9. Brynjolfsson E., and Hitt L. Beyond computation: Information technology, organizational transformation and business performance. J. Econ. Perspect. 14 4 (2000) 23-48
10. Brynjolfsson, E., Hitt, L., 2003. Computing productivity: firm-level evidence. MIT Sloan Working Paper No. 4210-01.
11. Churchill G. A paradigm for developing better measures of marketing constructs. J. Mark. Res. XVI (1979) 64-73
12. Dehning B., and Richardson V.J. Returns on investment in information technology: a research synthesis. J. Inform. Syst. Manage. 16 4 (2002) 7-30
13. DeLone W., and McLean E. Information systems success; the quest for the dependent variable. Inform. Syst. Res. 3 1 (1992) 60-95
14. DeLone W., and McLean E. The DeLone and McLean model of information systems success: a ten-year update. J. Manage. Inform. Syst. 19 4 (2003) 9-30
15. Dess G.G., and Robinson R.B. Measuring organizational performance in the absence of objective measures: the case of the privately-held firm and conglomerate business unit. Strateg. Manage. J. 5 3 (1984) 265-273
16. Efron B. Bootstrap methods: another look at the Jackknife. Ann. Stat. 7 (1979) 1-26
17. Glaser B.G., and Strauss A.L. The Discovery of Grounded Theory: Strategies for Qualitative Research (1967), Aldine Publishing Company, New York
18. Gregor S., and Johnston R.B. Theory of interorganizational systems: industry structure and processes of change. In: Sprague R. (Ed). Proceedings of the Thirty-Fourth Annual Hawaii International Conference on System Sciences (HICSS-34) (2001), IEEE Computer Society, Los Alamitos, CA 159
19. Gregor, S., Fernandez, W., Holtham, D., Martin, M., Stern, S., Vitale, M., pratt, G. 2005. Adding value from ICT: Key Management Strategies. Department of Communications Information Technology and the Arts. Commonwealth of Australia. (URL: http://www.dcita.gov.au/ie/publications).
20. Johnston R.B., and Gregor S. A theory of industry-level activity for understanding the adoption of interorganizational systems. Eur. J. Inform. Syst. 9 (2000) 243-251
21. Kohli R., and Devaraj S. Measuring information technology payoff: a meta-analysis of structural variables in firm-level empirical research. Inform. Syst. Res. 14 2 (2003) 127-145
22. Lattin J., Carroll J.D., and Green P.E. Analyzing Multivariate Data (2003), Thomson Learning, Pacific Grove, CA
23. Melville N., Kraemer K., and Gurbuxani V. Review: information technology and organizational performance: an integrative model of IT business value. MIS Q. 28 2 (2004) 283-322
24. Milgrom P., and Roberts J. The economics of modern manufacturing: technology, strategy and organization. Am. Econ. Rev. 80 3 (1990) 511-528
25. Mirani R., and Lederer A.L. An instrument for assessing the organizational benefits of IS projects. Decis. Sci. 29 4 (1998) 803-838
26. Murnane, R.J., Levy, F., Autor, D., 1999. Technological change, computers and skill demands: evidence from the back office operations of a large bank. Mimeo, NBER Economic Research Labor Workshop, June.
27. National Office of the Information Economy (NOIE), 2003. Productivity and organisational transformation: Optimising investment in ICT. (The Ovum Report) Commonwealth of Australia, Canberra, ACT.(URL: http://www.dcita.gov.au/ie/publications/2003/03/ovum_report Accessed March, 2006).
28. Nunnally J. Psychometric Theory (1967), McGraw-Hill, New York
29. Parham, D., Roberts, P., Sun, H., 2001. Information Technology and Australia's Productivity Surge, Productivity Commission Staff Research Paper, AusInfo, Canberra.
30. Productivity Commission, 2004. ICT Use and Productivity: A Synthesis from Studies of Australian Firms, Commissioned Research Paper, Canberra.
31. Rivard S., Raymond L., and Verreault D. Resource-based view and competitive strategy: an integrated model of the contribution of information technology to firm performance. J. Strateg. Inform. Syst. 15 1 (2006) 29-50
32. Senge P.M. The 5th Discipline: The Art and Practice of the Learning Organization (1990), Doubleday, New York
33. Solow, R., 1987. We'd better watch out. New York Times Book Review, July 12, p. 36.
34. Tallon P., Kraemer K., and Gurbaxani V. Executives' Perceptions of the Business Value of Information Technology: A Process-Oriented Approach (2001), Center for Research on Information Technology and Organizations
35. Turner J., and Lucas H. Developing strategic information systems. In: Guth W. (Ed). Handbook of Business Strategy (1985), Warren, Gorham and Lamont, Boston, MA
36. Venkatraman N., and Ramanujam V. Measurement of business economic performance: an examination of method convergence. J. Manage. 13 1 (1987) 109-122
37. Weick K. The Social Psychology of Organizing. second ed. (1979), Addison-Wesley, Reading, MA
38. Weill P. The relationship between investment in information technology and firm performance: a study of the valve manufacturing sector. Inform. Syst. Res. 3 4 (1992) 307-333
39. Weill P., and Olson M.H. Managing investments in information technology: mini case examples and implications. MIS Q. 13 1 (1989) 3-17